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Bank Operations Jobs in Virginia (NOW HIRING)

Atlantic Union Bank

Teller (Ghent)

Norfolk, VA · On-site

$15.78 - $23.63/hr

Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures * Identify risk and escalate concerns ...

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Bank Operations information

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$19

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How much do bank operations jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bank operations in Virginia is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What is bank operations?

Bank operations refer to the day-to-day activities and processes that ensure a bank runs smoothly and efficiently. This includes tasks such as processing transactions, handling customer accounts, ensuring regulatory compliance, managing cash flow, and maintaining accurate records. Professionals in bank operations work behind the scenes to support banking services, prevent fraud, and maintain high standards of customer service. Their work is essential for the secure and reliable functioning of financial institutions.

What are the key skills and qualifications needed to thrive in bank operations, and why are they important?

To thrive in Bank Operations, you need a solid understanding of banking procedures, financial regulations, and risk management, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing platforms, and regulatory compliance tools is typically required. Attention to detail, problem-solving, and effective communication are essential soft skills in this role. These competencies ensure accuracy, regulatory compliance, and efficient service delivery in the fast-paced banking environment.

What are some common challenges faced in a bank operations role, and how are they typically addressed?

Professionals in Bank Operations often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining accuracy under tight deadlines. To address these, banks implement robust workflow systems, regular staff training, and stringent quality control measures. Team collaboration is crucial, as operations staff frequently coordinate with front-office, compliance, and IT teams to resolve issues efficiently and ensure seamless banking services for clients.

What are the most commonly searched types of Bank Operations jobs in Virginia?

The most popular types of Bank Operations jobs in Virginia are:

What are popular job titles related to Bank Operations jobs in Virginia?

For Bank Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bank Operations jobs in Virginia look for?

The top searched job categories for Bank Operations jobs in Virginia are:

What cities in Virginia are hiring for Bank Operations jobs?

Cities in Virginia with the most Bank Operations job openings:

Bank Operations jobs near you
Infographic showing various Bank Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,868 per year, or $19.6 per hour.

Community Bank Manager

Burke & Herbert Bank & Trust

Spotsylvania, VA • On-site

$70K - $80K/yr

Full-time

Re-posted 20 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 171 rated banks

Job description

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations.

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise.
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer.
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities.
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate.
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills.
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.


Education and Experience

  • Bachelor’s Degree preferred.
  • Five plus years of commercial branch banking experience.
  • Basic Microsoft Office and Internet Skills.


Supervisory Responsibility

This position has supervisory responsibilities.


Work Environment

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.


Travel

Travel may be required for this position.


For Applicants located in Viriginia (VA): The anticipated salary range for this position is $70,000–$80,000 annually.

The ranges listed above for Viriginia represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.


Equal Employment Opportunity/M/F/disability/protected veteran status


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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