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Position Summary

The Inside Sales Representative generates new business through proactive outbound prospecting, customer engagement, and pipeline management, develops customer relationships, presents technology solutions, prepares proposals, and closes sales while delivering an exceptional customer experience aligned with AIS's mission of providing technology that works with service customers love. This position is based in North Las Vegas, Nevada, reports to the Sales Manager, and is classified as Exempt under the FLSA.

Purpose

This role supports AIS's purpose "To provide technology that works and revolutionizes Client's business with service they'll fall in love with".

Major Goals:

1. Drive and close new business growth that meets and/or exceeds monthly and quarterly sales targets.
2. Build and maintain a strong sales pipeline utilizing various methods including phone calls, emails, and video.
3. Ensure accurate sales operations and customer experience.

Toughest Parts of the Job:

1. Generating qualified leads through cold calls, emails, and video reach outs.
2. Persevering and following up on sales amid rejections.
3. Building trust, customer experience, and urgency over phone, email, or video without supplemental in-person meetings.

Essential Functions

1. Achieve or exceed assigned monthly and quarterly sales, gross profit, and activity objectives.
2. Build and maintain a qualified sales pipeline through outbound prospecting by telephone, email, video conferencing, referrals, networking, social media, and other approved methods, and through diligent customer follow-up.
3. Respond to inbound sales inquiries, qualify opportunities, and conduct discovery to identify business needs and recommend appropriate solutions.
4. Present AIS products and services through virtual demonstrations and presentations, prepare quotations and proposals within company guidelines, negotiate terms, and close sales opportunities.
5. Maintain accurate and timely CRM records, including customer information, communications, pipeline activity, opportunities, and sales forecasts.
6. Collaborate with Sales Operations, Service, Logistics, Finance, and other departments to ensure timely and accurate implementation of customer solutions and order fulfillment.
7. Build and sustain professional customer relationships before, during, and after the sale while safeguarding confidential customer and company information.
8. Spend time researching targeted accounts.
9. Comply with all company policies, procedures, and ethical standards and perform other duties as assigned to support business needs.

Work Environment and Physical Demands

1. Work is primarily performed in an office or remote office environment using a computer, telephone, and video conferencing tools.
2. The role requires remaining seated for extended periods while using a computer and telephone, frequent use of a keyboard, mouse, telephone, and video conferencing equipment, effective communication in person, by telephone, and through virtual meetings, occasional lifting and carrying of up to 20 pounds, and occasional travel for meetings, training, or customer events.
3. The essential functions of this role can be performed with or without reasonable accommodation.

Compensation and Commissions

The base salary pay range for this position is $42,000-$60,000 annually. Actual compensation will be based on job related factors permitted by law, including skills, experience, training, market conditions, and internal equity.

Commission

In addition to base salary, this position participates in the AIS Sales Commission Plan.

1. Uncapped commissions
2. Monthly earning opportunities
3. Top performers can earn up to $150,000+ annually, including base salary and commission.

Commission eligibility and payment are governed by the Company's written Sales Commission Plan

Background Checks and Job-Related Screening

Any offer of employment for this position may be conditioned on the successful completion of job-related background checks or other lawful screenings, consistent with applicable federal, Nevada, and local laws. Background information will be considered solely as permitted by law and is relevant to the requirements of the position. Where required, AIS will provide any legally mandated notices and obtain any necessary authorizations, and will conduct individualized assessments when applicable.

At-Will Employment

Employment with AIS is at will. This means either the employee or AIS may terminate the employment relationship at any time, with or without cause, and with or without advance notice. Nothing in this job description creates a contract of employment for any definite term.

Who We Are

AIS is a Premier IT Business Technology Company headquartered in North Las Vegas, Nevada, with additional branches throughout Southern California.

AIS's Core Values: We Adapt, Never Lose Our Integrity, Surpass Expectations, and We Are AIS-NOW. Our mission is to exceed our customers' expectations by providing industry-leading business technology solutions supported by exceptional service, supplies, and support. Our culture is built on integrity, teamwork, innovation, and a commitment to serving our customers, community, and one another.

We offer a competitive benefits package that includes medical, dental, vision, life insurance, a 401(k) savings plan with company match, paid time off, leadership development opportunities, employee recognition programs, incentive travel, and company-sponsored events.

AIS is an Equal Employment Opportunity employer committed to fostering a diverse, inclusive, and respectful workplace.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. AIS reserves the right to modify or assign additional duties and responsibilities as business needs change. Nothing in this job description alters the at-will employment relationship between the employee and AIS.

Required Qualifications

1. Minimum of two years of inside sales, business development, or related sales experience with demonstrated success achieving sales goals.
2. Excellent verbal, written, and interpersonal communication skills, with strong presentation and negotiation abilities.
3. Customer-focused mindset with proven relationship-building skills, strong organizational and time-management abilities, proficiency with CRM software and Microsoft Office applications, and the ability to work independently and collaboratively.

Preferred Qualifications

1. Business technology sales experience.