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Bank Quality Control Jobs in Delaware (NOW HIRING)

Citigroup Inc.

Data Quality Lead Analyst

Wilmington, DE · On-site

$140.15 - $145.80/hr

... and reporting control issues with transparency. A telecommuting/hybrid work schedule may be ... Requirements Bachelor's degree, or foreign equivalent, in Banking, Finance, Computer Science ...

M&T Bank

Wealth Client Service Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

... quality; escalate risks as needed * Adhere to risk, audit, and control standards Education and ... Wilmington, Delaware, United States of America M&T Bank Corporation is an Equal Opportunity ...

WSFS Bank

Compliance Officer - Wealth

Wilmington, DE · On-site

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Oversee first linemonitoring, QA, and control testing framework s . * Review results, identify ...

WSFS Bank

Compliance Officer - Wealth

Wilmington, DE · On-site

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Oversee first line monitoring, QA, and control testing framework s . * Review results, identify ...

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Bank Quality Control information

What is a bank quality control professional?

Bank Quality Control professionals are responsible for monitoring and evaluating the processes and transactions within a bank to ensure they meet regulatory standards, internal policies, and industry best practices. Their work includes reviewing documentation, auditing procedures, and identifying areas of risk or non-compliance. By maintaining high quality standards, they help protect the bank from financial loss, legal issues, and reputational damage. They may also recommend improvements to enhance efficiency and compliance.

What are the key skills and qualifications needed to thrive as a bank quality control specialist?

To thrive as a Bank Quality Control specialist, you need a solid understanding of banking regulations, audit procedures, and risk management, typically supported by a degree in finance or a related field. Familiarity with compliance software, internal audit tools, and industry certifications such as Certified Internal Auditor (CIA) or Certified Regulatory Compliance Manager (CRCM) is often required. Attention to detail, analytical thinking, and strong communication skills distinguish top performers in this role. These skills and qualifications are crucial for ensuring regulatory compliance, minimizing risk, and upholding high standards of financial integrity within a bank.

What are some common challenges faced by professionals in bank quality control, and how can they be effectively addressed?

Professionals in Bank Quality Control often encounter challenges such as staying updated with constantly evolving regulatory requirements, managing large volumes of documentation, and ensuring accuracy under tight deadlines. Effective strategies to address these challenges include ongoing training on compliance standards, leveraging automated quality control tools, and fostering clear communication within the team and with other departments. Building strong attention to detail and regularly reviewing processes also help maintain high-quality standards and minimize errors.

What is the difference between Bank Quality Control vs Bank Compliance Officer?

AspectBank Quality ControlBank Compliance Officer
Primary FocusEnsuring accuracy and adherence to internal standards in banking processesEnsuring bank operations comply with external regulations and laws
CertificationsOften requires banking or quality assurance certificationsRequires compliance or regulatory certifications (e.g., CAMS, CRCM)
Work EnvironmentInternal audits, process reviews, quality checksRegulatory audits, policy enforcement, compliance monitoring
Industry UsageUsed across banking institutions to maintain process integrityUsed to meet legal and regulatory standards in banking

Bank Quality Control focuses on internal process accuracy and quality assurance, while Bank Compliance Officers ensure adherence to external regulations. Both roles are vital for operational integrity but differ in scope and focus.

What does a bank quality control specialist do at a bank?

A bank quality control specialist reviews and monitors banking processes, transactions, and procedures to ensure compliance with regulations and internal standards. They identify errors, discrepancies, or potential fraud, and often use auditing tools and reports to maintain accuracy and risk management within the bank's operations.

What is quality control in banking?

In banking, quality control involves monitoring and reviewing processes, transactions, and compliance to ensure accuracy, security, and adherence to regulations. Bank quality control professionals often use audits, checklists, and data analysis to identify errors and improve service quality. Strong attention to detail and knowledge of banking standards are essential for this role.

What are popular job titles related to Bank Quality Control jobs in Delaware?

For Bank Quality Control jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Bank Quality Control jobs in Delaware look for?

The top searched job categories for Bank Quality Control jobs in Delaware are:

Bank Quality Control jobs near you
Infographic showing various Bank Quality Control job openings in Delaware as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.

Wholesale Lending Control Manager - Vice President

JPMorgan Chase & Co

Newark, DE • On-site

Full-time

Medical, Retirement

Re-posted 18 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Join our Wholesale Lending Services (WLS) team and help shape a proactive risk and control culture. You'll collaborate with diverse colleagues across business, operations, technology, and risk, making a meaningful impact on our global lending services.

As a Control Manager Vice President in Wholesale Lending Services (WLS), you support a global team dedicated to delivering a robust control environment. You will be part of the Commercial & Investment Bank (CIB) Business Operations Executive team, reporting to the WLS Control Manager Executive. In this role, you drive regulatory oversight, risk assessments, issue management, and ongoing evaluation of key processes and controls. You'll work closely with partners across operations, technology, product, finance, credit risk, legal, compliance, and operational risk management to ensure WLS maintains best-in-class standards.

Job Responsibilities

  • Foster a proactive risk and control culture by identifying process gaps and challenging the status quo
  • Support business partners in analyzing key processes and heightened risks
  • Conduct robust risk assessments to identify risks and key internal controls
  • Manage control-related activities including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing
  • Provide leadership for end-to-end execution of CORE, including control breaks and resolutions
  • Ensure business engagement in control-related activities
  • Review and analyze program-related data to support business strategies
  • Engage with control colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology functions
  • Advise business partners and functional groups on operational risk, emerging trends, risk events, and governance
  • Develop and implement action plans to ensure sustainability of controls and issue management success
  • Lead change management initiatives to drive systemic improvements
     

Required Qualifications, Capabilities, and Skills

  • 5+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance
  • Advanced knowledge of control and risk management concepts, including designing and evaluating CORE
  • Proficient in PowerPoint/Pitch Pro for executive presentations
  • Experience managing people in business operations or risk/control roles
  • Strong business knowledge and understanding of regulations and inherent risk profiles
  • Exceptional written and verbal communication skills
  • Excellent interpersonal, collaboration, and relationship-building skills
  • Ability to work autonomously, adapt to shifting priorities, and thrive in a fast-paced environment
  • Advanced analytical and problem-solving skills with attention to detail
     

Preferred Qualifications, Capabilities, and Skills

  • Experience in leadership roles within business operations or risk/control functions
  • Technical acumen to drive meaningful, systemic change
  • Process analysis and design expertise to inform control design
  • Ability to synthesize large amounts of data and train others to actionable results
  • Experience in root cause analysis and corrective action identification
  • Change management leadership and ability to influence stakeholders

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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