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Bank Service Desk Analyst Jobs (NOW HIRING)

Service Desk Analyst

Albany, NY ยท On-site

$20.25 - $27.75/hr

The Service Desk Analyst is specific to the Service Desk Function at client through the IT Help Desk. The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ...

Service Desk Analyst

Columbus, OH ยท On-site

$19.75 - $27/hr

Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx Required Skills: * Required to have a dedicated workspace at home and be able to work from home without ...

Service Desk Analyst

Fort Wayne, IN ยท On-site

$20.25 - $27.75/hr

Service Desk Analyst Department: IT Employment Type: Full Time Location: US - Indiana - Fort Wayne Reporting To: Matt Huhn Description Embark on a career journey with Franklin Electric, where your ...

Service Desk Analyst

Phoenix, AZ ยท On-site

$20.25 - $27.75/hr

Job Title: Level 1 Service Desk Analyst Type: Contract - 12 Months (Probability of Extension) Location: Phoenix, AZ (Onsite) Interview : In Person interview Position Description: Service Desk ...

Service Desk Analyst

Arlington, VA ยท On-site

$72K/yr

Service Desk Analyst Location: On-site in Arlington, VA. Clearance: DoD Secret Pay Rate: $31.25 per hour during the initial six-month term. $72,000 annually upon conversion. Skills: * High school ...

Service Desk Analyst

Indianapolis, IN ยท On-site

$19.50 - $26.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Service Desk Analyst

Beloit, WI ยท Hybrid

$19 - $21/hr

Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...

Service Desk Analyst

Leawood, KS ยท On-site

$20 - $27.25/hr

The Service Desk Analyst position is a highly service-oriented technical support role that is responsible for hardware and software troubleshooting and support for internal employees both in the ...

Service Desk Analyst

Indianapolis, IN ยท On-site

$19.50 - $26.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...

Analyst Service Desk 1

San Antonio, TX ยท On-site

$18.50 - $25.25/hr

Alpha Consulting Corp. is seeking a Service Desk Analyst to provide IT support for users experiencing issues with computer hardware or software. The role involves handling incoming queries ...

Service Desk Analyst

Birmingham, AL ยท On-site

$19.25 - $26.25/hr

The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...

Service Desk Analyst

Birmingham, AL ยท On-site

$19.25 - $26.25/hr

The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...

Service Desk Analyst

Greenwood, SC ยท On-site

$19.50 - $26.75/hr

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare organization, including hospitals, ambulatory practices, and patient-facing applications such as ...

Showing results 41-60

Bank Service Desk Analyst information

See salary details

$14

$24

$35

How much do bank service desk analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bank service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Bank Service Desk Analyst jobs?

For Bank Service Desk Analyst jobs, the most frequently searched job titles are:

Infographic showing various Bank Service Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Senior Service Desk Analyst

Farmington Hills, MI โ€ข On-site

$20.25 - $27.50/hr

Other

Posted 19 days ago


Job description

Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients.

Responsibilities
  • Provide more advanced Service Desk support for client IT incidents and requests, to include but not limited to:
    • M365 and O365 Administration
    • Resolve basic virtual client issues including virtual and physical endpoints โ€“ ie. Citrix
    • PC hardware and software errors and issues
    • Desktop or related client hardware peripherals
    • Microsoft Azure related incidents and requests
  • Research, resolve, and respond to complicated technical Incidents received via phone calls, emails, and submitted requests in a timely manner following Standard Operating Procedures
  • Act as an escalation point for technical problems from junior analysts
  • Accept and log external and internal client calls
  • First Call Resolution - Execute first attempt to resolve the client call on first call
  • Perform administration and support of virtual and physical endpoints and systems using available system tools
  • Escalate incidents and requests to the appropriate technical team for additional troubleshooting and resolution
  • Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement
  • Communicate, internally and externally, the status of the call directly with the client
  • Contribute to the Knowledge Base with updates to existing articles and generation of new articles
  • Assist with cross training of Service Desk team members as needed
  • 3-4 years working at a Service Desk in a medium-to-large operational environment supporting multiple clients and systems
  • Advanced understanding of the following operating systems:
  • Windows
  • MAC
  • Proficient knowledge of Active Directory tools and processes
  • Basic knowledge of networking frameworks
  • Network+, A+, or Security+, required
  • MS900 or AZ900 certifications are preferred
  • ITIL v4 Foundations certification required
Shift - Hours

7 p.m. - 7 a.m. - Alternating Weeks

  • Wednesday, Thursday, Friday, Saturday
  • Thursday Friday Saturday
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