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Bank Quality Control Jobs in Delaware (NOW HIRING)

WSFS Bank

Tax Manager

Wilmington, DE · On-site

$92K - $152K/yr

Oversee workload planning, prioritization, and quality control to ensure service excellence and ... WSFS Bank will only consider candidates who are presently authorized to work for any employer in ...

WSFS Bank

Tax Manager

Wilmington, DE · On-site

$92K - $152K/yr

Oversee workload planning, prioritization, and quality control to ensure service excellence and ... WSFS Bank will only consider candidates who are presently authorized to work for any employer in ...

Wsfsbank

Loan Servicing Specialist

Wilmington, DE · On-site

$38K - $62K/yr

Must have the ability to review and interpret loan documentation from a quality control / assurance perspective to ensure such documents meet regulatory and bank policy requirements. * Excellent oral ...

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Bank Quality Control information

What is a bank quality control professional?

Bank Quality Control professionals are responsible for monitoring and evaluating the processes and transactions within a bank to ensure they meet regulatory standards, internal policies, and industry best practices. Their work includes reviewing documentation, auditing procedures, and identifying areas of risk or non-compliance. By maintaining high quality standards, they help protect the bank from financial loss, legal issues, and reputational damage. They may also recommend improvements to enhance efficiency and compliance.

What are the key skills and qualifications needed to thrive as a bank quality control specialist?

To thrive as a Bank Quality Control specialist, you need a solid understanding of banking regulations, audit procedures, and risk management, typically supported by a degree in finance or a related field. Familiarity with compliance software, internal audit tools, and industry certifications such as Certified Internal Auditor (CIA) or Certified Regulatory Compliance Manager (CRCM) is often required. Attention to detail, analytical thinking, and strong communication skills distinguish top performers in this role. These skills and qualifications are crucial for ensuring regulatory compliance, minimizing risk, and upholding high standards of financial integrity within a bank.

What are some common challenges faced by professionals in bank quality control, and how can they be effectively addressed?

Professionals in Bank Quality Control often encounter challenges such as staying updated with constantly evolving regulatory requirements, managing large volumes of documentation, and ensuring accuracy under tight deadlines. Effective strategies to address these challenges include ongoing training on compliance standards, leveraging automated quality control tools, and fostering clear communication within the team and with other departments. Building strong attention to detail and regularly reviewing processes also help maintain high-quality standards and minimize errors.

What is the difference between Bank Quality Control vs Bank Compliance Officer?

AspectBank Quality ControlBank Compliance Officer
Primary FocusEnsuring accuracy and adherence to internal standards in banking processesEnsuring bank operations comply with external regulations and laws
CertificationsOften requires banking or quality assurance certificationsRequires compliance or regulatory certifications (e.g., CAMS, CRCM)
Work EnvironmentInternal audits, process reviews, quality checksRegulatory audits, policy enforcement, compliance monitoring
Industry UsageUsed across banking institutions to maintain process integrityUsed to meet legal and regulatory standards in banking

Bank Quality Control focuses on internal process accuracy and quality assurance, while Bank Compliance Officers ensure adherence to external regulations. Both roles are vital for operational integrity but differ in scope and focus.

What does a bank quality control specialist do at a bank?

A bank quality control specialist reviews and monitors banking processes, transactions, and procedures to ensure compliance with regulations and internal standards. They identify errors, discrepancies, or potential fraud, and often use auditing tools and reports to maintain accuracy and risk management within the bank's operations.

What is quality control in banking?

In banking, quality control involves monitoring and reviewing processes, transactions, and compliance to ensure accuracy, security, and adherence to regulations. Bank quality control professionals often use audits, checklists, and data analysis to identify errors and improve service quality. Strong attention to detail and knowledge of banking standards are essential for this role.

What are popular job titles related to Bank Quality Control jobs in Delaware?

For Bank Quality Control jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Bank Quality Control jobs in Delaware look for?

The top searched job categories for Bank Quality Control jobs in Delaware are:

Bank Quality Control jobs near you
Infographic showing various Bank Quality Control job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Regulatory Governance Control Manager - Associate

JP Morgan Chase

Newark, DE • On-site

Full-time

Medical, Retirement

Re-posted 19 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description

Strengthen Wholesale Lending Services' risk framework by driving disciplined governance,  monitoring program metrics, and end-to-end control excellence across regulatory programs.

As a Control Manager within the Wholesale Lending Services Controls Governance team, you partner with Firmwide Program teams to assess program requirements and operational adherence,   and guide business stakeholders to ensure a robust control framework that mitigates risk across all sub-lines of business. You help maintain a sustainable, disciplined end-to-end control environment by identifying and escalating issues with urgency and facilitating timely remediation with the Business. You contribute to top-down assessments and serve as the single point of contact with business partners related to regulatory and policy/standards applicability, while engaging stakeholders at all levels with strong organization, attention to detail, and clear communication.

Job Responsibilities

  • Drive continuous improvement initiatives and assess changes across policies, standards, and processes to surface and communicate potential gaps or enhancements. 

  • Assist in the development and management of governance deliverables to support Wholesale Lending Services.

  • Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.

  • Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.

  • Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.

  • Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.

  • Present governance program updates to senior stakeholders with clear, concise status and risk narratives.

Required Qualifications, Capabilities, and Skills

  • Bachelor's degree and at least three years of Banking and Financial Services experience across controls, audit, quality assurance, operational risk management, project management, governance, metrics reporting, or compliance.

  • Ability to work with multiple stakeholders across geographies and functions.

  • Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.

  • Strong critical thinking and data-driven problem solving, with the ability to deliver high-quality results independently and within teams.

  • Strong organization and multi-tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts.

Preferred Qualifications, Capabilities, and Skills

  • Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.

  • Hands-on experience with monitoring frameworks, metrics design, issue detection, root-cause analysis, and remediation tracking.

  • Foundational knowledge and experience working with AI/LLM.

  • Experience presenting concise program updates to senior stakeholders; comfortable navigating change and consistently providing credible challenge to influence stakeholders.

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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