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B2C Inside Sales Representative Jobs (NOW HIRING)

Inside Sales Representative Must have 2+ years of inside sales experience Do you enjoy talking with customers and being part of a team that provides solutions through sales? If the answer is yes, we ...

In this Inside Sales Representative role, you will be responsible for developing customer relationships and identifying and securing new business opportunities. Apply today if you meet the ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

The Inside Sales Representative will identify, qualify, and follow up on leads for projects within a specific territory. This role involves close collaboration with the outside sales team to promote ...

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B2C Inside Sales Representative information

See salary details

$24K

$51.5K

$84K

How much do b2c inside sales representative jobs pay per year?

As of Sep 12, 2026, the average yearly pay for b2c inside sales representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a B2C inside sales representative?

A B2C Inside Sales Representative is a sales professional who sells products or services directly to individual consumers (business-to-consumer) from within an office or remote setting, rather than in person. They typically engage with potential and existing customers via phone, email, or online chat to understand their needs, present solutions, and close sales. Their responsibilities often include following up on leads, answering customer inquiries, and achieving sales targets set by their company.

What are the key skills and qualifications needed to thrive as a B2C inside sales representative?

To thrive as a B2C Inside Sales Representative, you need strong communication skills, persuasive selling abilities, and a basic understanding of consumer sales processes, often supported by a high school diploma or higher. Familiarity with CRM software, telephony systems, and sales tracking tools is typically required. Outstanding interpersonal skills, resilience, and the ability to quickly build rapport help you stand out in this role. These skills are important because they drive customer engagement, sales conversions, and long-term client relationships in a competitive market.

What are some of the main challenges B2C inside sales representatives face when handling high call volumes, and how can they effectively manage these situations?

B2C Inside Sales Representatives often encounter high call volumes, especially during peak sales periods or product launches. Managing this workload requires strong time management, the ability to prioritize leads, and resilience under pressure. Successful reps use CRM tools to track interactions, set follow-up reminders, and maintain organized records, which helps them stay efficient and focused. Additionally, collaborating closely with team members to share insights and strategies can alleviate stress and improve overall performance.

What is the difference between B2C Inside Sales Representative vs B2B Inside Sales Representative?

AspectB2C Inside Sales RepresentativeB2B Inside Sales Representative
Customer FocusIndividual consumersBusiness clients
Sales CycleShort, transactionalLonger, consultative
Work EnvironmentRetail, call centers, onlineOffice, corporate settings
Required SkillsCommunication, persuasion, product knowledgeNegotiation, relationship management, industry knowledge

While both roles involve inside sales, B2C Inside Sales Representatives primarily sell directly to individual consumers through quick, transactional interactions. In contrast, B2B Inside Sales Representatives focus on building relationships with business clients, often involving longer sales cycles and more complex negotiations. Understanding these differences helps in choosing the right career path or sales strategy.

What cities are hiring for B2C Inside Sales Representative jobs?

Cities with the most B2C Inside Sales Representative job openings:

What states have the most B2C Inside Sales Representative jobs?

States with the most job openings for B2C Inside Sales Representative jobs include:

What are popular job titles related to B2C Inside Sales Representative jobs?

For B2C Inside Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various B2C Inside Sales Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Inside Sales Representative

Centreville, IL • On-site

$16 - $18/hr

Full-time

Retirement, PTO

Re-posted 5 days ago


Job description

Description

America's Auto Auction (St Louis)

721 S. 45th Street

East St. Louis, IL 62207


Inside Sales Representative Position Summary


Growing national auto auction company!  Inside Sales career opportunity!  The Inside Sales Representative will aid the Sales Manager, Marketing Manager and the company in serving auction customers. The Inside Sales Representative is also responsible for lead generation, promoting of sale events and maintaining the customer database, while exhibiting superior customer service at all times.


Rewards for Inside Sales Representative

  • $16 - $18 per hour, based on experience
  • Monday - Friday schedule
  • Full benefits package
  • Matching 401(k) plan
  • Paid holidays
  • Paid time off
  • Career growth potential

Responsibilities of the Inside Sales Representative

  • Provide efficient and courteous service to all customers at all times.
  • Always exhibit 'hands on' and direct approach with customers.
  • Maintain and log all phone calls to dealers and sales reps contacts into database.
  • Make phone calls to dealers on call list.
  • Ensure information is correct and consistent in every database.
  • Follow-up with consignment list, promoting sale to buyers.
  • Accurately account for your daily dealer interactions in real time via Salesforce data capture.
  • Calling buyers promoting sale and building good working relationships.
  • Build and maintain dealer relationships.
  • Recapture dealers that have been lost.
  • Develop and follow-up on new leads via multiple data sources.
  • Selling of auction services to dealers.
  • Assist customers with questions and concerns.
  • Work well independently as well as a team player.
  • Report to Management in a timely manner any issues that may be detrimental to the success of operations.
  • Performs other duties as necessary.


Requirements

Requirements for Inside Sales Representative

  • Education: High School Diploma or equivalent.
  • Experience: Previous sales and customer service experience preferred.
  • Skills: Should be highly organized, self motivated and self disciplined. Highly goal and customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.
  • Must be at least 18 years of age.
  • Must possess a valid driver's license.
  • Strong written and verbal communication skills.
  • Organized self-starter, highly motivated to achieve sales goals.
  • Environment: office and auction environment.

Work Hours for Inside Sales Representative

  • Monday - Wednesday 8:30AM - 5:00PM
  • Thursday 7:00AM - 3:30PM
  • Friday 8:30AM - 3:00PM

America's is an Equal Employment Opportunity employer.