Back Office Assistant Jobs in Rome, GA (NOW HIRING)

full time

Pay Range

This position is Sign-on Bonus eligible.

Major Responsibilities

1. Prepares the patient at the onset of the visit

• Measures and records vital signs, height, and weight as necessary.
• Determines patient's chief complaint and records in medical record.
• Asks patient about relevant past medical history and records in the medical record.

2. Assists the physician with procedures and examinations as needed

• Sets up the procedure/exam room with appropriate supplies/equipment. Prepares the patient for exam/procedure.
• Maintains sterile technique and field during sterile procedures. Cleans exam room post patient encounter.
• Properly cleans and disinfects instruments and prepares for sterilization.
• Provides emotional and other clinical support to patient during exam as indicated.

3. Assists the physician in the provision of patient and family education

4. Answers general questions

• Provides instructional materials.
• Responds to patient calls by relaying between the provider and patient. Documents instructions appropriately.

5. Performs clerical duties as necessary Files reports in patient records.

• Locates and pulls files for patient visits and returns files to shelf. Performs duties using IDX as applicable.
• Performs insurance verification, referrals and precertification as required.
• Obtains billing waivers from patients as appropriate.

6. Provides nursing care for the patient as directed by the physician

• Administers medications per provider orders.
• Performs waived lab procedures.
• Performs other procedures ordered as noted on skill check list.

7. Maintains accurate medical records

• Completes documentation related to patient visit.
• Documents medications.
• Documents all medication orders called in to pharmacies. Documents referrals and pre-certifications appropriately.

8. Communicates clearly and appropriately with team members, providers and patients Communicates

• complete timely information to team members.

9. Completes accurate coding of medical and laboratory procedures Completes encounter form correctly.

• Verifies procedures that may be billed as "in-house".
• Maintains accurate knowledge of CPT codes of commonly performed services. Verifies diagnosis and procedures are matched for claims filing.

10. Provides age-appropriate care to patients

• Measurement of vital signs, height and weight are performed using equipment appropriate for the age of the patient.
• Medication dosage and method of administration is age appropriate.
• Techniques and equipment used in procedures are age appropriate.
• Demonstrates teaching techniques and uses materials in teaching which are age appropriate.
• Uses safety measures in patient care which are appropriate for age of patient.

Minimum Job Requirements Education

High School Diploma or equivalent

Medical Assistant diploma/certificate from a nationally recognized, accredited program OR

Graduate from an accredited School of Practical Nursing OR

Completion of a formal medical services training program of the United States Armed Forces

Certification / License

Nationally recognized and accredited current Medical Assistant certification

BCLS certification

Work Experience-Knowledge / Skills / Abilities- Physical Requirements and Working Conditions

OSHA CLASSIFICATION I

ENVIRONMENTAL AND JOB HAZARDS

Frequent exposure to communicable disease, bodily fluids and tissue, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

TYPICAL PHYSICAL DEMANDS

Full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Standing and walking for extensive periods of time. Occasionally lifts and carries weight up to 50 pounds. Ability to distinguish letters, numbers and symbols with vision and hearing within normal range to respond to Code alerts and equipment alarms. Work-related stress due to volume and time constraints with irregular working hours.

Preferred Job Requirements Education-Certification / License-ExperienceFront and/or back-office experience in a medical office or nursing assistant in a hospital or patient care facilitynowledge / Skills / Abilities-

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program