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Background Verification Jobs in Ohio (NOW HIRING)

... Background Verification, Alcohol/Substance Abuse Testing History, MVR Reports, and Criminal Background History *Appliance Installation experience is preferred Physical Ability to lift 75-100 lbs Job ...

... Background Verification, Alcohol/Substance Abuse Testing History, MVR Reports, and Criminal Background History *Appliance Installation experience is preferred Physical Ability to lift 75-100 lbs Job ...

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Background Verification information

See Ohio salary details

$11

$19

$37

How much do background verification jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for background verification in Ohio is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.82 per hour, depending on experience, location, and employer.

What is a background verification?

A Background Verification job involves conducting checks on a candidate’s personal, educational, and professional history to ensure their records are accurate and trustworthy. This process may include verifying employment history, academic credentials, criminal records, and other relevant details. Background verification specialists work with employers, recruitment agencies, and background screening companies to mitigate risks and ensure compliance with company policies and legal regulations.

What does a background verification do?

In a Background Verification role, your daily tasks typically include researching candidate histories, contacting previous employers or educational institutions, and confirming the accuracy of applicants’ credentials. You’ll often coordinate with recruiters and hiring managers to clarify requirements or report findings, and must update records and maintain confidentiality throughout the process. The work is detail-oriented and requires juggling multiple cases at once, offering variety and the opportunity to develop strong investigative skills. This collaborative yet independent role is essential in helping organizations make informed hiring decisions.

What are the key skills and qualifications needed to thrive in a background verification position?

To thrive in Background Verification, you need strong attention to detail, familiarity with compliance regulations, and experience in data analysis or investigative work, often supported by a background in human resources or a related field. Proficiency with background screening platforms, database management systems, and sometimes certification in FCRA compliance are valuable assets. Excellent communication, discretion, and time management make candidates stand out in this sensitive position. These skills ensure background checks are accurate, confidential, and completed efficiently to support organizational hiring decisions.

How do you become a background verification specialist?

To become a background verification specialist, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in criminal justice, human resources, or related fields. Relevant skills include attention to detail, knowledge of verification processes, and familiarity with databases and screening tools; certifications like the Professional Background Screeners Certification can enhance prospects.

Which company is best for background verification?

There are several reputable companies that provide background verification services, including HireRight, Sterling, and First Advantage. These companies are widely used by employers for employment screening, criminal checks, and credential verification, often utilizing specialized software and compliance standards. The best choice depends on the specific needs of the employer or verification process.

What are the most commonly searched types of Background Verification jobs in Ohio?

The most popular types of Background Verification jobs in Ohio are:

What are popular job titles related to Background Verification jobs in Ohio?

For Background Verification jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Background Verification jobs in Ohio look for?

The top searched job categories for Background Verification jobs in Ohio are:

What cities in Ohio are hiring for Background Verification jobs?

Cities in Ohio with the most Background Verification job openings:

Infographic showing various Background Verification job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,928 per year, or $19.7 per hour.

Customer Service Representative - Expedited FBI Background Checks

National Background Check Inc

Westerville, OH • On-site

$15.50 - $21/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

National Background Check, Inc.

Position Summary  

The Customer Service/Channeling Representative team member will be responsible for Channeling (expedited FBI background checks) operations and customer service/support for National Background Check, Inc.  With a strong attention to detail, the Channeling Customer Service Representative will process applications, verify fingerprint submissions are complete and accurate and facilitate the expedited FBI background check on behalf of our customers.  Working in a fast-paced and collaborative environment, this role helps our customers receive the background check they need to review for purposes like adoption, traveling or studying abroad and more.    

Position Status: Exempt

Supervision Received:  Reports to the FBI Channeling Supervisor, National Background Check, Inc. 

Supervision Exercised:  None                                                              

Essential Functions, Duties and Responsibilities:

Customer Service/Communications/Sales

  • Answer phones promptly and professionally, and maintain a helpful demeanor with internal and external clients
  • Practice and reinforce superior customer service skills in customer interactions on the telephone and in person
  • Handle customers professionally and with a helpful demeanor
  • Respond to and accurately resolve customer issues and/or complaints
  • Contribute to the overall success of National Background Check, Inc by communicating effectively with management to ensure that company initiatives are followed
  • Handle all Key Account fingerprint card transactions communication.
  • Correspond as needed with management to communicate problems, clarify questions and issues

Processes

  • Processes FBI Channeling (Expedited background Checks) requests, and follow-up with customers as necessary
  • Learn Channeling guidelines and policiess
  • Keep channeling log up to date
  • Stay up to date on filing /paperwork/ phone calls in channeling area
  • Mail out channeling results in a timely fashion
  • Keep the channeling area neat and be aware of where all forms are
  • Secure all paperwork in channeling area
  • Retrieve calls from voicemail system daily.  Ensures that all calls are returned to customers
  • Manage customer payments

Teamwork

  • Positively promote all goals and objectives of management within the sales office and on mobile appointments
  • Continually seek to improve the sales experience with revised and improved processes
  • Maintain a positive attitude and work environment, so as to lead by example
  • Contribute to the overall success of the office by fostering a positive teamwork environment
  • Develop ideas and present at weekly staff meetings/share with management
  • Follow department policy as set by the Channeling Supervisor

Minimum Qualifications:

  • Must be self disciplined, have excellent communication skills and a strong work ethic
  • Must have strong attention to detail
  • Must be a self starter
  • Must be able to work in a fast-paced environment

Desired Experience:

  • Data entry experience preferred
  • Two or more years customer service and/or administrative experience preferred
  • Strong computer, telephone and communication skills

Education:

Associates Degree or higher accepted

Other Information:

This position is contingent upon acceptable results from the FBI Background check, fingerprint-based criminal background check, and pre-employment drug screen and verification of U.S. citizenship.