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Backup Lead Teller Jobs (NOW HIRING)

PNC Bank

Lead Teller

Ann Arbor, MI · On-site

$20 - $25.25/hr

As a Lead Teller within PNC's Retail Branch organization, you will be based in Ann Arbor, MI at the ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Saint Louis, MO · On-site

$19.25 - $24/hr

As a Lead Teller within PNC's Retail Branch organization, you will be based in St. Louis, MO at the ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

La Feria, TX · On-site

$19.75 - $24.75/hr

As a Lead Teller within PNC's La Feria Branch, you will be based in La Feria, TX. ** Bilingual ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Lockport, IL

$41K - $68K/yr

As a full time Lead Teller within PNC's Retail Branch organization, you will be based in Lockport ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Financial Services Group, Inc.

Lead Teller

Carrollton, TX · On-site

$18.50 - $23.25/hr

As a Lead Teller within PNC's Retail Branch Banking organization, you will be based in Carrollton ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Financial Services Group, Inc.

Lead Teller

Louisville, KY · On-site

$18.75 - $23.50/hr

As a Lead Teller within PNC's Retail Branch organization, you will be based in Louisville, KY at ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Columbus, OH · On-site

$37K - $62K/yr

As a Lead Teller within PNC's Retail Branch banking organization, Bexley Branch office, you will be ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Cocoa, FL

$18 - $22.50/hr

As a Lead Teller within PNC's Retail Bank Organization, you will be based in Cocoa, FL 32926 at the ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Financial Services Group, Inc.

Lead Teller

Akron, OH · On-site

$37K - $62K/yr

As a Lead Teller within PNC's Retail Branch organization, you will be based in Akron, OH at the ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Newport News, VA · On-site

$37K - $62K/yr

As a Lead Teller within PNC's Retail Branch organization, you will be based in Newport News, VA at ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Belle Vernon, PA · On-site

$17.75 - $22.25/hr

As a Lead Teller within PNC's Retail organization, you will be based in Belle Vernon, PA. PNC is an ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Saint Petersburg, FL · On-site

$19.50 - $24.25/hr

As a Lead Teller within PNC's Retail Branch organization, you will be based in St Petersburg, FL ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Houston, TX · On-site

$18.75 - $23.50/hr

As a Lead Teller within PNC's retail organization, you will be based in Houston, TX, at the River ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Bank

Lead Teller

Berkley, MI

$18.75 - $23.75/hr

As a Lead Teller within PNC's Retail Branch organization, you will be based in Berkley, MI. PNC is ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

PNC Financial Services Group, Inc.

Lead Teller

Cocoa, FL · On-site

$18 - $22.50/hr

As a Lead Teller within PNC's Retail Bank Organization, you will be based in Cocoa, FL 32926 at the ... account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational ...

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Showing results 21-40

All JobsBackup Lead Teller Jobs

Backup Lead Teller information

See salary details

$13

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$29

How much do backup lead teller jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for backup lead teller in the United States is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.76 per hour, depending on experience, location, and employer.

Can you move up from a backup lead teller position?

Yes, a backup lead teller can advance to higher roles such as lead teller, supervisor, or branch manager by gaining experience, developing leadership skills, and often obtaining relevant certifications. Career progression typically depends on performance, additional training, and the bank's internal promotion policies.

What is a backup lead teller?

Backup Lead Tellers are experienced bank employees who step in to fulfill the duties of a Lead Teller when the primary Lead Teller is unavailable. They are responsible for overseeing daily teller operations, providing guidance to other tellers, ensuring compliance with policies, and assisting with customer transactions. Backup Lead Tellers help maintain smooth branch operations by supporting both staff and management. This role often requires strong leadership, problem-solving skills, and a deep understanding of banking procedures.

What are the key skills and qualifications needed to thrive as a backup lead teller, and why are they important?

To thrive as a Backup Lead Teller, you need a solid understanding of banking procedures, cash handling, and customer service, often supported by previous teller experience or relevant training. Familiarity with bank transaction software, cash counting machines, and sometimes certifications in banking operations are typically required. Strong leadership, attention to detail, and effective communication are important soft skills for managing teams and assisting customers. These skills and qualities are crucial for maintaining accuracy, efficiency, and trust in daily banking operations, especially when stepping into leadership roles as needed.

How does a backup lead teller balance their own teller duties with supporting and supervising team members?

As a Backup Lead Teller, you’re expected to perform regular teller tasks such as processing transactions and assisting customers, but also step into a leadership role when the Lead Teller is unavailable. This means you'll be responsible for guiding less experienced tellers, resolving escalated customer issues, and ensuring compliance with bank procedures. Balancing these responsibilities requires strong organizational skills and the ability to shift quickly between individual work and team support. It's common to collaborate closely with branch management and other tellers to maintain smooth operations, especially during peak hours or staff shortages.

What is the difference between Backup Lead Teller vs Lead Teller?

AspectBackup Lead TellerLead Teller
CertificationsCash handling, customer service, and sometimes banking certificationsSame as Backup Lead Teller, often with additional leadership training
Work EnvironmentBank branches, often covering shifts or filling in for Lead TellersBank branches, supervising daily teller operations
ResponsibilitiesAssist Lead Teller, handle customer transactions, step in during absencesOversee teller team, ensure accuracy, handle complex transactions

The main difference between Backup Lead Teller and Lead Teller is that Backup Lead Tellers primarily support and fill in for Lead Tellers when needed, focusing on customer service and transaction handling. Lead Tellers have additional supervisory responsibilities, overseeing daily operations and guiding other tellers. Both roles require similar certifications and work in the same environment, but Lead Tellers hold more leadership duties.

More about Backup Lead Teller jobs
What job categories do people searching Backup Lead Teller jobs look for? The top searched job categories for Backup Lead Teller jobs are:
Backup Lead Teller jobs near you
Infographic showing various Backup Lead Teller job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $46,384 per year, or $22.3 per hour.

Lead Teller

PNC Bank

Ann Arbor, MI • On-site

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

93rd of 170 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Branch organization, you will be based in Ann Arbor, MI at the Huron Parkway branch.PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
  • Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
  • Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
  • Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • To learn more about this and other opportunities on our team.Watch this video.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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