Business Online Banking b. TM Online c. ACH Origination d. Wires e. Positive Pay f. Lockbox g. Cash Vault h. Remote Deposit Capture i. BAI j. EDI k. Sweeps l. CDARS 2. Implements Account Analysis ...
Business Online Banking b. TM Online c. ACH Origination d. Wires e. Positive Pay f. Lockbox g. Cash Vault h. Remote Deposit Capture i. BAI j. EDI k. Sweeps l. CDARS 2. Implements Account Analysis ...
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Commercial Service Representative l
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Product Owner
Cleveland, OH · On-site
... banking, payments, or data-heavy application work • Experience with Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore teams Company : Information ...
Product Owner
Cleveland, OH · On-site
... banking, payments, or data-heavy application work • Experience with Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore teams Company : Information ...
Commercial Services Rep I
$15.25 - $19.25/hr
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Commercial Services Rep I
$15.25 - $19.25/hr
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
Manager - Treasury
Marietta, OH · On-site
Manage day-to-day banking relationships and ensure adequate liquidity across accounts. * Execute ... lockbox operations and compile the necessary audit trail documentation. * Cash flow forecasting ...
Manager - Treasury
Marietta, OH · On-site
Manage day-to-day banking relationships and ensure adequate liquidity across accounts. * Execute ... lockbox operations and compile the necessary audit trail documentation. * Cash flow forecasting ...
Make banking a Fifth Third better ® We connect great people to great opportunities. Are you ready ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
Make banking a Fifth Third better ® We connect great people to great opportunities. Are you ready ... lockbox, Billpayer, ACH, EMPP and SLK. * Responsible for quality control associated with offshore ...
Director, Treasury Operations
Columbus, OH · On-site
$121K - $194K/yr
... forecasting, bank account monitoring, and short-term funding requirements * Oversee the accurate processing and application of customer payments received through ACH, wire, lockbox, and check ...
New
Director, Treasury Operations
Columbus, OH · On-site
$121K - $194K/yr
... forecasting, bank account monitoring, and short-term funding requirements * Oversee the accurate processing and application of customer payments received through ACH, wire, lockbox, and check ...
New
Advanced knowledge of Treasury Management products (ACH, Wires, RTP, RDC, Lockbox etc), services ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...
New
Advanced knowledge of Treasury Management products (ACH, Wires, RTP, RDC, Lockbox etc), services ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...
New
Cash Application Specialist
Cleveland, OH · On-site
$50K - $60K/yr
Apply customer payments received through lockbox, ACH, wire transfers, checks, and credit cards ... Reconcile cash receipts to bank activity and the general ledger * Prepare journal entries related ...
Cash Application Specialist
Cleveland, OH · On-site
$50K - $60K/yr
Apply customer payments received through lockbox, ACH, wire transfers, checks, and credit cards ... Reconcile cash receipts to bank activity and the general ledger * Prepare journal entries related ...
Advanced knowledge of Treasury Management products (ACH, Wires, RTP, RDC, Lockbox etc), services ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...
New
Advanced knowledge of Treasury Management products (ACH, Wires, RTP, RDC, Lockbox etc), services ... Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited ...
New
Wire Transfer Lead Specialist
Brooklyn, OH · On-site
$18.75 - $25/hr
Moderate knowledge of banking policies, procedures, government regulations, * Ability to perform ... OLDS, Lockbox, ACH, wires This is an evergreen posting. We continuously accept applications for ...
New
Wire Transfer Lead Specialist
Brooklyn, OH · On-site
$18.75 - $25/hr
Moderate knowledge of banking policies, procedures, government regulations, * Ability to perform ... OLDS, Lockbox, ACH, wires This is an evergreen posting. We continuously accept applications for ...
New
Ensure all treasury and cash management activities comply with bank policies and applicable federal ... Lockbox transmissions and image files, Remote Deposit Capture (RDC), and Merchant Services * 5+ ...
Ensure all treasury and cash management activities comply with bank policies and applicable federal ... Lockbox transmissions and image files, Remote Deposit Capture (RDC), and Merchant Services * 5+ ...
LEAD MEDICAL BILLING SPEC-REMOTE
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... bank Payments batches are balanced to EPIC daily, utilizing the PB Payment Activities report ...
LEAD MEDICAL BILLING SPEC-REMOTE
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... bank Payments batches are balanced to EPIC daily, utilizing the PB Payment Activities report ...
... Lockbox bank account, including daily bank file processing into JD Edwards, managing errors, reconciliation, and maintaining effective communication with external partners at the bank. Prepare and ...
... Lockbox bank account, including daily bank file processing into JD Edwards, managing errors, reconciliation, and maintaining effective communication with external partners at the bank. Prepare and ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... bank Payments batches are balanced to EPIC daily, utilizing the PB Payment Activities report ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... bank Payments batches are balanced to EPIC daily, utilizing the PB Payment Activities report ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
LEAD MEDICAL BILLING SPEC-REMOTE
Moraine, OH · On-site +1
$16.50 - $21/hr
... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...
Bank Lockbox information
What is a bank lockbox?
A Bank Lockbox job involves processing and managing payments received through a secure mail collection service used by businesses to streamline receivables. Employees in this role open mailed payments, verify and record transaction details, and prepare deposits for the bank. Accuracy and attention to detail are essential to ensure efficient and secure handling of financial documents. This position is commonly found in banking institutions and payment processing centers.
What does a bank lockbox do?
A typical day in a Bank Lockbox role involves opening, sorting, and processing incoming mail payments, accurately entering payment data into banking systems, and verifying transaction details for clients. You may also be responsible for handling exceptions, flagging discrepancies, and ensuring compliance with strict timelines to meet customer service standards. While much of the work is independent, collaboration with team members and communication with other departments is common to resolve issues quickly. The environment is generally fast-paced and detail-oriented, ideal for those who enjoy routine, accuracy, and supporting the smooth operation of cash flow for businesses.
What are the key skills and qualifications needed to thrive in the bank lockbox position?
To excel in a Bank Lockbox position, strong attention to detail, data entry skills, and familiarity with basic accounting principles are essential, usually supported by a high school diploma or equivalent. Experience with lockbox processing software, check scanning equipment, and bank transaction systems is highly valued. Strong organizational skills, reliability, and the ability to work well both independently and as part of a team are important soft skills. These competencies ensure accurate, efficient processing of payments and transactions, which is critical to maintaining client satisfaction and financial accuracy.
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Full-time
Re-posted 3 hours ago
First Commonwealth Bank rating
8.1
Based on 13 frontline employees who took The Breakroom Quiz
66th of 170 rated banks
Job description
Handles incoming service calls from Treasury Management clients, or potential Treasury Management clients, having questions regarding their current accounts and/or services. Completes client follow up resulting from inbound calls such as account maintenance, research, and follow up on information requests. Makes outbound non-sales calls to support various Treasury Management initiatives. Implements Treasury Management Products, input pricing and customer training.
Essential Job Responsibilities____________________________________
1. Performs the onboarding and maintenance of Treasury Management products and services, including:
a. Business Online Banking
b. TM Online
c. ACH Origination
d. Wires
e. Positive Pay
f. Lockbox
g. Cash Vault
h. Remote Deposit Capture
i. BAI
j. EDI
k. Sweeps
l. CDARS
2. Implements Account Analysis pricing as instructed by TMO and/or TM Service Specialist (TMSS)
3. Conducts client training for Treasury Management products and services
4. Assists with demos for potential TM clients
5. Handles incoming service calls from Treasury Management clients including but not limited to:
a. TM Platform access issues and inquiries
b. Troubleshooting
c. Password Resets
d. Existing deposit and loan account inquiries
e. Account inquiries
6. Completes client follow-up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients.
7. Makes outbound client service and support calls.
8. Works with Treasury Management vendors to troubleshoot issues
9. Executes trades for Mutual Fund Sweep product
10. Tests and validates file formats and layouts to ensure system compatibility
11.Initiates and actively participates in client conversations to identify and appropriately address client needs.
12. Identify additional customer needs through interaction and send follow-up to Treasury Management Sales.
13. Performs and documents User Acceptance Testing on TM products.
14. Aids in the development, implementation, maintenance and enforcement of procedures.
Bona Fide Occupational Qualifications_____________________________
1. High school diploma or equivalent required. Three (3) years of experience in Treasury Management, Accounting or related field is preferred
2. Above average analytical ability.
3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
4. May be eligible for Telecommuting.
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