ZipRecruiter

Log In

1

Back Office Operations Analyst Jobs in Baltimore, MD

Armatus Dealer Uplift

Operations Analyst

Hunt Valley, MD · On-site

$50K - $80K/yr

This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...

Armatus Dealer Uplift

Operations Analyst

Hunt Valley, MD · On-site

$50K - $80K/yr

This is a full-time, in-office position. Responsibilities include, but are not limited to: * Review ... analysis, and compliance with audit requirements. Compensation: $50,000 - $80,000 annually ...

next page

Showing results 1-20

All JobsBack Office Operations Analyst JobsBack Office Operations Analyst Jobs in Baltimore, MD

Back Office Operations Analyst information

See Baltimore, MD salary details

$14

$33

$56

How much do back office operations analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for back office operations analyst in Baltimore, MD is $33.54, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $40.14 per hour, depending on experience, location, and employer.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Back Office Operations Analyst jobs in Baltimore, MD?

For Back Office Operations Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in Baltimore, MD look for?

The top searched job categories for Back Office Operations Analyst jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Back Office Operations Analyst jobs?

Cities near Baltimore, MD with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you

Operations Analyst

Armatus Dealer Uplift

Hunt Valley, MD • On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Overview of Your Role:

A dynamic, high-growth, market-leading pioneer in a service segment of the automotive industry representing dealers on a nationwide basis, headquartered in Hunt Valley, MD, is seeking a motivated, enthusiastic, well-organized individual, who is a team player, thrives in structured environments and exhibits meticulous attention to detail. Ideal applicants will possess a methodical and analytical approach to problem-solving qualities often found in successful accountants, though an accounting background is not required for this position. This role will have a focus on consistent completion of daily tasks that must be delivered with the highest quality. You bring the proper mindset, attitude, skill set, and work habits, and we will train you on the rest.

This is a full-time, in-office position.

Responsibilities include, but are not limited to:

  • Review documents and spreadsheets for compliance with state laws / automobile manufacturer rules and regulations. Much of this is done through our custom-built software.
  • Work closely with the Production Team and remote team of auditors, as needed.
  • Prioritize assigned work to ensure deadlines are achieved.
  • Perform Audits that will be submitted to manufacturers on behalf of dealerships.

You must be able to focus and maintain a high level of detail for long periods of time and work at a desk all day in a professional office environment. What We Are Looking For
Ideal candidates are adaptable, detail-oriented, and eager to grow with us. Prior experience in organization-focused roles or the automotive industry is a plus but not required—we are ready to train the right person who has the attitude, skills, and dedication to succeed.

Position Qualifications/Requirements:

  • 1-2+ years relevant organization experience.
  • Utilize MS Excel, Outlook, Word, PDF editing software, customized software, and online CRM.
  • Excellent written and interpersonal communication skills.
  • Strong attention to detail and ability to manage multiple deadlines in a fast-paced environment.
  • Decision-making, Critical thinking and problem-solving skills.

Experience in the automotive industry is a definite plus, but not essential.

Core Competencies:

· Drive for Results – Enjoys working hard; is action oriented and can be counted on to achieve goals successfully and efficiently.

· Written Communications – Is able to write clearly and succinctly in a variety of communication settings and styles

· Team-First Mentality – Is dedicated to meeting the expectations and requirements of internal and external customers; fully dedicated to being a productive and additive team member.

· Customer-Centric: Our clients’ success is our success, and we are dedicated to helping them thrive.

· Audit Support – Assists with contributions to audit readiness, assisting with document preparation, data analysis, and compliance with audit requirements.

Compensation:
$50,000 - $80,000 annually, depending on experience, qualifications, and demonstrated capabilities.

Company Benefits:

· Group Medical, Dental and Vision

· Group Life, STD, LTD

· 401k with company contribution

· Paid Holidays

· Paid Time Off

· Free parking.

Are you ready to be a part of a company where your skills and ambitions are valued and cultivated? Apply now to embark on a career path that is both rewarding and challenging.

Company Description

Armatus Dealer Uplift is a rapidly growing company and by far the industry leader specializing in retail warranty reimbursement submissions. We work with over 8,000 dealerships in 50 states and have exclusive endorsements with 28 State dealer associations. Additionally, Armatus has assisted in drafting 23 warranty reimbursement laws across the country.

Our mission is simple: We are dedicated to supporting dealers in achieving best-in-class uplift results and to empower dealerships by maximizing their returns with streamlined, high-quality services that require no disruption to their operations. In short – our goal is to inarguably produce the best value proposition in the marketplace.

We are a close-knit team passionate about delivering unmatched value and innovation to our clients. If you are looking to join a company where you will be given a platform to make an impact and build your career, Armatus is the place for you.

Why Join Us?

- Be a Part of Something Big: Gain experience in a high-growth company that is reshaping an entire segment of the automotive industry.

- Career Growth: This role offers skill-building and learning opportunities with direct mentorship and training provided by industry leaders.
Make a Real Impact: As a key team player, your contributions will directly support dealership success across the country.

- Supportive Team Culture: Work with talented, goal-oriented teammates who value collaboration, innovation, and growth.