ZipRecruiter

Log In

1

Back Office Manager Jobs in Madison, WI (NOW HIRING)

PremiStar

Office Manager

Monona, WI · On-site

Supervise, mentor, and develop back office leads and staff. * Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development. * Foster a high ...

Premistar

Office Manager

Madison, WI · On-site

Supervise, mentor, and develop back office leads and staff. * Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development. * Foster a high ...

Aspen Dental

Assistant Dental Office Manager

Madison, WI · On-site

$20 - $23/hr

When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect ...

Aspen Dental

Assistant Dental Office Manager

Madison, WI · On-site

$20 - $23/hr

When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI · On-site

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI · On-site

$15.50 - $20.25/hr

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI

$15.50 - $20.25/hr

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI

$15.50 - $20.25/hr

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI

$15.50 - $20.25/hr

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Kayser Ford

Office Manager / Title Clerk

Madison, WI · On-site

$15.50 - $20.25/hr

Manage office supplies * Process weekly and monthly manufacturer payments and post journal entries ... Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge ...

Aspen Dental

Regional Manager

Madison, WI · On-site

$77K - $90K/yr

When you join our team as a Regional Manager , you will have the opportunity to give back to ... Support daily office operations within the region as necessary Qualifications: * Availability to ...

next page

Showing results 1-20

All JobsBack Office JobsBack Office Manager JobsBack Office Manager Jobs in Madison, WI

Back Office Manager information

See Madison, WI salary details

$25.7K

$51.9K

$78.1K

How much do back office manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for back office manager in Madison, WI is $51,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a back office manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

What are the key skills and qualifications needed to thrive as a back office manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

What are some common challenges faced by back office managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

Is back office work a good career?

Back office management is a stable career that involves overseeing administrative, operational, and support functions within an organization. It often requires strong organizational, communication, and leadership skills, and can offer opportunities for advancement and specialization. The role typically involves working in office environments with standard hours and may require familiarity with software tools like ERP or CRM systems.

What are the most commonly searched types of Back Office jobs in Madison, WI?

The most popular types of Back Office jobs in Madison, WI are:

What are popular job titles related to Back Office Manager jobs in Madison, WI?

For Back Office Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Back Office Manager jobs in Madison, WI look for?

The top searched job categories for Back Office Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Back Office Manager jobs?

Cities near Madison, WI with the most Back Office Manager job openings:

Back Office Manager jobs near you
Infographic showing various Back Office Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,877 per year, or $24.9 per hour.

Office Manager

PremiStar

Monona, WI • On-site

Full-time

Re-posted yesterday

Job description

What we offer:
  • Work-life balance.
  • Career advancement opportunities.
  • A great manager and/or team.
  • A compelling work culture and company values.
  • A sense of purpose and employee appreciation.
  • Support & Stability & Technology
  • Training

Located in our Monona, WI office and reporting to the Branch Manager, our Office Manager is responsible for assisting the Branch Manager and department heads in optimizing the operations of the business units' service department, construction department, and back-office operations. This role ensures operational efficiency, cost control, workforce management, and customer satisfaction.
RESPONSIBILITIES:
  • Office Operations Management
  • Oversee daily operations of HVAC business units, ensuring efficiency and adherence to company policies.
  • Implement and standardize operational processes to improve workflow, productivity and customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs), such as job completion rates, technician efficiency, and customer feedback.
  • Strategy & Process Improvement:
  • Identify opportunities to streamline operations, improve response times, and reduce downtime.
  • Implement best practices in job scheduling, dispatching, and inventory management to optimize performance. Implement digital transformation initiatives
  • Financial & Budget Management:
  • Assist in managing budgets for operational departments, ensuring profitability and cost efficiency.
  • Analyze financial reports, operational expenses to optimize cost control.
  • Leadership & Workforce Development:
  • Supervise, mentor, and develop back office leads and staff.
  • Recruit, develop training plan, and evaluate back-office staff; manage performance and support professional development.
  • Foster a high-performance culture, encouraging teamwork, and accountability.
  • Work with HR to implement workforce planning, hiring, and retention strategies to address labor shortages and skill gaps.
  • Customer & Vendor Relations:
  • Maintain strong relationships with clients and help resolve escalated customer issues.
  • Maintain strong relationships with internal and external stakeholders.
  • Ensure customer satisfaction by improving service delivery and operational efficiency.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION:
  • Bachelor's degree in Accounting, Finance, Business, or a related field required or an equivalent combination of education and experience will be considered.

EXPERIENCE:
  • 5+ Years Experience working in an Office Manager role.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • None

SKILL REQUIREMENTS:
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
  • Strong technical know-how and capacity.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Ability to analyze information and evaluate results to make decisions.
  • Project management skills, including ability to develop, organize, and accomplish specific goals and plans.
  • Ability to proficiently communicate information and ideas so others will understand.
  • Teamwork orientation and ability to guide, direct, and motivate subordinates.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
REASONABLE ACCOMODATION:
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above job description and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply