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Bank Trainer Jobs (NOW HIRING)

... Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program . The Retail Banker career path begins with a focus on Foundational and Teller ...

... Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Retail Banker career path begins with a focus on Foundational and Teller ...

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Universal Banker

Omaha, NE · On-site

$18 - $20/hr

Premier Bank is founded by a desire to do more of what businesses and consumers expect their ... Complete banker training to include consumer and business accounts. MARGINAL JOB FUNCTIONS:

Proves competencies in bank operations by: o Completion of the Frontline, Platform Sales & RSS Operational training as assigned by Consumer Bank Training in conjunction with Retail Operations.

Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to ...

Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to ...

Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to ...

At Mountain West bank , our employees love where they work! Our employees describe our culture as ... As a Trainer, you will support Mountain West Bank's mission to deliver exceptional customer ...

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Bank Trainer information

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How much do bank trainer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bank trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is a bank trainer?

Bank Trainers are professionals who design, deliver, and evaluate training programs for bank employees. Their role is to ensure that staff are knowledgeable about banking products, regulatory compliance, customer service, and internal procedures. They may conduct in-person workshops, create e-learning modules, and assess employee performance to identify further training needs. Bank Trainers play a key role in maintaining high standards of service and compliance within financial institutions.

What are the key skills and qualifications needed to thrive as a bank trainer?

To thrive as a Bank Trainer, you need expertise in banking operations, training methodologies, and a background in finance or business, often supported by relevant certifications like Certified Bank Trainer (CBT) or experience in adult education. Familiarity with learning management systems (LMS), digital training tools, and presentation software is commonly required. Exceptional communication, patience, and the ability to engage and motivate diverse learners are vital soft skills for this role. These competencies are crucial to ensure effective knowledge transfer, compliance with regulations, and the ongoing professional development of bank staff.

What are some common challenges bank trainers face when delivering training to diverse teams?

Bank Trainers often work with employees from various backgrounds and experience levels, which can make it challenging to create training sessions that are engaging and effective for everyone. Adapting training materials to accommodate different learning styles, keeping up with regulatory changes, and ensuring all staff remain compliant are frequent challenges. Additionally, trainers must often balance in-person and digital training formats, requiring strong communication and technological skills. Successful Bank Trainers are proactive in seeking feedback and continuously updating their methods to meet the evolving needs of their teams.

What is the difference between Bank Trainer vs Bank Customer Service Representative?

AspectBank TrainerBank Customer Service Representative
Required CredentialsTypically requires a degree in finance, education, or related field; certifications in banking or training are a plusHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentPrimarily office-based, conducting training sessions, workshops, and developing training materialsBranch or call center environment, assisting customers with accounts, transactions, and inquiries
Employer & Industry UsageUsed by banks to train new employees and ongoing staff developmentFrontline role in banks, retail branches, and customer service centers

Bank Trainers focus on developing employee skills through training programs, while Bank Customer Service Representatives handle daily customer interactions. Both roles are essential in banking, but they serve different functions within the industry.

More about Bank Trainer jobs

What cities are hiring for Bank Trainer jobs?

Cities with the most Bank Trainer job openings:

What states have the most Bank Trainer jobs?

States with the most job openings for Bank Trainer jobs include:

Infographic showing various Bank Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,453 per year, or $24.7 per hour.

Retail Banker 1

Hills Bank

Mount Vernon, IA • On-site

$18.50/hr

Full-time

Re-posted 22 days ago


Job description

The starting wage for this position is $18.50/hr. with a comprehensive and competitive benefits package.
*This position is eligible for a Spanish proficiency pay differential*
SCHEDULE: Full-time; Monday through Friday (8:15am - 5:45pm) and every other Saturday morning (8:15am - 12:15pm). Average of 40 hours/week.
LOCATION: 720 1st Ave S, Mt Vernon, IA 52314
TRAINING AND CAREER PATH:
When starting out as a Retail Banker at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program.
The Retail Banker career path begins with a focus on Foundational and Teller Training, and then proceeds into Banker Training.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role.
Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve.
Upon demonstrating proficient Teller skills, you will advance into the next phases focusing on Banker Training.
You will start out with the basics of opening accounts (RB1), then move on to credit cards and consumer loans (RB2). The top tier of a Retail Banker is working with different types of home equity loans (RB3).
Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now.
SCOPE:
Provide superior service to customers while working to meet their financial needs through a variety of retail banking functions. An individual in the Retail Banker 1 role will focus on mastering and applying skills needed for effectively managing customer relationships and providing basic retail banking services.
ACCOUNTABILITIES:
Service Requests:
  • Handle all typical banking transactions presented by customers in person, through drive up, via night depository, mail or digitally.
  • Handle cash and maintain an individual cash drawer in order to handle customer requests.
  • Assist customers with entry into safe deposit boxes, ensuring all procedures are properly followed.
  • Handle maintenance and service requests and customer inquiries regarding existing accounts and services.
  • Identify banking needs and recommend solutions for both prospective and current customers.

New Accounts:
  • Support the Bank's overall sales efforts through direct sales of consumer banking products and related services.
  • Acquire the necessary product, compliance, and systems knowledge and accurately, efficiently open various types of deposit accounts and complementary services, such as checking, savings and money market accounts, certificates of deposit, safe deposit boxes, and complementary services for consumer relationships.
  • Complete training and begin handling credit card and consumer lending requests.
  • Ensure that new accounts and relationships are properly onboarded.

Relationship Management:
  • Develop, manage, and grow customer relationships through ongoing contacts, recognition of key life events, needs-based cross-selling, etc.
  • Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, Quarterly Action Plans, and New Relationship/New Account Onboarding to help ensure a consistent, positive experience for customers and success for your branch team.
  • Utilize the bank's Customer Relationship Management (CRM) system to plan for and personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers.
  • Proactively reach out to customers through one-on-one contacts, larger retail campaigns, and product promotions throughout the year. This effort will include contacting customers by phone, direct mail, email and/or digital app.
  • Acquire the necessary knowledge about bank products and services, and other departments' and coworkers' functions in order to be able to refer customers to other individuals or departments appropriately and effectively. Maintain ownership of and follow up on any hand-offs or referrals to ensure that they have been handled.

Other Duties:
  • Actively participate in office or bank events.
  • Maintain educational and professional expertise through attendance at internal and/or external educational opportunities.
  • Be a Notary Public.
  • It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year.
  • Perform other duties as assigned.

EDUCATION AND SPECIAL REQUIREMENTS:
  • High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree.
  • Prefer 1 or more years of experience in a related position.
  • Must have the dexterity to count money.
  • Must be able to lift 50 pounds.
  • Must be able to successfully meet the requirements of the SAFE Act including registering with the Nationwide Mortgage Licensing System & Registry and maintaining their unique identifying number.
  • Must successfully complete all training and evaluation requirements in the Retail Banker Career Path.
  • Must be able to work additional evening and Saturday hours as required.
  • Participate in at least 3 bank sponsored or community events annually.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABILITY