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Aws Support Jobs in Raleigh, NC (NOW HIRING)

Infosys

AWS Security Solution Architect

Raleigh, NC · On-site

They are seeking an AWS Security Solution Architect to create solution architectures, assess ... and support phases while promoting reusable frameworks and artifacts • Provide specialized ...

Relay

Associate Software Engineer, Site Reliability

Raleigh, NC · On-site

$55.50 - $73.75/hr

Manage and evolve infrastructure-as-code using Terraform, Ansible, and Packer on AWS. * Support and improve CI/CD pipelines with Jenkins to help the team ship safely and often. * Participate in a 24 ...

Infosys

Python AWS Developer

Raleigh, NC · On-site

$48.75 - $67.25/hr

... support frameworks to ensure a smooth transition to new software applications • Actively ... in the AWS cloud. • Bachelor's degree or foreign equivalent required from an accredited ...

Infosys

AWS Data Engineer

Raleigh, NC · On-site

$111K - $133K/yr

The AWS Data Engineer role involves contributing to the requirements elicitation process ... support frameworks to ensure a smooth transition to new software applications • Actively ...

Infosys

AWS Informatica Engineer

Raleigh, NC · On-site

$51.75 - $68/hr

... support frameworks to ensure a smooth transition to new software applications • Actively ... AWS services - ECS, Event Bridge, RDS, Redshift, Redshift Spectrum, S3, EC2. • Experience in ...

Infosys

AWS and AI Engineer

Raleigh, NC · On-site

... support frameworks to ensure a smooth transition to new software applications • Actively ... and AWS Services. • Bachelor's degree or foreign equivalent required from an accredited ...

Eliassen Group

Senior Java AWS Developer

Durham, NC · On-site

$62 - $67/hr

Support development community adoption of shared products and platforms. * Contribute to agile ... Experience with AWS services including IAM, EKS, RDS, VPC, and CloudWatch. * Proficiency with CI/CD ...

Eliassen Group

Senior Java AWS Developer

Durham, NC

$62 - $67/hr

Support development community adoption of shared products and platforms. * Contribute to agile ... Experience with AWS services including IAM, EKS, RDS, VPC, and CloudWatch. * Proficiency with CI/CD ...

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Aws Support information

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How much do aws support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for aws support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aws Support position, and why are they important?

To thrive as an AWS Support professional, you need strong knowledge of Amazon Web Services platforms, cloud computing concepts, and troubleshooting skills, often backed by a degree in information technology or a related field. Familiarity with AWS services, cloud monitoring tools, ticketing systems, and certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator are commonly required. Excellent communication, problem-solving abilities, and patience help in effectively assisting clients and collaborating with technical teams. These skills are crucial to resolve issues swiftly, maintain cloud environment reliability, and deliver a positive customer experience.

What does AWS support do?

AWS Support professionals assist customers with technical issues related to Amazon Web Services, providing guidance on cloud infrastructure, troubleshooting, and best practices. They help ensure the smooth operation of cloud environments and may hold certifications like AWS Certified Support or Solutions Architect. Support roles often require strong problem-solving skills and familiarity with AWS tools and services.

Are AWS jobs still in demand?

AWS support roles are currently in high demand due to the widespread adoption of cloud computing and the need for cloud infrastructure management. Skills in AWS services, certifications like AWS Certified Solutions Architect, and experience with cloud environments increase employability in this field.

What is the salary of Amazon cloud support?

The salary for an AWS Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with AWS certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

Is IT difficult to get a job at AWS?

Getting a support role at AWS can be competitive and typically requires a strong understanding of cloud computing, AWS services, and relevant certifications like AWS Certified Support or Solutions Architect. Candidates often need technical skills, problem-solving abilities, and experience with customer support or IT environments, but the difficulty varies based on experience and qualifications.

What kind of problems do AWS Support professionals typically handle on a daily basis?

AWS Support professionals regularly troubleshoot issues related to cloud infrastructure, such as server outages, configuration errors, and connectivity problems. They assist customers with managing AWS resources, optimizing cloud performance, implementing security best practices, and resolving account or billing inquiries. The role often involves working with other IT teams to address more complex incidents or deploy solutions, requiring adaptability and a service-oriented mindset. Daily responsibilities also include documenting solutions, following up on open tickets, and staying informed of new AWS features or updates.

What is an AWS Support job?

An AWS Support job involves assisting customers in troubleshooting and resolving technical issues related to Amazon Web Services (AWS) products. Professionals in this role provide guidance on best practices, security, architecture, and performance optimization. They often work with a range of AWS services, identifying and solving problems while ensuring customer satisfaction. AWS Support roles may vary from technical support engineers to cloud support associates, depending on the level of expertise and responsibilities.

What are popular job titles related to Aws Support jobs in Raleigh, NC? For Aws Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Aws Support jobs in Raleigh, NC look for? The top searched job categories for Aws Support jobs in Raleigh, NC are:
Aws Support jobs near you
Associate Software Engineer, Site Reliability

Associate Software Engineer, Site Reliability

Relay

Raleigh, NC • Hybrid

$55.50 - $73.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Associate Software Engineer, Site Reliability Engineering
Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we're building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
Why Join Relay?
  • A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
  • High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
  • Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
  • World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
  • The Relay Culture: We're dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
Now, here's what we're building, and where you come in.
About the Role/Team
We're looking for an Associate Software Engineer to join our Site Reliability Engineering team. In this role, you'll help keep the systems that frontline workers depend on running smoothly, reliably, and at scale. You'll work alongside experienced engineers to build and maintain the infrastructure behind Relay's cloud platform - ensuring our customers can count on us when it matters most.
This is a great opportunity for someone early in their career who's excited about infrastructure, automation, and solving real problems for real people.
What You'll Do
  • Monitor and improve the health, performance, and availability of Relay's production systems using tools like Grafana and PagerDuty.
  • Build and maintain observability tooling that gives engineering teams clear insight into how our systems are behaving.
  • Write automation in Python and Elixir to reduce toil and improve reliability across our infrastructure.
  • Manage and evolve infrastructure-as-code using Terraform, Ansible, and Packer on AWS.
  • Support and improve CI/CD pipelines with Jenkins to help the team ship safely and often.
  • Participate in a 24/7 on-call rotation, responding to incidents and helping drive them to resolution.
  • Coordinate the flow of information across Engineering during incidents, ensuring the right people have the right context at the right time.
  • Contribute to post-incident reviews and help turn lessons learned into lasting improvements.
What You'll Have
  • A B.S. in Computer Science, Mathematics, Physics, or a related field.
  • Experience managing reliable services and systems - whether through internships, personal projects, or prior roles.
  • Familiarity with Linux-based environments and comfort working in the terminal.
  • A genuine curiosity about how systems work (and how they break).
  • Strong communication skills and a collaborative mindset.
Nice To Have
  • Experience with capacity planning and resource forecasting.
  • Exposure to production systems where low latency is a high priority.
  • Familiarity with any of our core tools: AWS, Terraform, Ansible, Grafana, PagerDuty, Jenkins, or Packer.
About Relay | Culture, Benefits & Perks
Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).
At Relay, we offer:
  • 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
  • Generous Paid Time Off
  • 401(k) Savings Plan + Company Match
  • Baby Cash Reward + Paid Parental Leave
  • Wellness Perks: If you're joining our Raleigh-based HQ, you'll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
  • Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
  • Latest tech, standing desks, and all the tools and software you need to thrive

The future of frontline work is being built here. Come build it with us. We can't wait to hear from you.
The Relay Hybrid Work Model
At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays. If you are a leader at Relay, we ask that you are available to your teams and onsite fully in the office.

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