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How much do backcountry gearhead jobs pay per month?

As of Aug 22, 2026, the average monthly pay for backcountry gearhead in the United States is $2,891.42, according to ZipRecruiter salary data. Most workers in this role earn between $1,916.67 and $3,916.67 per month, depending on experience, location, and employer.

What is a backcountry gearhead?

A Backcountry Gearhead is a knowledgeable customer service and sales expert who helps outdoor enthusiasts find the right gear for their adventures. Gearheads provide personalized advice via chat, phone, and email, leveraging their expertise in outdoor activities like skiing, hiking, and biking. They also assist with product recommendations, orders, and post-purchase support. This role combines a passion for the outdoors with exceptional customer service skills to create a seamless shopping experience.

What does a backcountry gearhead do?

As a Backcountry Gearhead, your day typically includes assisting customers with their outdoor gear needs, answering technical questions, and providing product recommendations based on customers' adventure goals. You'll also help maintain organized displays, process transactions, and stay up-to-date with the latest gear innovations. Collaboration with team members is frequent, especially when troubleshooting complex customer needs or organizing store events. This hands-on, dynamic environment means you’ll continuously learn about new products and develop valuable customer service experience.

What are the key skills and qualifications needed to thrive as a backcountry gearhead?

To thrive as a Backcountry Gearhead, you need extensive knowledge of outdoor gear, strong customer service abilities, and a passion for outdoor activities. Familiarity with retail systems, point-of-sale (POS) software, and technical gear specifications or certifications in outdoor safety can be advantageous. Excellent communication, active listening, and problem-solving skills make someone stand out in this role. These qualities are essential to ensure customers receive expert advice, find suitable equipment, and have positive experiences that foster trust and loyalty.

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Backcountry Gearhead jobs near you
Infographic showing various Backcountry Gearhead job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,697 per year, or $16.7 per hour.

Retail Gearhead/ Sales Associate - Part Time (Backcountry)

CSC Generation

Chicago, IL • On-site

$18 - $19/hr

Part-time

Re-posted 18 days ago

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores-Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap-aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.
We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.
What you get to do every day:
  • Greet and assist customers with their purchases
  • Provide product information, advice, and recommendations to customers
  • Process sales transactions accurately and efficiently
  • Maintain a clean and organized store environment
  • Manage inventory levels and restock merchandise
  • Participate in company-wide promotions and marketing campaigns
  • Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
  • Continuously strive to improve customer satisfaction and exceed sales targets
  • Develop and maintain knowledge of products, industry trends, and competitors
  • Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
  • Outdoor industry and retail experience, nice to have
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager

What You Bring to the Role:
  • High school diploma or equivalent required; some college coursework preferred
  • Previous retail sales experience preferred
  • Excellent communication and customer service skills
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
  • Flexibility to work weekends, holidays, and evenings
  • Passion for outdoor activities and knowledge of outdoor gear and apparel

Physical Requirements:
  • Ability to communicate verbally and work cooperatively with associates and customers
  • Ability to remain standing for up to 5 hours at a time
  • Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
  • Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
  • Ability to lift and/or move merchandise weighing up to 50 lbs.
  • Ability to ascend/descend ladders to retrieve and/or move merchandise
  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
  • Must have a flexible schedule, including availability for nights, weekends, and holidays
  • Regular and predictable attendance

$18 - $19 an hour
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About CSC Generation

Sourced by ZipRecruiter

CSC Generation is a multi-brand technology platform based in Merrillville, IN, United States. The organization operates in the retail sector and utilizes technology to save retail companies from going into bankruptcy, while also offering consumers the ability to lease their purchases. Founded by serial entrepreneur, Justin Yoshimura, CSC Generation has leveraged its proprietary technology and customer database to quickly revitalize distressed retail brands. The company's mission revolves around the concepts of reinvention and innovation as it aims to redefine traditional retail and direct-to-consumer models in today's digital age. Notably, the company has, to date, acquired several brands such as DirectBuy, Killion, and most notably, Z Gallerie, growing fast within the e-commerce sector.

Company size

501 - 1,000 Employees

Headquarters location

Merrillville, IN, US

Year founded

2016

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