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Bank Lockbox Jobs in Ohio (NOW HIRING)

Commercial Service Representative l

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...

... banking, payments, or data-heavy application work • Experience with Lockbox, Remote Capture, or payments transmission systems • Experience working with offshore teams Company : Information ...

Commercial Services Rep I

Cincinnati, OH

$15.25 - $19.25/hr

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to ... Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and ...

... forecasting, bank account monitoring, and short-term funding requirements * Oversee the accurate processing and application of customer payments received through ACH, wire, lockbox, and check ...

New

Moderate knowledge of banking policies, procedures, government regulations, * Ability to perform ... OLDS, Lockbox, ACH, wires This is an evergreen posting. We continuously accept applications for ...

New

Ensure all treasury and cash management activities comply with bank policies and applicable federal ... Lockbox transmissions and image files, Remote Deposit Capture (RDC), and Merchant Services * 5+ ...

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site

$16.50 - $21/hr

... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... bank Payments batches are balanced to EPIC daily, utilizing the PB Payment Activities report ...

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... payments (lockbox & mail), adjustment and other transactions. The Medical Billing Specialist ... deposit to bank • Payments batches are balanced to EPIC daily, utilizing the PB Payment ...

Showing results 41-60

Bank Lockbox information

What is a bank lockbox?

A Bank Lockbox job involves processing and managing payments received through a secure mail collection service used by businesses to streamline receivables. Employees in this role open mailed payments, verify and record transaction details, and prepare deposits for the bank. Accuracy and attention to detail are essential to ensure efficient and secure handling of financial documents. This position is commonly found in banking institutions and payment processing centers.

What does a bank lockbox do?

A typical day in a Bank Lockbox role involves opening, sorting, and processing incoming mail payments, accurately entering payment data into banking systems, and verifying transaction details for clients. You may also be responsible for handling exceptions, flagging discrepancies, and ensuring compliance with strict timelines to meet customer service standards. While much of the work is independent, collaboration with team members and communication with other departments is common to resolve issues quickly. The environment is generally fast-paced and detail-oriented, ideal for those who enjoy routine, accuracy, and supporting the smooth operation of cash flow for businesses.

What are the key skills and qualifications needed to thrive in the bank lockbox position?

To excel in a Bank Lockbox position, strong attention to detail, data entry skills, and familiarity with basic accounting principles are essential, usually supported by a high school diploma or equivalent. Experience with lockbox processing software, check scanning equipment, and bank transaction systems is highly valued. Strong organizational skills, reliability, and the ability to work well both independently and as part of a team are important soft skills. These competencies ensure accurate, efficient processing of payments and transactions, which is critical to maintaining client satisfaction and financial accuracy.

What cities in Ohio are hiring for Bank Lockbox jobs? Cities in Ohio with the most Bank Lockbox job openings:
Infographic showing various Bank Lockbox job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 7% Temporary, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution.

TM Client Support Specialist II

First Commonwealth Financial

Powell, OH • Remote

Full-time

Re-posted 3 hours ago


First Commonwealth Bank rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

66th of 170 rated banks


Job description

Handles incoming service calls from Treasury Management clients, or potential Treasury Management clients, having questions regarding their current accounts and/or services.  Completes client follow up resulting from inbound calls such as account maintenance, research, and follow up on information requests. Makes outbound non-sales calls to support various Treasury Management initiatives. Implements Treasury Management Products, input pricing and customer training. 

Essential Job Responsibilities____________________________________

1. Performs the onboarding and maintenance of Treasury Management products and services, including:

a. Business Online Banking

b. TM Online

c. ACH Origination

d. Wires

e. Positive Pay

f. Lockbox

g. Cash Vault

h. Remote Deposit Capture

i. BAI

j. EDI

k. Sweeps

l. CDARS

2. Implements Account Analysis pricing as instructed by TMO and/or TM Service Specialist (TMSS)

3. Conducts client training for Treasury Management products and services

4. Assists with demos for potential TM clients

5. Handles incoming service calls from Treasury Management clients including but not limited to:

a. TM Platform access issues and inquiries

b. Troubleshooting

c. Password Resets

d. Existing deposit and loan account inquiries

e. Account inquiries 

6. Completes client follow-up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients.

7. Makes outbound client service and support calls.

8. Works with Treasury Management vendors to troubleshoot issues

9. Executes trades for Mutual Fund Sweep product

10. Tests and validates file formats and layouts to ensure system compatibility

11.Initiates and actively participates in client conversations to identify and appropriately address client needs. 

12. Identify additional customer needs through interaction and send follow-up to Treasury Management Sales. 

13. Performs and documents User Acceptance Testing on TM products.

14. Aids in the development, implementation, maintenance and enforcement of procedures.

Bona Fide Occupational Qualifications_____________________________

1. High school diploma or equivalent required. Three (3) years of experience in Treasury Management, Accounting or related field is preferred

2. Above average analytical ability.  

3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.

4. May be eligible for Telecommuting.


What First Commonwealth Bank employees say

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