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B2C Inside Sales Representative Jobs (NOW HIRING)

SmartFinancial

$70/hr

Background in B2B sales, Inside Sales, Telesales, Solar, Digital Marketing, or B2C sales (e.g., debt consolidation, tax relief, insurance). What We Offer * Uncapped Commission: Our reps typically ...

SmartFinancial

Inside Sales Representative

Columbus, OH · On-site

$80/hr

Our reps earn anywhere from $80-150K in commissions and performance bonuses. Our top reps are ... Background in B2B sales, Inside Sales, Telesales, Solar, Digital Marketing, or B2C sales (e.g ...

SmartFinancial

Inside Sales Representative

Columbus, OH · On-site

$80/hr

Our reps earn anywhere from $80-150K in commissions and performance bonuses. Our top reps are ... Background in B2B sales, Inside Sales, Telesales, Solar, Digital Marketing, or B2C sales (e.g ...

VentureTech Solutions

Sales Representative

Sunrise, FL · On-site

Job Overview Sales Representative | Settlement Sales Associate | Financial Sales Consultant Hiring ... If you have experience in inside sales , phone sales , call center sales , B2C sales , financial ...

VentureTech Solutions

Sales Representative

Sunrise, FL · On-site

Job Overview Sales Representative | Settlement Sales Associate | Financial Sales Consultant Hiring ... If you have experience in inside sales , phone sales , call center sales , B2C sales , financial ...

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B2c Inside Sales Representative information

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$24K

$51.5K

$84K

How much do b2c inside sales representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for b2c inside sales representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a B2C inside sales representative?

A B2C Inside Sales Representative is a sales professional who sells products or services directly to individual consumers (business-to-consumer) from within an office or remote setting, rather than in person. They typically engage with potential and existing customers via phone, email, or online chat to understand their needs, present solutions, and close sales. Their responsibilities often include following up on leads, answering customer inquiries, and achieving sales targets set by their company.

What are the key skills and qualifications needed to thrive as a B2C inside sales representative?

To thrive as a B2C Inside Sales Representative, you need strong communication skills, persuasive selling abilities, and a basic understanding of consumer sales processes, often supported by a high school diploma or higher. Familiarity with CRM software, telephony systems, and sales tracking tools is typically required. Outstanding interpersonal skills, resilience, and the ability to quickly build rapport help you stand out in this role. These skills are important because they drive customer engagement, sales conversions, and long-term client relationships in a competitive market.

What are some of the main challenges B2C inside sales representatives face when handling high call volumes, and how can they effectively manage these situations?

B2C Inside Sales Representatives often encounter high call volumes, especially during peak sales periods or product launches. Managing this workload requires strong time management, the ability to prioritize leads, and resilience under pressure. Successful reps use CRM tools to track interactions, set follow-up reminders, and maintain organized records, which helps them stay efficient and focused. Additionally, collaborating closely with team members to share insights and strategies can alleviate stress and improve overall performance.

What is the difference between B2C Inside Sales Representative vs B2B Inside Sales Representative?

AspectB2C Inside Sales RepresentativeB2B Inside Sales Representative
Customer FocusIndividual consumersBusiness clients
Sales CycleShort, transactionalLonger, consultative
Work EnvironmentRetail, call centers, onlineOffice, corporate settings
Required SkillsCommunication, persuasion, product knowledgeNegotiation, relationship management, industry knowledge

While both roles involve inside sales, B2C Inside Sales Representatives primarily sell directly to individual consumers through quick, transactional interactions. In contrast, B2B Inside Sales Representatives focus on building relationships with business clients, often involving longer sales cycles and more complex negotiations. Understanding these differences helps in choosing the right career path or sales strategy.

What cities are hiring for B2C Inside Sales Representative jobs?

Cities with the most B2C Inside Sales Representative job openings:

What states have the most B2C Inside Sales Representative jobs?

States with the most job openings for B2C Inside Sales Representative jobs include:

What are popular job titles related to B2C Inside Sales Representative jobs?

For B2C Inside Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various B2C Inside Sales Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Inside Sales Manager

Tampa, FL • On-site

Kept Companies, Inc
See more jobs at Kept Companies, Incexternal

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Kept Companies rating

3.7

Company rating: 3.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

A national provider of commercial, industrial, and residential facility and fleet maintenance services is seeking a seasoned Inside Sales Manager to build, train, and lead a high-performing inside sales organization.
This role will oversee outbound B2B commercial sales representatives as well as inbound B2C sales representatives, supporting a diverse portfolio of recurring and project-based services including facility maintenance, pressure washing, fleet cleaning, building services, and specialty cleaning solutions. The successful candidate will play a critical role in driving revenue growth, improving close rates, and creating a performance-driven sales culture.
This is an excellent opportunity for a hands-on sales leader who thrives in a fast-paced, metrics-driven environment and enjoys developing people and scalable sales processes.
Key Responsibilities
Team Leadership & Development
  • Recruit, hire, onboard, and train inbound B2C and outbound B2B inside sales representatives
  • Lead daily sales activities, including call coaching, pipeline reviews, and performance management
  • Establish clear performance expectations and ensure accountability to individual and team sales goals
  • Mentor and develop representatives into consistent, high-performing contributors

Sales Strategy & Execution
  • Manage outbound prospecting efforts targeting commercial customers such as retail, industrial, fleet, and facility operators
  • Oversee inbound lead conversion for residential and small commercial customers
  • Partner with marketing and operations to ensure effective lead handoff and customer experience
  • Identify opportunities to improve conversion rates, average deal size, and recurring revenue

Motivation & Performance Programs
  • Design and implement incentive and motivational programs that drive consistent goal attainment
  • Foster a competitive, positive, and results-oriented sales culture
  • Track and report key KPIs including activity levels, close rates, forecast accuracy, and revenue performance

Process & Performance Improvement
  • Document and refine sales processes, scripts, and onboarding programs
  • Leverage CRM tools to manage pipeline visibility and forecasting
  • Ensure data accuracy, compliance, and consistent execution of sales best practices

Required Qualifications
  • 3-5+ years of experience leading an inside sales or call-center sales team
  • Proven experience managing both outbound B2B and inbound B2C sales motions
  • Demonstrated success hiring, training, and scaling inside sales representatives
  • Strong background in building incentive programs and driving performance through motivation
  • Experience selling services or solutions with recurring revenue and/or project-based pricing
  • Comfort managing activity-based sales teams with defined KPIs
  • Proficiency with CRM systems and sales performance reporting

Preferred Experience
  • Experience selling facility services, commercial services, industrial services, or home services
  • Background in multi-service or solution-based sales environments
  • Familiarity with long sales cycles and consultative selling for commercial accounts
  • Experience working with nationally distributed or multi-location customers

What We Offer
  • Competitive salary plus performance-based bonuses $55k - $60k plus bonus
  • Opportunity to build and lead a growing inside sales organization
  • Strong product portfolio with broad market appeal across B2B and B2C segments
  • Supportive leadership team focused on growth and long-term success
  • Career advancement opportunities within a stable, established organization

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 401K

#INDS
Salary Description
$55k - $60k plus bonus

What Kept Companies employees say

Pay

Hours and flexibility

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