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Customer Service Associate Bank Jobs (NOW HIRING)

Five Star Bank

Bank Teller

Waterloo, NY · On-site

$16.50 - $21.50/hr

Identify service needs and refer customers to Sales & Service Associates or Relationship Bankers for complex solutions. * Support Branch Operations: Assist with operational duties including vault ...

Chesapeake Bank

Customer Service Associate

Mathews, VA · On-site

$35K - $52K/yr

Chesapeake Bank- Join Our Team as a Customer Service Associate! Salary Range: $35,300 - $52,000 Are you a people person with a passion for helping others? Do you thrive in environments where your ...

TIB, N.A.

Customer Service Associate

Farmers Branch, TX · On-site

$14 - $19.25/hr

Customer Service Associate Ranking #9 in the American Banker's 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care ...

Addison Group

Customer Service Associate

Oklahoma City, OK · On-site

$17.50 - $18.50/hr

Customer Service Associate Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50-$18 ... Previous customer service, call center, banking, mortgage, collections, or financial services ...

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How much do customer service associate bank jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service associate bank in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Service Associate Bank job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Bank Teller

Waterloo, NY • On-site

Five Star Bank
See more jobs at Five Star Bankexternal

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Greet customers and assist with routine banking transactions such as deposits, withdrawals, and payments.

  • Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments.

  • Educate customers on self-service tools including mobile banking, ATMs, and online banking.

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Join the Five Star Bank Team as a Service Associate (Bank Teller)

At Five Star Bank, we believe in more than just banking — we believe in building lasting relationships and making a positive impact in the communities we serve. As a Service Associate, you’ll be the welcoming face of our branch, providing exceptional service while embodying our HEART values. This role offers a clear path for career growth and professional development, helping you build a rewarding future with Five Star Bank.

 

What You’ll Do


  • Deliver Exceptional Service: Greet customers warmly and assist with routine banking transactions such as deposits, withdrawals, and payments with accuracy and care.
  • Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments.
  • Promote Digital Banking: Educate customers on self-service tools including mobile banking, ATMs, and online banking, empowering them to manage their finances with ease.
  • Connect Customers to Solutions: Identify service needs and refer customers to Sales & Service Associates or Relationship Bankers for complex solutions.
  • Support Branch Operations: Assist with operational duties including vault balancing, ATM servicing, night drop, and ensuring branch readiness.
  • Professional Communication: Answer incoming calls and greet walk-ins professionally and efficiently.
  • Maintain Compliance: Adhere to all regulatory, security, and audit standards.
  • Stay Informed: Participate in branch meetings and maintain working knowledge of current promotions and bank services.


What We’re Looking For


  • High School Diploma or GED required.
  • At least 1 year of customer service or cash handling experience.
  • Exceptional attention to detail, time management, and communication skills.
  • Comfortable navigating digital platforms and multitasking in a fast-paced environment.
  • A collaborative team player who’s eager to learn, puts customers first and enjoys creating positive experiences.


Physical Requirements


  • Ability to stand for prolonged periods.
  • Ability to lift between 1-10 lbs regularly, occasionally up to 30 lbs.
  • Ability to travel between office locations as needed.
  • Extensive computer and phone usage.
  • Ability to perform repetitive motions.

Schedule


  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.

Why Five Star Bank


  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Sales & Service Associate and Relationship Banker.
  • Stability: Being in business for over 200 years. 
  • Comprehensive Benefits:
    • 17 Days of PTO and 11 Company-Paid Holidays
    • Medical, Dental, and Vision Insurance
    • Health Savings and Flexible Spending Accounts
    • Retirement Savings Accounts including Pension and 401(k) Plans 
    • Company-Paid Life Insurance and Disability Coverage
    • Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)
    • Tuition Reimbursement and Employee Referral Program
    • Wellness Reimbursement and Star Volunteer Program
    • Employee Banking Perks

Ready to make a difference? Apply today and be part of a team that values service, community, and growth.


The expected rate of pay for this position is shown above.   Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained.   Market and organizational factors are also considered.  In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.



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