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Bank Operations Jobs in Georgia (NOW HIRING)

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Bank Operations information

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How much do bank operations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bank operations in Georgia is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.89 per hour, depending on experience, location, and employer.

What is bank operations?

Bank operations refer to the day-to-day activities and processes that ensure a bank runs smoothly and efficiently. This includes tasks such as processing transactions, handling customer accounts, ensuring regulatory compliance, managing cash flow, and maintaining accurate records. Professionals in bank operations work behind the scenes to support banking services, prevent fraud, and maintain high standards of customer service. Their work is essential for the secure and reliable functioning of financial institutions.

What are the key skills and qualifications needed to thrive in bank operations, and why are they important?

To thrive in Bank Operations, you need a solid understanding of banking procedures, financial regulations, and risk management, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing platforms, and regulatory compliance tools is typically required. Attention to detail, problem-solving, and effective communication are essential soft skills in this role. These competencies ensure accuracy, regulatory compliance, and efficient service delivery in the fast-paced banking environment.

What are some common challenges faced in a bank operations role, and how are they typically addressed?

Professionals in Bank Operations often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining accuracy under tight deadlines. To address these, banks implement robust workflow systems, regular staff training, and stringent quality control measures. Team collaboration is crucial, as operations staff frequently coordinate with front-office, compliance, and IT teams to resolve issues efficiently and ensure seamless banking services for clients.

Is operations at a bank a good job?

Bank operations roles involve managing daily banking activities, processing transactions, and ensuring compliance with regulations. These jobs often offer stable employment, opportunities for advancement, and require attention to detail and familiarity with banking software. Overall, it can be a good career choice for those interested in finance and customer service.

What career paths exist in bank operations?

Careers in bank operations include roles such as operations analyst, compliance officer, risk manager, and branch manager. Advancement often involves gaining experience, certifications like CAMS or CPA, and developing skills in areas such as financial analysis, regulatory compliance, and technology systems. These roles typically require strong organizational skills and knowledge of banking procedures and regulations.

What are the most commonly searched types of Bank Operations jobs in Georgia?

The most popular types of Bank Operations jobs in Georgia are:

What are popular job titles related to Bank Operations jobs in Georgia?

For Bank Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Bank Operations jobs in Georgia look for?

The top searched job categories for Bank Operations jobs in Georgia are:

What cities in Georgia are hiring for Bank Operations jobs?

Cities in Georgia with the most Bank Operations job openings:

Bank Operations jobs near you
Infographic showing various Bank Operations job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,807 per year, or $16.7 per hour.

Customer Service Specialist

United Community Bank

Blairsville, GA • On-site

$18 - $19.50/hr

Full-time

Posted 20 days ago

Job description

Overview
In compliance with established policies and procedures, this customer service position completes a wide variety of high quality customer service requests presented to our on-site Customer Contact Center team through phone, chat, secure message and email. Tasks are similar to those performed in a branch office, with emphasis on First Contact Resolution, while managing risk for the bank and the customer, consistently delivering high-quality customer service.
What You'll Do
  • Completes requests including but not limited to processing of check orders, stop payments, account maintenance, check and statement
  • Debit card maintenance requests which includes but is not limited to; limit increases, card closures/reorders, travel notices, etc.
  • Supports and or resolves complex debit card issues
  • Online/Mobile Banking, and Bill Pay support/troubleshooting for both consumer and business customers
  • Meets and or exceeds personal scorecard goals which contribute to the overall goals of the department
  • Provides exceptional customer service by creating a positive experience for each customer on all support channels
  • Interacts with customers and co-workers in a professional and caring way and represent United Community Bank as "The Bank that Service Built"
  • May assist with mentoring teammates and creating and/or contributing to training resource material
  • Supports customer channels, including but not limited to, email, chat, secure message, and email in addition to the telephone
  • May include developing a 'specialized' support niche as a Subject Matter Expert in one or more areas of support
  • May include actively seeking, referring and/or sales of bank product and services that align customer needs with UCB's products and services
  • Successfully completes all training as assigned by the Customer Contact Center and or UCB
  • Maintains thorough knowledge of all bank products & services
  • Keeps absences to a minimum understanding the interdependence each person has on the other to meet and or exceed team performance goals and objectives.
  • Other duties as assigned

Requirements For Success
  • High school diploma or equivalent required; Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience preferred
  • 1-3 years of banking, bank operations, retail or customer service experience required
    • 1 - 3 years' experience in one or more bank operations functions preferred
    • 1 - 3 years' experience in retail or commercial banking preferred
  • Previous Contact Center experience in any professional work environment a plus
  • Experience with email, chat or other forms of electronic communication preferred
  • Bilingual and/or fluent in Spanish both verbal and written a plus
  • Able to work a set or rotating schedule that may include evenings and Saturdays
  • Proficient in Microsoft Office programs with ability to operate standard office equipment
  • Possess excellent interpersonal and communication skills
  • Has a passion for delivering superior customer service
  • Deliver professional and welcoming telephone etiquette and skills; ability to maintain a friendly, cheerful and courteous demeanor throughout the work day
  • Strong verbal and written communication skills
  • Strong computer and technology skills
  • Ability to thrive in a high call volume, fast paced work environment
  • Skilled at handling and navigating customer complaints
  • Ability to closely and accurately follow established processes and procedures
  • Self-starter
  • Team building and collaboration skills; ability to work well in a team environment
  • Ability to multi-task
  • Strong emphasis on details and accuracy or work
  • Strong analytical and problem solving skills with demonstrated capacity for sound judgment
  • Ability to make informed decisions quickly and execute those decisions with confidence; ability to troubleshoot issues and provide solutions
  • Committed to achieving individual performance goals set forth by leadership to ensure that the team meets or exceeds its goals
  • Successfully complete all Contact Center training programs including but not limited to BVS courses, periodic quizzes, etc.
  • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment
Must be able to pass a criminal background & credit check.
FLSA Status
Non-Exempt
SUPERVISORY RESPONSIBILITY
This position has no direct reports.
WORK ENVIRONMENT
Work location will be within the UCB footprint
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position may require up to 25% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $18.00 - USD $19.50 /Hr.

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