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Banking Customer Service Jobs in Indiana (NOW HIRING)

German American

Customer Service Specialist

Bloomington, IN · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... This role offers a great insight into the world of banking, insurance, and wealth management to ...

German American Bancorp

Customer Service Specialist

Bloomington, IN · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... This role offers a great insight into the world of banking, insurance, and wealth management to ...

German American Bancorp

Customer Service Specialist

Newburgh, IN · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... This role offers a great insight into the world of banking, insurance, and wealth management to ...

German American

Customer Service Specialist

Columbus, IN · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... This role offers a great insight into the world of banking, insurance, and wealth management to ...

WESBANCO

Customer Service Advisor 2

Fort Wayne, IN · On-site

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as ...

New

First Merchants Bank

Service Associate (Teller)

Muncie, IN · On-site

$14.25 - $18.75/hr

Description First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing ...

First Merchants Bank

Service Associate (Teller)

Munster, IN · On-site

$15.25 - $19.75/hr

Description First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing ...

First Merchant's Bank

Service Associate (Teller)

Muncie, IN · On-site

$14.25 - $18.75/hr

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank ...

First Merchant's Bank

Service Associate (Teller)

Muncie, IN · On-site

$14.25 - $18.75/hr

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank ...

First Merchant's Bank

Service Associate (Teller)

Muncie, IN · On-site

$14.25 - $18.75/hr

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank ...

First Merchants Bank

Service Associate (Teller)

Corydon, IN · On-site

$13.75 - $18/hr

Description First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing ...

First Merchants Bank

Service Associate (Teller)

Lafayette, IN · On-site

$15 - $19.50/hr

Description First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing ...

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Banking Customer Service information

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How much do banking customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for banking customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a banking customer service representative?

Banking customer service representatives are professionals who assist clients with their banking needs, both in person and over the phone or online. They help customers open and manage accounts, resolve issues, answer questions about banking products, and process transactions. Their role is crucial in providing a positive experience for customers and ensuring their banking needs are met efficiently and accurately.

What are the key skills and qualifications needed to thrive as a banking customer service representative?

To thrive as a Banking Customer Service Representative, you need a solid understanding of financial products, cash handling, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure transaction technologies is typically required. Strong communication, problem-solving, and patience are vital soft skills for building trust and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining regulatory compliance, and supporting the bank’s reputation.

What are some common challenges faced by banking customer service representatives, and how are they typically addressed?

Banking customer service representatives often handle high call volumes and must resolve complex account issues while maintaining a positive attitude. Balancing strict security protocols with providing quick, accurate assistance can be challenging. To address these, banks provide ongoing training, robust knowledge bases, and supportive team structures. Additionally, representatives often collaborate closely with other bank departments to ensure customer concerns are resolved efficiently and accurately.

What are the most commonly searched types of Banking Customer Service jobs in Indiana?

The most popular types of Banking Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Banking Customer Service jobs?

Cities in Indiana with the most Banking Customer Service job openings:

Banking Customer Service jobs near you
Infographic showing various Banking Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Specialist

German American

Bloomington, IN • On-site

$14.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Title: Customer Service Specialist

Overview:

As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You'll Do:

  • Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
  • What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points:

  • Bilingual/Multilingual
  • Customer Service experience
  • Cash-handling experience

What we can offer you:

  • Medical, dental, vision, STD, LTD, Life insurance, etc.
  • 17 days paid time off, 11 paid holidays and bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
  • National and local discounts on everything from computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted bank services

This position will be located at:


2614 East 3rd St
Bloomington, Indiana, 47401
United States

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Apply