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Bank Assistant Jobs in Dallas, TX (NOW HIRING)

Point Bank

Universal Banker-Floater

Lewisville, TX

$16.50 - $20.75/hr

Contribute to the bank?s growth by the effective sale of bank services to new and existing ... Provide prompt, efficient, and friendly service to customers. Assist customers with their banking ...

Point Bank

Universal Banker-Floater

Corinth, TX · On-site

$17 - $21/hr

Contribute to the bank's growth by the effective sale of bank services to new and existing ... Provide prompt, efficient, and friendly service to customers. Assist customers with their banking ...

Simmons Bank

Relationship Banker II

Mansfield, TX · On-site

$16.50 - $21.75/hr

They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are ...

Simmons Bank

Relationship Banker II

Frisco, TX · On-site

$17.25 - $22.75/hr

They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are ...

Simmons Bank

Relationship Banker II

Burleson, TX · On-site

$16.25 - $21.25/hr

They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are ...

Simmons Bank

Relationship Banker I

Fort Worth, TX · On-site

$17.75 - $23.25/hr

They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are ...

Origin Bank

Private Banking Banker III

Dallas, TX

$16.75 - $21/hr

At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping ... Supervisory Responsibilities May supervise employees of the Lending Staff such as Loan Assistants.

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Bank Assistant information

What is a bank assistant?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

How much do bank assistants make?

Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is the lowest position in a bank?

The lowest position in a bank is typically a teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may serve as a starting point for career advancement within the bank.

What are the most commonly searched types of Bank jobs in Dallas, TX?

The most popular types of Bank jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Bank Assistant jobs?

Cities near Dallas, TX with the most Bank Assistant job openings:

Bank Assistant jobs near you
Infographic showing various Bank Assistant job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

RETAIL BANKING ASST

Pinnacle Bank/Bank of Colorado

Joshua, TX • On-site

Full-time

Re-posted 22 days ago

Job description

Description
GENERAL SUMMARY:
Provides quality service by assisting customers accurately and efficiently and develops long term customer relationships.  May oversees the receiving and paying of money to bank customers and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained.  
Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions.  May performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.   May take consumer loan applications and pay assist with the processing of the loan.
 
RESPONSIBILITIES AND DUTIES:
  1. Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties. Prepares holds on deposits.  Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
  2. Performs operational duties as required, which may include vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.  
  3. May be responsible for opening and closing individual and commercial deposit accounts.  Must obtain appropriate BSA information and business documents for account opening.  Prepares all paperwork and assists the customer in signing the documents.  May be responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products
  4. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
  5. May performs various customer service duties:
    • Answering phone calls and assisting walk-in customers
    • Initiating customer research
    • Processing check orders
    • Closing accounts
    • Processing customer account printouts
    • Sorting daily mail
    • Assisting with NSF, Non-post, and collections
    • Assisting customer with Safe Deposit Boxes
    • Deposit verification for credit purposes
  6. May take consumer loan applications. 
  7.  May assist with teller line scheduling and support. 
  8. Performs other related duties as assigned by management. 
  9. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends.) 
 
KNOWLEDGE, SKILL, AND ABILITIES:
  • Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.  Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
  • Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
  • Skill in communicating with clients and co-workers in courteous and professional manner.  
  • Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
  • Skills in effectively listening to customers and making appropriate referrals.
  • Ability to maintain a high level of confidentiality.
  • Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.
  • Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers' needs is being met.
  • Ability to demonstrate accuracy and efficiency in a fast-paced environment.
  • Ability to function as a team player.
  • Ability to perform any other duties/projects as assigned by management.
 
EDUCATION AND EXPERIENCE:
  • High school graduate or equivalent.  
  • A minimum of 24 months of prior banking experience is generally expected.
  • Cash handling and customer contact experience preferred.
 
 PHYSICAL REQUIREMENTS:

Seeing:   75-100%  
Must be able to greet customers, read documents, use computer
 
Hearing:  75-100%:
Must be able to communicate with customers and co-workers
 
Standing/Walking:  75-100%
Must be able to visit customer
                                                                        
Climbing/Stooping/Kneeling:  50-74%
 
Lifting/Pulling/Pushing:  25-49%
Must be able to lift bags of coin
 
Fingering/ Grasping/Feeling:  75-100%
Must be able to use computer, write
 
 
PHYSICAL DIMENSIONS:
Medium Work:  Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  
 
NOTE:  The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.

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