Back Office Assistant Jobs in Rochester, MI (NOW HIRING)

Description

Michigan Institute of Urology (MIU) is looking for a high-energy, clinical pro to join our Utica team! We need a talented Medical Assistant II (MA II) to step in and help us keep things running smoothly while one of our team members is away.

If you are looking for a role with a great team, hands-on clinical experience, and a flexible schedule that keeps you moving, this is the perfect spot for you.

Location: Washington Center Building 11051 Hall Rd, Ste 200 & 220, Utica, MI 48317

The Vibe:

• Hours: Monday - Friday, 8:00 AM - 5:00 PM
• Commitment: 25-40 hours per week (Seasonal/PRN)
• Impact: You'll be the essential support our providers and patients rely on!

You're not just sitting behind a desk-you are the heartbeat of the back office! Your day will include:

• The Clinical Welcome: Rooming patients with an upbeat, positive energy that sets the tone for their visit.
• The Basics: Gathering chief complaints, recording histories, and taking accurate vitals.
• Clinical Skills: Mastering injections, blood draws (phlebotomy), and EKGs.
• Urological Procedures: Directly assisting our physicians with in-office exams and specialized urological procedures.
• Precision Charting: Using your EMR skills to keep documentation sharp and accurate.
• The Flow: Keeping the back office moving, handling room turnover, and ensuring every patient feels cared for.

• Education: Graduate of an accredited Medical Assistant program.
• Experience: Previous MA experience is required.
• Certification: Medical Assistant Certification or Registration is preferred.
• The Essentials: You are dependable, punctual, and have a "can-do" attitude that stays calm under pressure.
• Tech Savvy: Comfortable with EMR systems and Microsoft Office.

• Full Training Provided: No need to worry about the learning curve-you will receive full training for this position to ensure you are confident and successful in the urology setting.
• Flexible Schedule: A fantastic opportunity for a Medical Assistant II who wants a steady, full-time or near full-time schedule for a seasonal period.
• Elite Environment: You'll get to work in a professional, fast-paced specialty clinic where your skills are truly valued and your positive energy makes a difference.

Ready to jump in and help? Apply today and join the Michigan Institute of Urology team in Utica!

GENERAL SUMMARY 

The Medical Assistant supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.  

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• The Medical Assistant will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The Medical Assistant will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Greets and prepare patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Assists physicians with exams.
• Performs phlebotomy and collection of other lab specimens. Performs basic lab tests.
• Performs EKG's.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Change dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and updates all established patients' history in accurately.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• Certification or Registration preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA's that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

Requirements

EDUCATION REQUIREMENTS

Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements)

EXPERIENCE REQUIREMENTS

6 months experience working within a physician's office desired. Urology experience desired.

REQUIRED TRAVEL

Minimal travel required

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%