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Back Office Manager Jobs in Provo, UT (NOW HIRING)

Enzo Health

Forward Deployed Clinician

Lehi, UT · On-site

$51K - $67K/yr

What You Bring * 5+ years in home health with substantial time in the back office: OASIS review/scrubbing, ICD-10 coding, QA and chart audit, clinical documentation review, or patient care management.

OnSite Care, Inc.

Medical Assistant

South Jordan, UT · On-site

$17 - $21.75/hr

... gain office management skills. This position reports to the regional practice manager and the ... Back Office * Prepares patients to be seen by provider, collecting vital signs and testing as ...

OnSite Care, Inc.

Medical Assistant

Provo, UT · On-site

$16.75 - $21.50/hr

... gain office management skills. This position reports to the regional practice manager and the ... Back Office * Prepares patients to be seen by provider, collecting vital signs and testing as ...

OnSite Care, Inc.

Medical Assistant

Provo, UT

$16.75 - $21.50/hr

... gain office management skills. This position reports to the regional practice manager and the ... Back Office * Prepares patients to be seen by provider, collecting vital signs and testing as ...

OnSite Care, Inc.

Medical Assistant

South Jordan, UT

$17 - $21.75/hr

... gain office management skills. This position reports to the regional practice manager and the ... Back Office * Prepares patients to be seen by provider, collecting vital signs and testing as ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Oversee integrations with customer systems (back office, SSO, APIs, etc.) * Translate technical ... Enablement tools * CRM / MarTech / SalesTech * Direct sales or field-driven models (strong plus)

Workstream

Sales Manager, Account Executive

Lehi, UT · On-site

Nice to Have * Experience in Restaurant Tech or Payroll & HR - POS, back-office, workforce management, ATS, HRIS, or payroll. * Experience selling into franchise organizations - franchisees ...

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Back Office Manager information

See Provo, UT salary details

$24.1K

$48.7K

$73.3K

How much do back office manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for back office manager in Provo, UT is $48,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $55,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by back office managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

What are the key skills and qualifications needed to thrive as a back office manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

What is a back office manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

Is a back office manager a good career path?

A back office manager oversees administrative and support functions within an organization, often requiring strong organizational, leadership, and communication skills. It can be a stable career with opportunities for advancement into senior management roles, especially with experience and relevant certifications. The role typically involves managing teams, implementing processes, and using tools like enterprise resource planning (ERP) systems.

What are the most commonly searched types of Back Office jobs in Provo, UT?

The most popular types of Back Office jobs in Provo, UT are:

What are popular job titles related to Back Office Manager jobs in Provo, UT?

For Back Office Manager jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Back Office Manager jobs in Provo, UT look for?

The top searched job categories for Back Office Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Back Office Manager jobs?

Cities near Provo, UT with the most Back Office Manager job openings:

Back Office Manager jobs near you
Infographic showing various Back Office Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,695 per year, or $23.4 per hour.

Marcus by Goldman Sachs, Back Office Fulfillment Specialist | Draper, UT

Goldman Sachs, Inc.

Draper, UT • On-site

Full-time

Re-posted 7 days ago

Goldman Sachs rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description


Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.
About the role
As a Back Office Fulfillment Specialist, you will be responsible for supporting customers and internal partners by resolving back-office cases across online retail deposit products (e.g., online savings accounts and Certificates of Deposit). You will investigate and complete service requests such as CD maturity actions, account maintenance updates, deceased depositor processing, return mail handling, complaints, and certain money movement-related items. Success in this role requires strong attention to detail, accurate documentation across multiple internal systems, and consistent adherence to risk and control procedures while meeting productivity and quality targets. You may also provide periodic inbound call coverage and place targeted outbound calls when needed to resolve customer requests efficiently.
Responsibilities
  • Resolve customer inquiries and back-office cases related to CD maturity, account maintenance, deceased depositor processing, return mail, complaints, and other deposit operations items, including eligible money movement requests.
  • Place outbound calls as needed to gather information, confirm instructions, and assist customers with online retail deposit products (online savings and CDs).
  • Receive, sort, and process incoming mail; route items appropriately and update case records based on documented procedures.
  • Follow established procedures with a strong risk mitigation and control mindset; adhere to policy, compliance, and audit requirements.
  • Navigate multiple internal tools and systems to research requests; document actions taken, key decisions, and outcomes clearly and completely.
  • Meet performance expectations across key metrics (e.g., quality, productivity, timeliness, adherence) while maintaining a customer-first approach.
  • Participate in projects and process improvement efforts to drive operational excellence, reduce rework, and improve customer experience.
  • Provide inbound call coverage when required to support customer needs for online retail deposit products.

Qualifications:
  • Minimum 2 years of customer service experience.
  • Basic understanding of banking operations, including check payments, wires and ACH.
  • Self-motivated, detail-oriented, and flexible, capable of prioritizing tasks and performing effectively under pressure in a team environment, including adapting to occasional overtime.
  • Strong analytical, problem-solving, and organizational skills with a risk and control mindset, consistently taking ownership and accountability for tasks and projects
  • High School diploma.

Preferred Qualifications:
  • Experience supporting deposit products (e.g., savings accounts and Certificates of Deposit) in a bank or financial services operations environment.
  • Basic familiarity with case management tools and workflow queues, including experience working to established Service Level Agreements (SLAs).
  • Experience handling sensitive customer scenarios (e.g., deceased depositor processes) and/or processing written correspondence (mail operations).

Job Shift
Weekend and evening availability may be required as part of your shift schedule.
Location
Openings are available in Richardson, TX, and Draper, UT. This role operates under a hybrid working model, requiring three days per week in the office. Full office attendance may be required in the future.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

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About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869

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