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Bank Customer Experience Associate Jobs (NOW HIRING)

Ingersoll Rand

Customer Experience Associate

Ozark, MO · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: BH-4809-2 SF Job Req ID: Customer Experience Associate Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration ...

Ramp

Customer Experience Associate

New York, NY · On-site +1

$60K - $70K/yr

You will learn a complex product deeply enough to troubleshoot across payments, bank linking ... AI-Powered Customer Experience at Ramp - Ben Levick, Head of CX / Ramp AI What to know before you ...

Ingersoll Rand

Customer Experience Associate

Nixa, MO · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: BH-4809-1 SF Job Req ID: Customer Experience Associate Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration ...

RAMP

Customer Experience Associate

$17 - $22.50/hr

You will learn a complex product deeply enough to troubleshoot across payments, bank linking ... AI-Powered Customer Experience at Ramp - Ben Levick, Head of CX / Ramp AI What to know before you ...

Triwill Group

Customer Experience Associate

Manhattan, NY · On-site

$18.25 - $24.25/hr

You can hold a technical conversation about how systems connect (APIs, bank integrations ... AI-Powered Customer Experience at Ramp -- Ben Levick, Head of CX / Ramp AI WHAT TO KNOW BEFORE YOU ...

The Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

Ingersoll Rand

Customer Experience Associate

Quincy, IL · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: 4809 SF Job Req ID: 19693 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard ...

Microbiologics

Customer Experience Associate

Saint Cloud, MN · On-site

$16.25 - $21.75/hr

Description Customer Experience Associate - St. Cloud, MN About the Opportunity At Microbiologics , we're on a mission to make the world a safer, healthier place through science - and we're looking ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

Customer Experience Associate GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide ...

AAFES

Customer Experience Associate

Fort Irwin, CA · On-site

$16.50 - $22/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Fort Irwin Exchange Recruiting Office at (760)386-1500 ...

Home Chef

Customer Experience Associate

$17 - $22.50/hr

Customer Experience Associate Remote Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more ...

Kith

Customer Experience Associate

Los Angeles, CA · On-site

$20.50 - $21/hr

Customer Experience Associate Location: West Hollywood store Status: Part-Time Compensation: $20.50 - $21.00/hr + Commission* Position Summary: The Kith Customer Experience Associate operates as the ...

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Bank Customer Experience Associate information

See salary details

$8

$17

$27

How much do bank customer experience associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bank customer experience associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bank Customer Experience Associate vs Bank Teller?

AspectBank Customer Experience AssociateBank Teller
Primary RoleAssist customers with inquiries, provide product information, and enhance customer experienceHandle cash transactions, deposits, withdrawals, and basic account services
Required SkillsCustomer service, communication, product knowledgeCash handling, basic math, attention to detail
Work EnvironmentCustomer service desk, branch floorBank branch counter
CertificationsTypically none required, but customer service certifications helpfulCash handling certification may be preferred

The main difference between a Bank Customer Experience Associate and a Bank Teller lies in their focus. The Associate emphasizes customer service and experience, assisting with inquiries and promoting banking products, while the Teller primarily handles cash transactions. Both roles require strong communication skills, but Tellers often need cash handling certifications. Understanding these distinctions helps job seekers identify the right position based on their skills and career goals.

Is bank customer experience a stressful job?

Bank Customer Experience Associates often face stressful situations due to handling customer complaints, inquiries, and financial transactions. The role requires strong communication skills, patience, and the ability to manage multiple tasks in a fast-paced environment, which can contribute to job stress levels.

What does a bank customer experience associate do at a bank?

A bank customer experience associate assists customers with their banking needs, such as opening accounts, processing transactions, and resolving issues. They provide excellent service, often using banking software and adhering to security protocols, to ensure customer satisfaction and loyalty.

What cities are hiring for Bank Customer Experience Associate jobs?

Cities with the most Bank Customer Experience Associate job openings:

What are popular job titles related to Bank Customer Experience Associate jobs?

For Bank Customer Experience Associate jobs, the most frequently searched job titles are:

Customer Experience Associate

Fargo, ND • On-site

First International Bank & Trust
Commercial Banking • 501 - 1,000 employees
Learn more about First International Bank & Trustexternal

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

First International Bank & Trust rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Customer Experience Associate

First International Bank & Trust is seeking a Customer Experience Associate to join our Customer Care Center team. This role is ideal for someone with strong customer service skills who enjoys helping people, solving problems, and learning new technology.

As a Customer Experience Associate, you'll be one of the first points of contact for customers, assisting with account questions, digital banking support, debit and credit card inquiries, and connecting customers with the right banking solutions. If you're looking for an opportunity to build a foundation for a long-term banking career, we'd love to hear from you.

This is an on-site position and is not eligible for remote work.

Key Responsibilities

  • Deliver exceptional customer service through phone, chat, email, video, and text interactions.
  • Assist customers with account inquiries and banking-related requests.
  • Support customers with online and mobile banking navigation and troubleshooting.
  • Answer questions related to debit and credit cards.
  • Verify customer identities and help protect customers and the bank from fraud attempts.
  • Educate customers on available banking products, services, and digital banking tools.
  • Research issues, resolve concerns, and follow up on requests within established service standards.
  • Handle challenging customer situations with professionalism, patience, and a solution-focused approach.
  • Utilize multiple systems and applications to efficiently serve customer needs.
  • Stay current on products, services, policies, and procedures through ongoing training.

Qualifications

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and navigate multiple computer applications simultaneously.
  • Strong attention to detail and problem-solving skills.
  • Ability to adapt in a fast-paced, customer-focused environment.
  • Demonstrated commitment to providing outstanding customer service.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

  • Health, Dental & Vision
  • 401K Retirement Plan with Employer Match
  • Paid Parental Leave
  • Life and Disability Insurance
  • Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer

What First International Bank & Trust employees say

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Hours and flexibility

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