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Bank Help Desk Technical Support Jobs (NOW HIRING)

Mavensoft Technologies

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Provide Tier 1 technical support through phone, email, and service management portals. * Serve as the first point of contact for employees experiencing technical issues. * Troubleshoot and resolve ...

New

Motion Recruitment

D&T Help Desk Analyst

Richardson, TX · On-site

$18.50 - $25.25/hr

D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion ... Provide technical support for software-related issues. * Troubleshoot login and account access ...

SeaGlass IT

T1/T2 Tech Support

Boston, MA · On-site

$40K - $51K/yr

T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...

ClifyX

Help Desk Specialist - Level II

Washington, DC · On-site

Responsibilities : • CSRA is looking for Help Desk Technical Support to cover the shift of M-F 3:00pm - 11:30pm. • Diagnoses, research, identify, isolates, and analyze problems utilizing ...

SOUTHWEST BANK

Bank IT Help Desk Specialist

Odessa, TX · On-site

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

Praxis Computing

Be Seen First

IT Help Desk / Technical Support Representative (MSP)

Culver City, CA · On-site

$50K - $60K/yr

... technical team. Unlike shops where technicians are siloed and left to sink or swim, our team works ... years of IT support or help desk experience (MSP experience is a big plus) ● Solid ...

Spring Systems

Technical Support/Help Desk

Valley Stream, NY · On-site

$45K - $55K/yr

HELPFUL SKILLS: - Customer service experience. - Excel, programming, or other analytical experience ... ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion ...

Spring Systems

Technical Support/Help Desk

Valley Stream, NY · On-site

$45K - $55K/yr

HELPFUL SKILLS: - Customer service experience. - Excel, programming, or other analytical experience ... ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion ...

RFA

Service Desk Engineer (Sun - Thur)

New York, NY · On-site

... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.

RFA

Service Desk Engineer (Sun - Thur)

Manhattan, NY · On-site

... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

SeaGlass IT

IT Technical Support II

Marlborough, MA · On-site

$38K - $48K/yr

Required Skills: * Minimum 2 years experience in Help Desk, Technical Support or similar roles * Remote Monitoring (RMM tools) : ManageEngine, Intune, ConnectWise, etc * Ticketing Systems:

Revel Staffing

IT Help Desk Specialist

Boston, MA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

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Bank Help Desk Technical Support information

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How much do bank help desk technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bank help desk technical support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is help desk a good entry-level IT job?

A help desk position in IT, such as a technical support role, is often considered a good entry-level job because it provides foundational experience in troubleshooting, customer service, and technical skills. It typically requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What is bank help desk technical support?

Bank help desk technical support involves assisting bank employees and customers with technical issues related to banking systems, software, and hardware. Support specialists troubleshoot problems, provide solutions, and may use tools like remote access and ticketing systems to ensure smooth banking operations.

What cities are hiring for Bank Help Desk Technical Support jobs?

Cities with the most Bank Help Desk Technical Support job openings:

What are popular job titles related to Bank Help Desk Technical Support jobs?

For Bank Help Desk Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Bank Help Desk Technical Support job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technical/Clinical Support

Lexington, MA • On-site

SA Technologies Inc.
See more jobs at SA Technologies Inc.external

Contractor

Re-posted 22 days ago

Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Hello ,
Position: Help Desk Technical/Clinical Support
Location: Lexington, MA
Duration: 12 month contract
Face to Face Interview Required
Candidate will be working on Oracle Clinical Trial management system.
Data is coming in from data feeds or clinical trials Will train business units/vendors on this Oracle system Develop/Test functionality Will work with the business to train them on the system (large scale training)
Candidate must have:
Cannot have only clinical experience-must have technical also.
Communication/follow up skills
Customer service (working with business users) Technical skills (has worked on different systems) Direct experience with system users
5+ years help desk experience
Previous work with ticketing systems
Previous work training business users
Develop/Test system functionality
Willing to take someone who has less technical details/experience for someone who has previous help desk/customer service experience Helpful to have previous Oracle Clinical experience
Provide support within Clinical and other groups as required relating to Clinical Trials Management System (CTMS) to support Clinical business process, including design of reports to meet organizational needs, serving as CTMS Administrator, super-user and technical support.
Experience with Siebel OBI reporting environment; developing reports and dashboards. Responsible for maintaining catalog of standard reports; running Usage reports
Familiarity with associated tools such as Informatica Data Quality, JIRA ticket system and others
Experience in testing and validation system enhancements and bug fixes; responsible for associated documentation
Experience in identifying report issues and ability to troubleshoot and fix
Experience leading workgroups to gather business requirements. Strong ability to clearly communicate with non-technical business users.
Facilitation of Clinical internal communication and support of external communication of Clinical structure, functions, partnerships, initiatives, and accomplishments to R&D by providing reports and metrics.
Write/edit strategic communications, including metrics reports
Analyze data and make recommendations. Identify and implement areas of improvement within the system.
Research, analyze and present best practices to determine the best overall solution.
Develop, write and publish training materials, user manuals and process flow maps as well as e-learning systems for CTMS System. May Deliver Training.
Participate in functional requirement gathering and design review meetings.
Test and Execute User Acceptance Test scripts. Review System Test scripts.
Respond to department requests for hands-on assistance within CTMS.
Responsible for ensuring end users continue to update and maintain the system on a daily basis and identifying and implementing new areas to utilize the system to increase efficiencies.
Participate in System Planning meetings and contribute to the development and publishing of departmental System Newsletter.
Position requires frequent interactions with Clinical Management and Leadership teams, sensitive handling of confidential information and comprehensive attention to accuracy and quality.
May provide content for the CTMS / Tools area of Clinical Departmental intranet website -- the groups main global communication channel.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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