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Back Office Operations Jobs in Arizona (NOW HIRING)

Gentle Dental

Practice Manager

Gilbert, AZ

Oversee and supervise front and back office staff. * Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and ...

Saguaro Dermatology

Medical Assistant

Phoenix, AZ · On-site

Our Medical Assistant plays a vital role in supporting both front and back office operations within the clinic. This individual delivers safe, compassionate, and professional patient care under the ...

Saguaro Dermatology

Medical Assistant

Phoenix, AZ · On-site

Our Medical Assistant plays a vital role in supporting both front and back office operations within the clinic. This individual delivers safe, compassionate, and professional patient care under the ...

Saguaro Dermatology

Medical Assistant

Phoenix, AZ · On-site

Our Medical Assistant I plays a vital role in supporting both front and back office operations within the clinic. This individual delivers safe, compassionate, and professional patient care under the ...

Gentle Dental

Practice Manager

Gilbert, AZ · On-site

Oversee and supervise front and back office staff. * Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and ...

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Back Office Operations information

See Arizona salary details

$10

$18

$28

How much do back office operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for back office operations in Arizona is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.82 per hour, depending on experience, location, and employer.

What are some common challenges faced in back office operations roles and how can they be managed effectively?

Back Office Operations professionals often encounter challenges such as managing large volumes of data accurately, adhering to tight deadlines, and coordinating with multiple departments to ensure smooth workflow. Effective time management, attention to detail, and strong communication skills are essential to overcome these obstacles. Many organizations support their back office teams with robust training, process automation tools, and regular feedback sessions to help manage workload and maintain accuracy. Collaborating closely with front office and IT teams also ensures issues are resolved quickly and processes remain efficient.

What is the difference between Back Office Operations vs Customer Service Representative?

AspectBack Office OperationsCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, record keeping, complianceHandling customer inquiries, providing support, resolving issues
Work EnvironmentOffice-based, behind-the-scenes tasksFrontline, interacting directly with customers
Required SkillsAttention to detail, administrative skills, knowledge of banking/finance systemsCommunication skills, problem-solving, customer focus

Back Office Operations and Customer Service Representatives both support business functions but differ in focus. Back Office staff handle administrative and compliance tasks behind the scenes, while Customer Service Representatives engage directly with clients. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive in back office operations, and why are they important?

To thrive in Back Office Operations, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with enterprise resource planning (ERP) systems, spreadsheets, and document management software is typically required. Excellent problem-solving abilities, time management, and effective communication are valued soft skills in this role. These competencies ensure accurate transaction processing, regulatory compliance, and smooth support for front-office functions.

What is back office operations?

Back Office Operations refer to the administrative and support functions within a company that are not client-facing, such as accounting, human resources, IT, compliance, and record maintenance. These operations ensure that the business runs smoothly by handling tasks like data management, payroll, and regulatory compliance. While back office staff do not interact directly with customers, their work is essential for the delivery of products and services. Efficient back office operations help organizations maintain accuracy, reduce errors, and increase productivity.
What cities in Arizona are hiring for Back Office Operations jobs? Cities in Arizona with the most Back Office Operations job openings:
Back Office Operations jobs near you
Infographic showing various Back Office Operations job openings in Arizona as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,414 per year, or $18.5 per hour.

Bilingual Back Office MA near Banner Estrella Medical Center

AZIMP

Phoenix, AZ • On-site

$15 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Company parties
  • 401(k)

JOB SUMMARY:
This is primarily a Back Office position ,you will be responsible for rooming patients, obtaining vitals, charting, administering vaccines and specimen collection. Entering Information into a medical computer system, editing patient charts as needed, medication refills, referrals and creating lab orders. Candidate must be organized.
 
 This is for a Back Office position.  You will be responsible for rooming patients, obtaining vitals, charting, administering vaccines and specimen collection. Entering Information into a medical computer system, editing patient charts as needed, medication refills, referrals and creating lab orders. Candidate must be organized, courteous patient and professional. Ability to multitask is a must. Understanding patient confidentiality is of upmost importance. Must be able to work in fast paced environment. We are looking for someone that is highly motivated, attentive to detail, and a team player.
 
 JOB REQUIREMENTS:
 
 • Familiarity with Medical office and/or terminology.
 • Must have professional Phone Etiquette, be professional in appearance and behavior
 • Ability to complete all aspects of the position in either English and or Spanish.
 • Willingness and ability to work closely and effectively with other team members
 • Pleasant personality. Excellent interpersonal/customer service skills are essential.
 • Must be comfortable in rooming patients in a courteous and professional manner.
 • Reliable and strong work ethic.
 • Ability to multitask, and properly room/assess/brief providers on multiple patients, often simultaneously.
 • Demonstrate ability to conform to HIPAA regulations regarding patient confidentiality.
 • Have previous electronic medical record (EMR) experience/exposure is helpful
 • Ability to work independently with minimal supervision.
 
 QUALIFICATIONS:
 
 Graduate from an accredited, verifiable medical assistantship program.
 English/Spanish Fluency.
 Ability to provide references as needed..
 
 AVAILABILITY AND HOURS OF OPERATIONS; Office Hours Mon-Friday 8 am to 5PM 
 
 We offer competitive wages, PTO, 401k, a benefits allowance, and a great working environment.
d, courteous patient and professional. Ability to multitask is a must. Understanding of patient confidentiality is of upmost importance. Must be able to work in fast paced environment. We are looking for someone that is highly motivated, attentive to detail, and a team player.
JOB REQUIREMENTS:
• Familiarity with Medical office and/or terminology.
• Must have professional Phone Etiquette, be professional in appearance and behavior
• Ability to complete all aspects of the position in either English and or Spanish.
• Willingness and ability to work closely and effectively with other team members
• Pleasant personality. Excellent interpersonal/customer service skills are essential.
• Must be comfortable in rooming patients in a courteous and professional manner.
• Reliable and strong work ethic.
• Ability to multitask, and properly room/assess/brief providers on multiple patients, often simultaneously.
• Demonstrate ability to conform to HIPAA regulations regarding patient confidentiality.
• Have previous electronic medical record (EMR) experience/exposure is helpful
• Ability to work independently with minimal supervision.
QUALIFICATIONS:
Graduate from an accredited, verifiable medical assistantship program.
English/Spanish Fluency.
Ability to provide references as needed..
AVAILABILITY AND HOURS OF OPERATIONS;
1. Office Hours Mon-Friday 8 am to 5PM 
2. Shift will consist of 40 hours weekly
We offer competitive wages, PTO, 401k, paid holidays and a great working environment.
We are an equal-opportunity employer.