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Aws Senior Cloud Support Engineer Jobs in Phoenix, AZ

Sogeti

Cloud Support Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

Cloud Platform Support (AWS & Azure) * Provide Level 2 / Level 3 support for applications and ... Work closely with development, DevOps, and infrastructure teams * Identify opportunities for ...

Sogeti

Cloud Support Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

Cloud Platform Support (AWS & Azure) * Provide Level 2 / Level 3 support for applications and ... Work closely with development, DevOps, and infrastructure teams * Identify opportunities for ...

Capgemini

Cloud Support Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

JobSummary We are seeking a Cloud / App Support Engineer with strong hands-on experience supporting ... AWS: EC2, S3, RDS,Lambda, IAM, CloudWatch * Azure: VirtualMachines, App Services, Azure SQL ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · Hybrid

$55.25 - $74/hr

Job Title: L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 02:00 PM to 11:00 PM Description: AgreeYa is a global Systems Integrator and is seeking an ...

ClifyX

Senior Cloud Identity & DevOps Engineer

Chandler, AZ · On-site

$132.70K - $170.50K/yr

... s Engineer * The Senior Cloud Identity DevOps Engineer (Hands-On) will be responsible for ... This role focuses on modernizing decentralized AWS access controls by implementing AWS Identity ...

ClifyX

Senior Cloud Identity & DevOps Engineer

Chandler, AZ · On-site

$132.70K - $170.50K/yr

... Engineer The Senior Cloud Identity DevOps Engineer (Hands-On) will be responsible for engineering ... This role focuses on modernizing decentralized AWS access controls by implementing AWS Identity ...

Axway

Senior Cloud Infrastructure Engineer

Scottsdale, AZ · Hybrid

$109.80K - $149.20K/yr

Senior Cloud Infrastructure Engineer Job ID 2026-8454 Category Technical/Engineering Job Location ... Provide L3 support for the cloud infrastructure team on AWS & Azure, Storage, Cloud Networking, and ...

Boeing

Senior Cloud Solution Architect

Mesa, AZ · On-site

$63 - $86.25/hr

... as AWS, Azure, or Google Cloud, a strong background in application assessment and migration ... support secure, repeatable, and efficient migrations * Collaborate with architects, engineers ...

Axway

Senior Cloud Infrastructure Engineer

Scottsdale, AZ · Hybrid

$109.80K - $149.20K/yr

Senior Cloud System Engineer This is more than a job. It's a chance to build, grow, and make a real ... Provide L3 support for the cloud infrastructure team on AWS & Azure, Storage, Cloud Networking, and ...

Boeing

Senior Cloud Solution Architect

Mesa, AZ · On-site

$63 - $86.25/hr

... as AWS, Azure, or Google Cloud, a strong background in application assessment and migration ... support secure, repeatable, and efficient migrations * Collaborate with architects, engineers ...

Axway

Senior Cloud System Administrator

Scottsdale, AZ · On-site

... engineers, and security teams to ensure our hybrid cloud infrastructure (AWS, Azure, VMware ... We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and ...

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How much do aws senior cloud support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for aws senior cloud support engineer in Phoenix, AZ is $62.44, according to ZipRecruiter salary data. Most workers in this role earn between $53.22 and $71.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AWS Senior Cloud Support Engineer, and why are they important?

To thrive as an AWS Senior Cloud Support Engineer, you need deep expertise in cloud computing concepts, strong troubleshooting skills, and a solid background in systems administration or development, typically backed by a degree in computer science or a related field. Familiarity with AWS services, scripting languages (such as Python or Bash), infrastructure-as-code tools, and AWS certifications (like AWS Certified Solutions Architect or SysOps Administrator) are highly valued. Outstanding problem-solving abilities, excellent communication, and a customer-focused mindset help you stand out in this role. These skills are crucial for efficiently resolving complex technical issues, ensuring customer satisfaction, and maintaining robust cloud environments.

What are some common challenges faced by AWS Senior Cloud Support Engineers, and how can they be addressed?

AWS Senior Cloud Support Engineers often encounter complex technical issues that require advanced troubleshooting and a deep understanding of AWS services. A common challenge is managing high-priority escalations while balancing multiple customer cases, which requires strong organizational and communication skills. Additionally, staying current with rapidly evolving AWS technologies can be demanding, so ongoing learning and certification are essential. Collaborating effectively with internal engineering and product teams helps resolve issues efficiently and fosters professional growth.

What are AWS Senior Cloud Support Engineers?

AWS Senior Cloud Support Engineers are experienced professionals who provide advanced technical support and troubleshooting for Amazon Web Services (AWS) customers. They help resolve complex cloud computing issues, assist with AWS service integrations, and guide clients in optimizing their cloud infrastructure. In this role, they often collaborate with other AWS teams, create technical documentation, and mentor junior engineers. Their expertise ensures customers can maintain secure, reliable, and scalable cloud environments.

What is the difference between Aws Senior Cloud Support Engineer vs Aws Cloud Support Engineer?

AspectAws Senior Cloud Support EngineerAws Cloud Support Engineer
CertificationsAWS Certified Solutions Architect – Professional, AWS Certified SysOps AdministratorAWS Certified Solutions Architect – Associate, AWS Certified Cloud Practitioner
Experience3+ years in cloud support, troubleshooting complex issues1-2 years in cloud support, handling standard customer inquiries
Work EnvironmentAdvanced technical support, incident management, customer escalationBasic technical support, issue resolution, customer communication

The Aws Senior Cloud Support Engineer typically has more advanced certifications and experience, handling complex issues and escalations. The Aws Cloud Support Engineer focuses on standard support tasks and customer inquiries. The senior role requires deeper technical expertise and problem-solving skills, while the support engineer handles routine issues.

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Aws Senior Cloud Support Engineer jobs near you

Senior Cloud Support Engineer (Tier 3)

SW5 Consulting

Phoenix, AZ • Remote

$100K/yr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About the job Senior Cloud Support Engineer (Tier 3)
An exciting opportunity for a Senior Cloud Support Engineer - Tier 3, has just opened up within this disruptive company. With a client list of the worlds leading content creators from the BBC to Disney to CBS News, they are looking for a Support Engineer with an attitude towards resolving issues that tiers of support have escalated.
As a Senior Cloud Support Engineer you will be an excellent communicator who is confident and empathetic with a varied technical support background. Whether your experience lies in the enterprise or post-production environments, you will be ready to learn, understand and advise in a role that will see you face exciting challenges on a day-to-day basis.
You will provide creative application support for Adobe and Avid solutions, workflow advice, engineering support and technical deployment to a range of distinguished clients in all areas of their workflow including ingest, edit, export and delivery; working to offer proactive support to the environments and users.
Experience Required:
- At least 3-4 years Industry-related experience in a Senior Support role
- Experience with Azure/365, Microsoft desktop/server operating systems
- Practical experience navigating cloud services admin panels (Azure portal)
- Professional certification in Microsoft Azure AZ-900 or AZ-104 is beneficial
- Knowledge of management, control, and monitoring of server infrastructure
- Knowledge of coding languages for scripting (e.g., Python, Perl) is beneficial
- A solid understanding of network technologies
- Experience with virtualisation; Hyper-V, VMWare or Citrix
- Understand security risks, along with their identification and remediation
- Identify Shift Left, Quality and Automation initiatives
- Highly motivated to provide excellent customer service to end users and colleagues.
- Strong verbal and written communication skills.
Not only is this a fantastic Senior Support Engineer role it is also a fantastic team to be part of and gives the opportunity to mould this role going forward.
This position is fully remote but we need someone in the MST time zone. It will pay up to $100k + benefits.
At SW5 we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Package Details
+ healthcare
+ pension / 401k
+ additional benefits

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