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Back Office Operations Analyst Jobs in Hanover, MD

NT Concepts

Operations Analyst

Washington, DC · On-site

... accessible office location. The Operations Analyst is responsible for executing a variety of ... back to the end user. • Maintain and update documentation related to EDW operation and support ...

NT Concepts

Operations Analyst

Washington, DC · On-site

... accessible office location. The Operations Analyst is responsible for executing a variety of ... resolution back to the end user. Maintain and update documentation related to EDW operation and ...

Armatus Dealer Uplift

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Operations Analyst

Hunt Valley, MD · On-site

$50K - $80K/yr

This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...

Armatus Dealer Uplift

Be Seen First

Operations Analyst

Hunt Valley, MD · On-site

$50K - $80K/yr

This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...

ProShares

Portfolio Operations Analyst

Bethesda, MD · On-site

The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...

ProShares

Portfolio Operations Analyst

Bethesda, MD · On-site

The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...

CATHEXIS

Business Operations Analyst

Washington, DC · On-site

We are looking for a dynamic Business Operations Analyst to join our team.  The Business ... Manage office protocols and assigned workflows in support of assigned SES and Directorates ...

CATHEXIS

Business Operations Analyst

Washington, DC · On-site

The Business Operations Analyst will provide and synchronize support to senior leadership in an ... Manage office protocols and assigned workflows in support of assigned SES and Directorates ...

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Back Office Operations Analyst information

See Hanover, MD salary details

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$33

$56

How much do back office operations analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for back office operations analyst in Hanover, MD is $33.59, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $40.19 per hour, depending on experience, location, and employer.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What cities near Hanover, MD are hiring for Back Office Operations Analyst jobs?

Cities near Hanover, MD with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you

Operations Analyst - Special Operations

World Bank

Washington, DC • On-site

Full-time

Posted 8 days ago

Job description

Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record 71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org.

The Department of Special Operations (CSO) is housed within CRFVP. It comprises a group of highly experienced financial restructuring specialists involved in IFC's distressed investment portfolio. CSO's workout officers negotiate and implement financial restructurings of distressed investments, and a host of other solutions to preserve value, protect IFC's interest and maintain to the extent possible, IFC development impact. CSO undertakes its workouts either independently or jointly with portfolio management units.

CSO is seeking to recruit an Operations Analyst to support the overall CSO operations including portfolio, budget and knowledge management (KM) initiatives of the department. The Operations Analyst will work closely with the CSO Director, front-office and back-office teams on strategy, procedures, governance and portfolio monitoring, as well as KM initiatives. The candidate is expected to thoroughly understand the dynamics of CSO's business processes and procedures and to be able to actively communicate and coordinate with various stakeholders inside and outside of the department.

Duties and Accountabilities
 
Strategy, Governance, and Monitoring
  Support the Director's strategic and operational initiatives. Perform monitoring functions in the department to identify procedural gaps and ensure consistency of business-critical workflows. 
  Analyze and calibrate complex end-to-end operations to maximize efficiency in adherence to the P&P Framework/Governance.
  Collaborate on Portfolio, Analytics and Compliance processes and activities.
  Document and effectively articulate CSO's unique policies and procedures, technical applications and data systems.
  Conduct BIA Desk Review exercises and reflect updates on Fusion. 
  Conduct routine audits and reviews to verify secure user access to data and various CSO applications/platforms.
  Central focal point for coordination and oversight of all CSO business processes (e.g., P&P implementation, CSO Legal document facilitation, Onboarding & Business Continuity), overseeing the implementation and adherence to established protocols & guidelines. 
  Lead the CSO Front Office efficiently and effectively ensure smooth coordination of office activities.

Knowledge Management
  Participate in knowledge capture & dissemination efforts. Actively engage in the KM team's initiatives to share knowledge. Support a variety of products and programs designed to capture and disseminate knowledge in the most efficient and timely manner.
  Conduct knowledge drives, content audits and build content inventories and digital libraries.
  Catalogue, categorize & tag CSO documents for application of AI, large language models, natural language processing, and machine learning. 
  Support the department in promoting and reinforcing CSO's brand as a center of excellence for knowledge sharing & resolution of jeopardy cases.

Intranet & Digital Content Coordination & Publishing
  Oversee CSO's internal and external sites ensuring quality of content, usability and accuracy.
  Liaise with internal and external stakeholders in producing digital content, designing and publishing site pages.
  Integrate various CSO SharePoint site applications and Digital Libraries ensuring information accuracy and relevance.

This position may require frequent adjustments to the work schedule due to various clients' time zones/ locations across the globe.

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