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Banking Associate Jobs in Decatur, AL (NOW HIRING)

Trustmark Bank

Relationship Banker I

Athens, AL · On-site

$15.50 - $20.25/hr

Overview Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer ...

Trustmark Bank

Relationship Banker I

Athens, AL

$15.50 - $20.25/hr

Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction ...

Woodforest Financial Group

Teller Retail Banker

Decatur, AL

$13.25 - $16.50/hr

OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.

Woodforest Financial Group

Teller Retail Banker

Decatur, AL · On-site

$13.25 - $16.50/hr

OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.

Huntington

Financial Relationship Banker

Huntsville, AL · On-site

$18.25 - $24/hr

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an ...

MAULDIN & JENKINS LLC

Tax Associate - Athens, AL

Athens, AL

$49.40K - $65.90K/yr

Mauldin & Jenkins, LLC is seeking a Tax Associate. The candidate will be required to have obtained ... Examine client reconciliations of bank accounts and investigate discrepancies. * Examine client ...

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Banking Associate information

See Decatur, AL salary details

$25.3K

$132.4K

$291.1K

How much do banking associate jobs pay per year?

As of Jun 1, 2026, the average yearly pay for banking associate in Decatur, AL is $132,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $199,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Banking Associate, and why are they important?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What are some typical challenges Banking Associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What are Banking Associates?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Banking jobs in Decatur, AL? The most popular types of Banking jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Banking Associate jobs? Cities near Decatur, AL with the most Banking Associate job openings:
Banking Associate jobs near you
Relationship Banker I

Relationship Banker I

Trustmark Bank

Athens, AL • On-site

$15.50 - $20.25/hr

Full-time

Posted 17 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

37th of 141 rated banks

Job description

Overview
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Responsibilities
  • Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
  • Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
  • Deliver exceptional customer experience that follows Trustmark's service standards.
  • Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
  • Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
  • Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
  • Making outreach calls to customers and/or prospects.
  • Comply with the bank's guidelines, policies, procedures, and standards of performance.
  • Perform additional duties as assigned.

Qualifications
  • High school diploma or GED
  • One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
  • Able to use basic math concepts and can handle routine transactions and close out the cash drawer
  • Exceptional customer service skills with the ability to learn and communicate Trustmark products
  • Pass appropriate assessment tests related to customer service and math skills
  • Able to meet sales goals in a retail environment
  • Basic computer skills and the ability to learn internal technology systems to perform work tasks
  • Strong interpersonal and communication skills both verbal and written
  • Time management skills
  • Detail-oriented with a focus on quality and accuracy
  • Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis

Preferred:
  • Experience in maintaining and balancing a cash drawer

Physical Requirements/Working Conditions:
Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment

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