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Baggage Service Jobs (NOW HIRING)

Unifi

Prospect Baggage Service Agent - AUS

Austin, TX

$15.25 - $18.75/hr

General information Job Title Prospect Baggage Service Agent - AUS Date Tuesday, June 16, 2026 Entity Prospect International Airport Services State Texas City Austin Base Pay Rate: $ 16.00 Full/Part ...

Unifi

General information Job Title Prospect Baggage Service Agent- CLT Date Thursday, June 18, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 16 ...

Unifi

Airport Baggage Service Agent -Part Time

Kahului, HI · On-site

$15 - $19/hr

General information Job Title Airport Baggage Service Agent -Part Time Date Thursday, June 11, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Full/Part Time Part Time Exempt or Non-Exempt ...

Unifi

Airport Baggage Service Agent -Part Time

Kahului, HI · On-site

$17 - $21.25/hr

General information Job Title Airport Baggage Service Agent -Part Time Date Thursday, June 11, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Full/Part Time Full Time Exempt or Non-Exempt ...

Menzies Aviation

Baggage Runner

Atlanta, GA · On-site

$13/hr

Coordinate with airline staff, baggage service offices, ramp teams, and airport personnel regarding baggage movement and delivery priorities * Load, unload, move, and organize baggage carts ...

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Baggage Service information

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How much do baggage service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for baggage service in the United States is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are Baggage Service jobs?

Baggage Service jobs typically involve assisting airline passengers with issues related to their checked luggage, such as lost, delayed, or damaged bags. Employees in this role work at airport baggage service offices, helping track and recover lost luggage, processing claims, and providing customer service. They often use specialized tracking systems and coordinate with other airport and airline staff to resolve baggage issues efficiently. Good communication and problem-solving skills are essential for this customer-facing position.

What are the key skills and qualifications needed to thrive as a Baggage Service Agent, and why are they important?

To thrive as a Baggage Service Agent, you need attention to detail, problem-solving abilities, and experience in customer service, often supported by a high school diploma. Familiarity with airline baggage tracking systems, lost luggage databases, and basic office software is typically required. Strong communication, patience, and conflict resolution skills help agents handle distressed passengers and resolve issues efficiently. These abilities are crucial to ensuring smooth baggage operations, maintaining customer satisfaction, and upholding airline reputation.

What is the difference between Baggage Service vs Baggage Handler?

AspectBaggage ServiceBaggage Handler
Required CredentialsCustomer service skills, sometimes a high school diplomaPhysical fitness, sometimes certification for equipment operation
Work EnvironmentCustomer-facing, airport terminals, check-in countersAirports, cargo areas, aircraft tarmacs
Employer & Industry UsageAirlines, airport ground servicesAirlines, cargo companies, ground handling services
Common Search & Comparison IntentAssisting passengers with baggage, customer serviceLoading/unloading baggage from aircraft, physical handling

While both roles involve handling baggage, Baggage Service focuses on customer interaction and assisting passengers at check-in counters, whereas Baggage Handlers are responsible for physically loading and unloading baggage from aircraft. Understanding these differences helps travelers and job seekers identify the right role in the airport industry.

What are the typical challenges faced by Baggage Service agents, and how can new hires best prepare for them?

Baggage Service agents often encounter challenges such as managing high volumes of lost or delayed luggage, addressing frustrated or anxious passengers, and coordinating with various airport departments to resolve issues quickly. New hires can prepare by developing strong communication and problem-solving skills, familiarizing themselves with airline baggage policies, and learning to stay calm under pressure. Teamwork is vital, as agents frequently collaborate with ground crew, customer service, and security personnel to ensure a smooth passenger experience.
More about Baggage Service jobs
What cities are hiring for Baggage Service jobs? Cities with the most Baggage Service job openings:
What job categories do people searching Baggage Service jobs look for? The top searched job categories for Baggage Service jobs are:
Baggage Service jobs near you
Infographic showing various Baggage Service job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 24% Internship, 56% Full Time, 14% Part Time, and 5% Summer. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,410 per year, or $18.5 per hour.
Customer Service in Centralized Baggage Services Representative at ONT Airport - Starting Pay $20...

Customer Service in Centralized Baggage Services Representative at ONT Airport - Starting Pay $20...

Hallmark Aviation Services

Ontario, CA

$20/hr

Part-time

Re-posted 11 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

35th of 54 rated aviation services

Job description

 

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking a PART TIME BAGGAGE SERVICE REPRESENTATIVES to provide Exceptional service

to our WORLD CLASS International Airlines at ONT airport.

Job Duties 

  • Good Leadership abilities
  • Excellent focus on Customer Service and Client Satisfaction
  • Excellent Interpersonal Skills
  • Excellent and Effective Communication Skills, both verbal and written.
  • Good Listening Skills
  • Thorough Knowledge of Baggage Services and World Tracer
  • Thorough Knowledge of Airport Operations
  • Able to communicate effectively, both verbally and in writing
  • Pro-active, Forward thinking
  • Well Organized and Strong Planning Skills
  • Impeccable Appearance/ Business Presentation
  • Dependable and Reliable
  • Possess Strong Self Confidence
  • Team Player
  • Good standing in regard to both attendance and job performance
  • Able to solve complex problems within the baggage service operations
  • Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
  • Able to work independently
  • Able to work overtime or varied hours

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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