ZipRecruiter

Log In

1

Bank Customer Advice Jobs (NOW HIRING)

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

San Antonio, TX · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

USAA

Customer Service - Bank Sales & Service

San Antonio, TX · On-site +1

$43K - $44K/yr

... advice. We seek to be the #1 choice for the military community and their families. Embrace a ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

TD Bank

Retail Banker I (40) Gateway

Columbia, SC · On-site

$22.50 - $29/hr

Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative ...

TD Bank

Retail Banker I - Clinton Hill

Manhattan, NY · On-site

Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative ...

TD Bank

NY · On-site

Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative ...

TD Bank

Retail Banker I - Hammonton

Hammonton, NJ · On-site

Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative ...

TD Bank Group

$27.75 - $41.50/hr

Understands and supports the Bank's Customer Service Strategy. Delivers client end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsBank JobsBanker JobsBank Customer Advice Jobs

Bank Customer Advice information

See salary details

$9

$18

$26

How much do bank customer advice jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for bank customer advice in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Bank Customer Advice jobs?

Cities with the most Bank Customer Advice job openings:

What are popular job titles related to Bank Customer Advice jobs?

For Bank Customer Advice jobs, the most frequently searched job titles are:

Customer Service - Bank Sales & Service

Phoenix, AZ • On-site

USAA
Finance and Insurance • 10K+ employees
Learn more about USAAexternal

$43K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

54th of 176 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.
What you'll do:
  • Handle inbound member calls in a fast-paced contact center environment
  • Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products
  • Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
  • Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
  • Advise and educate members on available USAA digital tools and resources to improve the user experience
  • Provide outstanding member service by demonstrating empathy, active listening, and professionalism
  • Apply strong time and call management skills in assisting members with banking needs
  • Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:
  • High School Diploma OR GED
  • Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
  • Ability to prioritize and multi-task while navigating through multiple business applications
  • Strong interpersonal and communication skills
  • Successful completion of a job-related assessment is required

What sets you apart:
  • 1+ year of experience in a needs-based sales or customer engagement environment within a bank or financial advisory setting, with a demonstrated track record of assessing customer needs, recommending appropriate solutions, and building trust
  • Proven success in a high-volume, fast-paced contact center environment
  • 6+ months of heavy phone-based interaction (60%+), with strong communication, de-escalation, and confidence handling complex customer situations
  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00- $44,680.00
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What USAA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply