Operations Analyst
Baltimore, MD ยท On-site
... back-office operations Strong verbal and written communication skills Excellent problem solving ... analytical and interpersonal skills Extremely detail oriented and organized Intermediate to ...
Baltimore, MD ยท On-site
... back-office operations Strong verbal and written communication skills Excellent problem solving ... analytical and interpersonal skills Extremely detail oriented and organized Intermediate to ...
Baltimore, MD ยท On-site
... back-office operations Strong verbal and written communication skills Excellent problem solving ... analytical and interpersonal skills Extremely detail oriented and organized Intermediate to ...
Baltimore, MD ยท On-site
... back-office operations โข Strong verbal and written communication skills โข Excellent problem ... analytical and interpersonal skills โข Extremely detail oriented and organized โข Ability to ...
Baltimore, MD ยท On-site
... back-office operations โข Strong verbal and written communication skills โข Excellent problem ... analytical and interpersonal skills โข Extremely detail oriented and organized โข Ability to ...
Washington, DC ยท On-site
... accessible office location. The Operations Analyst is responsible for executing a variety of ... back to the end user. โข Maintain and update documentation related to EDW operation and support ...
Washington, DC ยท On-site
... accessible office location. The Operations Analyst is responsible for executing a variety of ... back to the end user. โข Maintain and update documentation related to EDW operation and support ...
Towson, MD ยท Hybrid
$45K - $73K/yr
Operations Analyst - Remote Towson, MD Come build your career. It takes great people to achieve ... Give Back: Help us continue to make positive changes locally and globally through volunteerism ...
Towson, MD ยท Hybrid
$45K - $73K/yr
Operations Analyst - Remote Towson, MD Come build your career. It takes great people to achieve ... Give Back: Help us continue to make positive changes locally and globally through volunteerism ...
Washington, DC ยท On-site +1
$65K/yr
... and bringing back practical applications that improve how the team works * Map, redesign, and ... Our in-office team works from our Dupont Circle office Tuesday through Thursday. Remote work on ...
Washington, DC ยท On-site +1
$65K/yr
... and bringing back practical applications that improve how the team works * Map, redesign, and ... Our in-office team works from our Dupont Circle office Tuesday through Thursday. Remote work on ...
Washington, DC ยท On-site
$55K - $65K/yr
Position OverviewThe Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
Quick apply
Washington, DC ยท On-site
$55K - $65K/yr
Position OverviewThe Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
Washington, DC ยท On-site
$55K - $65K/yr
Position Overview The Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
Washington, DC ยท On-site
$55K - $65K/yr
Position Overview The Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
$30 - $40.25/hr
Position Overview The Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
$30 - $40.25/hr
Position Overview The Junior Back Office Business Management Analyst will support business operations, proposal development, administrative contract management, and internal coordination activities ...
Hunt Valley, MD ยท On-site
$50K - $80K/yr
This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...
Quick apply
Hunt Valley, MD ยท On-site
$50K - $80K/yr
This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...
Hunt Valley, MD ยท On-site
$50K - $80K/yr
This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...
Quick apply
Hunt Valley, MD ยท On-site
$50K - $80K/yr
This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...
Hanover, MD ยท On-site
$75K - $90K/yr
Senior Operations Analyst (Hybrid) The Manager of Operations Support leads a team responsible for ... Serve as the primary escalation point and support liaison for team, field office, and customer ...
Hanover, MD ยท On-site
$75K - $90K/yr
Senior Operations Analyst (Hybrid) The Manager of Operations Support leads a team responsible for ... Serve as the primary escalation point and support liaison for team, field office, and customer ...
These individuals analyse client needs, develop operational strategies, and offer guidance and ... back office operations - Specialization in claims, enrollment, billing, and membership ...
These individuals analyse client needs, develop operational strategies, and offer guidance and ... back office operations - Specialization in claims, enrollment, billing, and membership ...
These individuals analyse client needs, develop operational strategies, and offer guidance and ... back office operations - Specialization in claims, enrollment, billing, and membership ...
These individuals analyse client needs, develop operational strategies, and offer guidance and ... back office operations - Specialization in claims, enrollment, billing, and membership ...
Job Title: Operations Analyst - NAVY Job Category: Project and Program Management Time Type ... Proficient with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, One Note Teams) and ...
Job Title: Operations Analyst - NAVY Job Category: Project and Program Management Time Type ... Proficient with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, One Note Teams) and ...
$95K - $115K/yr
... and analysts. The Litigation Operations ("LitOps") team sits at the heart of Keller Postman ... This position is in-office in our Washington, D.C., office. Compensation for this position ...
$95K - $115K/yr
... and analysts. The Litigation Operations ("LitOps") team sits at the heart of Keller Postman ... This position is in-office in our Washington, D.C., office. Compensation for this position ...
Washington, DC ยท On-site
$95K - $115K/yr
... and analysts. The Litigation Operations ("LitOps") team sits at the heart of Keller Postman ... This position is in-office in our Washington, D.C., office. Compensation for this position ...
Washington, DC ยท On-site
$95K - $115K/yr
... and analysts. The Litigation Operations ("LitOps") team sits at the heart of Keller Postman ... This position is in-office in our Washington, D.C., office. Compensation for this position ...
Bethesda, MD ยท On-site
The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...
Bethesda, MD ยท On-site
The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...
Bethesda, MD ยท On-site
The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...
Bethesda, MD ยท On-site
The Operations Analysts play an integral role in the four essential job functions within the ... back and middle office functions * Working to learn and grasp an understanding of ISDA CSA and ...
Washington, DC ยท On-site
$153K/yr
The Division of Examinations Business Management Office is seeking a Management and Program Analyst (Business Operations Analyst) in Washington, DC.Qualifications:Time-in-grade for this announcement ...
Washington, DC ยท On-site
$153K/yr
The Division of Examinations Business Management Office is seeking a Management and Program Analyst (Business Operations Analyst) in Washington, DC.Qualifications:Time-in-grade for this announcement ...
The Operations Analyst supports the Worldwide Professional Services Resource Management and ... Globally distributed client organization that operates both in-office and remotely * Participate in ...
The Operations Analyst supports the Worldwide Professional Services Resource Management and ... Globally distributed client organization that operates both in-office and remotely * Participate in ...
$14.59 - $18.37
5% of jobs
$18.37 - $22.16
15% of jobs
$23.70 is the 25th percentile. Wages below this are outliers.
$22.16 - $25.94
12% of jobs
$25.94 - $29.72
14% of jobs
The median wage is $30.98 / hr.
$29.72 - $33.51
13% of jobs
$33.51 - $37.29
12% of jobs
$38.99 is the 75th percentile. Wages above this are outliers.
$37.29 - $41.07
11% of jobs
$41.07 - $44.86
7% of jobs
$44.86 - $48.64
4% of jobs
$48.64 - $52.42
2% of jobs
$52.42 - $56.21
5% of jobs
$14
$33
$56
| Aspect | Back Office Operations Analyst | Customer Service Representative |
|---|---|---|
| Primary Role | Processes and supports back-end operations, data management, and compliance | Handles customer inquiries, provides support, and resolves issues |
| Required Skills | Data analysis, attention to detail, knowledge of back-end systems | Communication, problem-solving, customer service skills |
| Work Environment | Office-based, behind-the-scenes support | Front-line, customer-facing roles |
| Common Certifications | None specific, often familiarity with industry software | Customer service certifications (optional) |
While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Cities near Hanover, MD with the most Back Office Operations Analyst job openings:
Awarded in 2024 as โBest Place to Work in Money Managementโ by Pensions & Investments,
โBest Companies to Work for in Marylandโ by Daily Record,
and recognized by Best Companies Group and COLOR Magazine as an โInclusive Workplaceโ
Hybrid position | Located in Baltimore, MD
The Operations Department is responsible for auditing the firmโs trading. The Analystโs primary duties include the exercise of discretion and independent judgment with respect to matters of significance to the Company, including representing the department with internal stakeholders across the organization and serving as a daily liaison with external parties, which includes, but is not limited to executing brokers, clearing brokers, transfer agents, selling firm back-offices, financial advisors, clients, and vendors.
The Operations Analyst joins the Operations Team and will report to the Manager of Operations.
ALL APPLICATIONS MUST INCLUDE A COPY OF THE CANDIDATE'S MOST RECENT (UNOFFICIAL) TRANSCRIPT.
Principal Responsibilities:
Trade Operations
Daily monitoring of Campbellโs third-party trade matching services, for any execution discrepancies between Campbellโs execution system, and the various executing banks on trade date.
Liaise with various vendors to resolve trade breaks and discrepancies.
Reconcile Campbellโs trading history from the previous day from both a transaction and total holdings basis for all accounts.
Assist with the coordination of various internal and external stakeholders for information or documentation in order to meet account launch deadlines.
Use external stakeholder systems, products or industry knowledge to onboard new markets and asset classes as necessary.
Support research and trading needs through the facilitation of model testing, trading related changes, and production system support, resolving after-hours production system issues when necessary.
Process Improvement/Departmental Projects
Assess and enhance the operational workflows and related processes through a continual gap analysis against industry benchmarks and trends.
Work with staff, managers and IT resources to optimize departmental workflows as it relates to operational applications.
Develop procedures and test cases by translating system workflows into documentation. Test execution and document results.
Work on or lead department-level and firm-level projects relating to operations.
Reporting and Analytics
Assist in developing metrics and reports to measure the performance of vendors and internal operational efficiencies using Panopticon and other means as necessary.
Liaise with Trading, Market Data, and Compliance teams to identify opportunities to enhance existing reports and data sets.
Assist with reporting requests related to regulatory compliance or portfolio reconciliations.
Decision Making Authority
Apply judgement over the changes and updates of the trading system and its related ecosystem.
Exhibit good judgment in resolving or escalating operational issues and production system issues.
Process, analyze and problem solve detailed trade data.
Analyze and identify potential issues, contact appropriate personnel, and speak out and raise concerns when logs or details appear inaccurate or suspicious.
Bachelorโs Degree with emphasis in business, technology, or finance with 1-year of experience in financial services or trading middle/back-office operations
Strong verbal and written communication skills
Excellent problem solving, conceptual thinking, analytical and interpersonal skills
Extremely detail oriented and organized
Intermediate to Advanced proficiency with Excel (VLOOKUP, pivot tables, macros)
Intermediate Outlook (email prioritization and organization, building rules, advanced search, folder management)
Basic proficiency in Word and PowerPoint
Ability to handle multiple tasks in a fast paced and continuously changing, open floor, and hybrid work environment
Strong time management skills allowing oneself to work on multiple projects simultaneously
Self-motivated team player with a strong work ethic
Experience with process improvement
Ability to interact with all levels of the company
Ability to work additional hours as needed beyond standard work hours