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Bank Operations Associate Jobs in Virginia (NOW HIRING)

First Citizens Bank

Sales and Service Lead

Arlington, VA · On-site

$27 - $36/hr

Overview The Sales and Service Lead position manages the operations for a banking center. It will ... Associates in roles defined to take deposits are accountable for transaction accuracy and ...

First Citizens Bank

Sales and Service Lead

Arlington, VA · On-site

$27 - $36/hr

Overview The Sales and Service Lead position manages the operations for a banking center. It will ... Associates in roles defined to take deposits are accountable for transaction accuracy and ...

First Citizens Bank

Sales and Service Lead

Arlington, VA · On-site

$27 - $36/hr

Overview The Sales and Service Lead position manages the operations for a banking center. It will ... Associates in roles defined to take deposits are accountable for transaction accuracy and ...

Atlantic Union Bank

Universal Banker (Fairfax)

Fairfax, VA · On-site

$17.75 - $22.25/hr

Adhere to all applicable laws and regulations governing bank operations, including compliance with ... High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year ...

Atlantic Union Bank

Universal Banker (Orange)

Orange, VA · On-site

$17.25 - $21.75/hr

Adhere to all applicable laws and regulations governing bank operations, including compliance with ... High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year ...

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Bank Operations Associate information

See Virginia salary details

$11

$26

$52

How much do bank operations associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for bank operations associate in Virginia is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What is the lowest position at a bank?

The lowest position at a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. These roles often require minimal prior experience and serve as entry points into banking careers, with opportunities for advancement through experience and additional training.

What does an operations associate do at a bank?

An operations associate at a bank handles daily administrative and operational tasks such as processing transactions, maintaining account records, ensuring compliance with regulations, and supporting customer service. They often use banking software and may need knowledge of financial procedures and attention to detail to ensure smooth and accurate banking operations.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

What bank is paying $25 an hour?

Bank Operations Associates can earn around $25 an hour depending on experience, location, and the bank's pay structure. Salaries may vary based on the bank's size, geographic region, and whether the role involves additional responsibilities or certifications.

Is bank operations a good career?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.
What are the most commonly searched types of Bank Operations jobs in Virginia? The most popular types of Bank Operations jobs in Virginia are:
What cities in Virginia are hiring for Bank Operations Associate jobs? Cities in Virginia with the most Bank Operations Associate job openings:
Bank Operations Associate jobs near you
Loan Operations Associate II- Commercial Centralized Funding (Hybrid/Richmond or Columbia)

Loan Operations Associate II- Commercial Centralized Funding (Hybrid/Richmond or Columbia)

Atlantic Union Bank

Glen Allen, VA • On-site

$24.83 - $37.25/hr

Full-time

Posted 11 days ago

Atlantic Union Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

105th of 150 rated banks

Job description

This position requires an intermediate to advanced understanding of loan products and foundational loan industry experience. The Loan Operations Associate II supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities
  • Ability to work effectively with minimal supervision and be a team player
  • Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy
  • Supports other teammates within the team
  • Understanding assigned process and procedures as it relates to the job task
  • Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
  • Ensure excellent service is provided to our internal partners and customers
  • Identifies and resolves issues within assigned function
  • Performs all other job duties as assigned
  • Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
  • Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities
  • Basic understanding of loan documentation and the ability to apply language to system entries
  • Perform intermediate to advanced loan maintenance, code corrections and/or changes, reversals and reapplication of payments
  • Perform manual interest accrual calculations
  • Perform loan boarding to core operating systems with accuracy
  • Process system conversions (i.e.: construction to permanent loan)
  • Participate in the production year-end regulatory tax reporting and corrective reporting
  • Perform loan document quality assurance functions
  • Perform loan boarding quality assurance activities
  • Comply with dual control standards as required
  • Ensure daily production goals are met and maintain quality
  • Participate on assigned projects
  • Partner with Financial Accounting in the balancing of loan general ledgers accounts daily/monthly; provide support in researching of out-of-balance situations
  • Add escrow records/build escrow screens on loans when appropriate
  • Perform insurance monitoring, tracking, and force placement activities
  • Process escrow disbursements and analysis according to bank procedures
  • Perform collateral maintenance activities including recordation, filing, releasing, etc.
  • Perform credit bureau reporting and correction functions
  • Report and maintain loan document exceptions
  • Support record extraction or production for audits and examinations
  • Participate in procedure development and updates
  • Support the functions outlined in the Loan Operations Associate I role as needed

Organizational Relationship
This position reports to the Supervisor - Loan Operations
Position Qualifications
Education & Experience
  • High School diploma or equivalent required
  • Minimum 2 years loan servicing experience or 3 years of operations related experience required
  • Banking, accounting or finance experience required

Knowledge & Skills
  • Intermediate experience with MS Office Suite
  • High level of accuracy and great attention to detail
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Detail oriented and quality focused
  • Flexible, able to adapt to change
  • Ability to prioritize tasks and meet deadlines
  • Able to handle and prioritize multiple assignments
  • Experience with loan operations processes
  • Familiar with loan documents

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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