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Bank Customer Support Jobs (NOW HIRING)

Professional Search Group - Orange County

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Banking Customer Support

San Bernardino, CA · Remote

$21 - $27/hr

Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Customer Support for an upcoming seasonal project starting in between May-July.

Professional Search Group - Orange County

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Banking Customer Support

San Francisco, CA · Remote

$21 - $27/hr

Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Customer Support for an upcoming seasonal project starting in between May-July.

Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE

$15.75 - $20.25/hr

Customer Support Representative The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The ...

First Northern Bank

Customer Support Specialist

Dixon, CA · On-site

$20 - $24/hr

What You'll Do The Customer Support Specialist works to identify solutions and support for all Bank customers regarding all Bank products and services via phone, internet or other electronic means.

First Northern Bank

Customer Support Specialist

Dixon, CA · On-site

$20 - $24/hr

What You'll Do The Customer Support Specialist works to identify solutions and support for all Bank customers regarding all Bank products and services via phone, internet or other electronic means.

Nicolet National Bank

Customer Support Associate

Howard, WI

$17 - $23.25/hr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... The Customer Support Associate is primarily responsible for providing service on wide range of ...

Nicolet National Bank

Customer Support Associate

Howard, WI · On-site

$17 - $23.25/hr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... The Customer Support Associate is primarily responsible for providing service on wide range of ...

Nicolet National Bank

Customer Support Associate

Howard, WI · On-site

$17 - $23.25/hr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... The Customer Support Associate is primarily responsible for providing service on wide range of ...

Nicolet National Bank

Customer Support Associate

Howard, WI

$17 - $23.25/hr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... The Customer Support Associate is primarily responsible for providing service on wide range of ...

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All JobsBank Customer Support Jobs

Bank Customer Support information

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How much do bank customer support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bank customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Bank Customer Support jobs? Cities with the most Bank Customer Support job openings:
What states have the most Bank Customer Support jobs? States with the most job openings for Bank Customer Support jobs include:
Infographic showing various Bank Customer Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Banking Customer Support

Banking Customer Support

Professional Search Group - Orange County

San Bernardino, CA • Remote

$21 - $27/hr

Temporary

Medical

Posted 5 days ago

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Job description

Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Customer Support for an upcoming seasonal project starting in between May-July. This is a Contract role with potential for extension based on performance and business needs. We are looking for an energetic, tech-savvy professional who enjoys helping customers, learning new systems, and solving problems creatively.


This position is a temporary role, fully remote, and candidates must reside in California.


About the Client

Our client supports financial institutions nationwide, helping them improve performance and enhance customer experience through top-tier service and managed solutions. Their culture emphasizes empowerment, teamwork, and accountability—creating an environment where employees thrive and deliver exceptional results.


Banking Customer Support Responsibilities

  • Become an expert in assigned software and hardware platforms
  • Train customers on new systems, tools, and application features
  • Provide live demos and guide users through navigation and functionality
  • Troubleshoot incoming calls, chats, and emails from customers
  • Replicate technical issues to identify root causes and solutions
  • Assist with testing of systems, networks, and hardware when needed
  • Install or support updates to software and hardware
  • Maintain accurate documentation of customer interactions and resolutions
  • Support internal teams through knowledge sharing and peer training
  • Participate in team meetings and complete assigned training
  • Collaborate with management to improve workflows and efficiencies
  • Maintain a professional, supportive, and customer-focused approach at all times


Banking Customer Support Qualifications

  • Live in California
  • Available for a temporary position
  • Proficiency with Windows and Microsoft Office (Mac experience is a plus)
  • Comfort working with software, hardware, and system updates
  • Excellent Customer Service experience required
  • Excellent written and verbal communication skills
  • Strong attention to detail and ability to work independently
  • Patience, empathy, and the ability to explain technical concepts simply
  • Solid time-management and problem-solving abilities
  • Positive, proactive, “go-getter” attitude
  • Team-oriented mindset


Preferred Qualifications

  • 3–5 years of experience in technical support or training
  • Background in financial or banking environments
  • Strong active-listening skills
  • Leadership or mentoring experience


Apply with Professional Search Group OC today!