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Bank Customer Support Jobs (NOW HIRING)

Border Bank

Customer Support Specialist

Thief River Falls, MN · On-site

$17.50 - $23.50/hr

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo ...

Border Bank

Customer Support Specialist

Fargo, ND · On-site

$17.75 - $23.75/hr

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18.50 - $25/hr

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo ...

Unity Bank

Customer Support Specialist

Clinton, NJ · On-site

$22.84 - $32.69/hr

Receive and respond to inbound customer calls through the bank's 800-number and provide professional, courteous, and accurate first-level support through the Customer Service Center / Helpdesk ...

Unity Bank

Customer Support Specialist

Clinton, NJ · On-site

$18.75 - $25.25/hr

Receive and respond to inbound customer calls through the bank's 800-number and provide professional, courteous, and accurate first-level support through the Customer Service Center / Helpdesk ...

Unity Bank

Customer Support Specialist

Clinton, NJ · On-site

$22.84 - $32.69/hr

Assist customers with consumer online banking and mobile banking questions, access issues, navigation support, password resets, enrollment assistance, and general troubleshooting.Respond to debit ...

Journey Bank

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support RepresentativeJourney Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Journey Bank

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Journey Bank

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Journey Bank

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

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How much do bank customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for bank customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Is bank customer support a stressful job?

Bank customer support can be stressful due to handling customer complaints, inquiries, and sometimes difficult interactions. The role requires strong communication skills, patience, and the ability to manage high call volumes or complex issues, which can contribute to job stress. However, stress levels vary depending on the work environment and individual resilience.

What cities are hiring for Bank Customer Support jobs?

Cities with the most Bank Customer Support job openings:

What states have the most Bank Customer Support jobs?

States with the most job openings for Bank Customer Support jobs include:

What are popular job titles related to Bank Customer Support jobs?

For Bank Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Bank Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Specialist

Thief River Falls, MN • On-site

Border Bank
Commercial Banking • 51 - 200 employees
Learn more about Border Bankexternal

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette, Clearbrook, Coon Rapids, Greenbush, International Falls, Middle River, Roseau, or Thief River Falls, Minnesota.
The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive customer experience.

Customer Support Specialist Key Responsibilities

  • Provide exceptional service to internal and external customers in an accurate, courteous, and customer-focused manner.
  • Respond to customer inquiries through voice, email, and other communication channels as needed.
  • Listen actively, ask thoughtful questions, and communicate clearly and professionally.
  • Maintain knowledge of Border Bank products, services, procedures, and general information to assist customers effectively.
  • Work to resolve customer requests or concerns at the first point of contact whenever possible.
  • Take ownership of customer interactions and follow through to a positive resolution.
  • Use sound judgment, problem-solving skills, and available resources to address customer needs.
  • Protect the security and confidentiality of bank, customer, and employee information by following established verification standards.
  • Navigate multiple systems, screens, and tools while assisting customers.
  • Demonstrate flexibility with scheduling, including possible evenings and weekends.
  • Represent Border Bank positively in customer, employee, and community interactions.
  • Support other bank activities as needed as part of the broader team.

Customer Support Specialist Qualifications

  • High school diploma or equivalent required.
  • Previous customer service and/or banking experience preferred.
  • Strong written and verbal communication skills.
  • Ability to remain composed and adaptable in a fast-paced, customer-focused environment.
  • Excellent attention to detail and accuracy.
  • Strong problem-solving and time management skills.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Comfortable using multiple computer systems and tools.

Schedule

  • Shifts are scheduled Monday through Friday between 8:00am and 6:00pm, with rotating Saturday shifts from 8:00am to noon. Saturday shifts are paid at double time!

Border Bank Employee Benefits

Border Bank offers a comprehensive benefits package designed to support your health, financial well-being, and work life balance:

  • Paid Time Off & Paid Holidays
  • Health, Dental & Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k) with Employer Match
  • BankPaid Life Insurance & LongTerm Disability
  • Supplemental insurance options (Accidental Injury, Heart & Stroke, Cancer, Intensive Care, Hospital Indemnity, Critical Illness, Life, and Short Term Disability Insurance)
  • Employee Assistance Programs (EAP)
  • Wellness Dollars
  • Education Assistance
This role is ideal for someone who enjoys helping others, communicates clearly, and takes pride in providing accurate, courteous, and timely service to both internal and external customers. Take the next step in your career with Border Bank - apply today.

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