ESSENTIAL FUNCTIONS This position performs the following duties, including but not limited to: * Assist in the development, implementation, and enhancement of the Bank's Enterprise Risk Management ...
ESSENTIAL FUNCTIONS This position performs the following duties, including but not limited to: * Assist in the development, implementation, and enhancement of the Bank's Enterprise Risk Management ...
MCB Customer Service Representative 1
Johnson City, TN · On-site
$15.25 - $21/hr
Job Title GENERAL DESCRIPTION OF POSITION Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and ...
MCB Customer Service Representative 1
Johnson City, TN · On-site
$15.25 - $21/hr
Job Title GENERAL DESCRIPTION OF POSITION Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
Relationship Banker
Franklin, TN · On-site
$18.25 - $24/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Franklin, TN · On-site
$18.25 - $24/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
Relationship Banker
Lebanon, TN · On-site
$15 - $19.50/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Lebanon, TN · On-site
$15 - $19.50/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Lebanon, TN · On-site
$15 - $19.50/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Lebanon, TN · On-site
$15 - $19.50/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Franklin, TN · On-site
$18.25 - $24/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Relationship Banker
Franklin, TN · On-site
$18.25 - $24/hr
... with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales ...
Bank Assistant information
What does a bank assistant do?
A bank assistant supports banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and using banking software, requiring good communication skills and attention to detail.
What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?
To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.
What is a bank assistant?
Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.
What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?
Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.
What is the difference between Bank Assistant vs Bank Teller?
| Aspect | Bank Assistant | Bank Teller |
|---|---|---|
| Primary Role | Supports banking operations, handles customer inquiries, assists with account management | Processes transactions, deposits, withdrawals, and cash handling |
| Required Skills | Customer service, basic banking knowledge, communication skills | Cash handling, accuracy, customer service |
| Certifications | Often no formal certification required; some banks prefer basic banking courses | Likewise, minimal formal certification; on-the-job training common |
| Work Environment | Bank branches, customer service desks | Bank counters, teller stations |
Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.
How much do bank assistants make?
Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.
What is the lowest position at a bank?
The lowest position at a bank is typically a teller or bank clerk, responsible for handling customer transactions and basic banking services. These roles often require minimal experience and serve as entry-level positions within the bank's hierarchy.
What are the most commonly searched types of Bank jobs in Tennessee? The most popular types of Bank jobs in Tennessee are:
$88K/yr
Full-time
Posted 12 days ago
Job description
JOB SUMMARY AND OBJECTIVE
The Enterprise Risk Management (ERM) Specialist / ERM Program Coordinator supports the Chief Risk Officer in the development, implementation, and ongoing administration of the Bank's Enterprise Risk Management Program. This position serves as a key member of the Bank's second line of defense and is responsible for coordinating enterprise-wide risk management activities, facilitating risk assessments, maintaining risk reporting, monitoring corrective action plans, and promoting a strong risk culture throughout the organization.
In addition to ERM responsibilities, this position provides support to the Compliance and Risk Management functions through special project assignments, including Fair Lending analyses, Community Reinvestment Act (CRA) assessments, Quality Control (QC) reviews, regulatory monitoring, policy administration, and examination preparation.
ESSENTIAL FUNCTIONS
This position performs the following duties, including but not limited to:
REGULATORY COMPLIANCE AND SPECIAL PROJECTS
Fair Lending Support
Community Reinvestment Act (CRA) Support
Quality Control Reviews
Other Compliance Support
RISK GOVERANCE AND REPORTING
MINIMUM REQUIREMENTS
Wellworth Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please contact the bank's Human Resources Director should you have questions about this policy or these job duties.
The Enterprise Risk Management (ERM) Specialist / ERM Program Coordinator supports the Chief Risk Officer in the development, implementation, and ongoing administration of the Bank's Enterprise Risk Management Program. This position serves as a key member of the Bank's second line of defense and is responsible for coordinating enterprise-wide risk management activities, facilitating risk assessments, maintaining risk reporting, monitoring corrective action plans, and promoting a strong risk culture throughout the organization.
In addition to ERM responsibilities, this position provides support to the Compliance and Risk Management functions through special project assignments, including Fair Lending analyses, Community Reinvestment Act (CRA) assessments, Quality Control (QC) reviews, regulatory monitoring, policy administration, and examination preparation.
ESSENTIAL FUNCTIONS
This position performs the following duties, including but not limited to:
- Assist in the development, implementation, and enhancement of the Bank's Enterprise Risk Management Program.
- Maintain the enterprise risk inventory and risk/control documentation.
- Coordinate and facilitate Risk and Control Self-Assessments (RCSAs) across all business units.
- Assist management in identifying, assessing, measuring, monitoring, and mitigating strategic, operational, credit, compliance, liquidity, reputation, and emerging risks.
- Monitor adherence to the Bank's Risk Appetite Statement and established risk limits.
- Develop and maintain Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and risk dashboards.
- Prepare risk analysis, trend reports, and executive-level risk summaries.
- Coordinate issue management activities with the Audit Liaison and monitor remediation of audit, examination, and compliance findings.
- Assist with enterprise-wide risk reporting for management committees, Audit Committee, and Board of Directors.
- Maintain ERM program documentation, policies, procedures, and committee records.
- Support implementation of risk governance frameworks and risk management best practices.
REGULATORY COMPLIANCE AND SPECIAL PROJECTS
Fair Lending Support
- Assist in conducting Fair Lending analyses and exception monitoring.
- Compile and validate lending data used for Fair Lending reviews.
- Assist with comparative file reviews and trend analysis.
- Prepare supporting reports, dashboards, heat maps, and management summaries.
- Monitor corrective action plans resulting from Fair Lending reviews.
Community Reinvestment Act (CRA) Support
- Support preparation of CRA Performance Context and self-assessment reports.
- Assist with geographic and demographic lending analyses.
- Monitor CRA-qualified loans, investments, and service activity.
- Support CRA examination preparation and documentation.
Quality Control Reviews
- Perform quality control reviews of loan files, deposit accounts, and operational processes.
- Document findings, exceptions, and recommendations.
- Track remediation efforts and perform validation testing.
- Assist with monitoring compliance with internal policies and regulatory requirements.
Other Compliance Support
- Support regulatory change management processes.
- Assist with examination and audit requests.
- Conduct targeted compliance testing projects as assigned.
- Participate in special projects involving new products, services, third-party risk, and operational initiatives.
RISK GOVERANCE AND REPORTING
- Prepare materials for Management Risk Committee, Audit Committee, and Board meetings.
- Assist with development of enterprise risk scorecards and dashboards.
- Monitor key regulatory, operational, and strategic risk indicators.
- Coordinate annual risk assessments and periodic updates.
- Support implementation and maintenance of action tracking systems.
- Promote a strong culture of risk awareness and accountability throughout the Bank.
- Assist with development and delivery of risk management and compliance training.
- Communicate ERM concepts and methodologies to management and business units.
- Participate in enterprise-wide risk awareness initiatives.
MINIMUM REQUIREMENTS
- Bachelor's degree in Business, Finance, Accounting, Risk Management, Economics, Banking, or related field.
- Minimum of five to eight (5 -8) years of experience in banking, risk management, compliance, audit, credit administration.
- Experience in Enterprise Risk Management, Compliance, Internal Audit, Fair Lending, CRA, or Quality Control.
- Experience preparing board and executive-level reports.
- Knowledge of the Three Lines of Defense model.
- Strong analytical and problem-solving abilities.
- Ability to analyze large datasets and identify trends and emerging risks.
- Excellent written, verbal, and presentation skills.
- Ability to prepare reports suitable for executive management, boards of directors, auditors, and regulators.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, and reporting tools.
- Experience with data visualization and dashboard development preferred.
Wellworth Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please contact the bank's Human Resources Director should you have questions about this policy or these job duties.