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Aws Connect Jobs in Michigan (NOW HIRING)

Work with AWS and Kubernetes platforms to deploy and manage API solutions in cloud and containerized environments. * Implement and support API security standards such as OAuth 2.0, OpenID Connect ...

... AWS, Azure, OCI, and on-premises environments. • Build and manage hybrid and multi-cloud connectivity, including VPN, SD-WAN, direct connect services, and Megaport. • Manage on-premises network ...

... AWS, Azure, OCI, and on-premises environments. • Build and manage hybrid and multi-cloud connectivity, including VPN, SD-WAN, direct connect services, and Megaport. • Manage on-premises network ...

... AWS, Azure, OCI, and on-premises environments. • Build and manage hybrid and multi-cloud connectivity, including VPN, SD-WAN, direct connect services, and Megaport. • Manage on-premises network ...

Connect with a career that matters, and help us build a safer future. Department Overview Noggin, a ... AWS ecosystem (S3, IAM, CloudWatch, etc.) AI Engineering Practices: * Prompt engineering ...

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Aws Connect information

See Michigan salary details

$9

$47

$67

How much do aws connect jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for aws connect in Michigan is $47.11, according to ZipRecruiter salary data. Most workers in this role earn between $33.75 and $56.15 per hour, depending on experience, location, and employer.

What is an AWS Connect?

An AWS Connect job typically involves configuring, managing, and optimizing Amazon Connect, a cloud-based contact center service. Professionals in this role work on setting up call flows, integrating third-party applications, and analyzing customer interactions to improve service efficiency. They may also handle troubleshooting, security compliance, and automation using AWS services like Lambda, DynamoDB, and S3. Strong knowledge of cloud computing, VoIP, and customer experience strategies is essential for success in this role.

What are the typical daily responsibilities of an AWS Connect?

In an AWS Connect role, your day-to-day tasks often include configuring and managing cloud-based contact center solutions, monitoring system performance, and troubleshooting user or integration issues. You may also collaborate closely with IT teams, business leaders, and third-party vendors to gather requirements, design workflows, and implement new features. Regularly updating documentation, optimizing call routing, and ensuring data security are also key responsibilities. This role typically involves a mix of independent technical work and active teamwork to deliver seamless customer service experiences.

What are the key skills and qualifications needed to thrive in an AWS Connect?

To thrive in an AWS Connect role, you need strong cloud computing knowledge, experience with Amazon Connect setup and administration, and a background in contact center technologies. Familiarity with AWS services like Lambda, S3, and IAM, as well as AWS certification (such as AWS Certified Solutions Architect or AWS Certified Developer), is highly valued. Effective collaboration, troubleshooting skills, and clear communication are vital soft skills for resolving issues and aligning with cross-functional teams. These competencies ensure efficient deployment, management, and optimization of scalable, reliable contact center solutions for organizations.

What job categories do people searching Aws Connect jobs in Michigan look for?

The top searched job categories for Aws Connect jobs in Michigan are:

Infographic showing various Aws Connect job openings in Michigan as of August 2026, with employment types broken down into 54% Full Time, 13% Part Time, 6% Temporary, and 27% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $97,987 per year, or $47.1 per hour.

Amazon Connect Lead / Sr. Delivery Consultant

Reply

Detroit, MI • On-site

$150K - $175K/yr

Full-time

Re-posted 4 days ago


Job description

Storm Reply is an AWS Premier Consulting Partner and the specialist for professional cloud computing services in the Reply network. Through consolidated expertise and many years of experience in the creation and management of Data and Analytics solutions, Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS), Storm Reply supports global clients in the implementation of cloud-based systems and applications. Our goal is to use AWS to create added value for mid-sized and large companies and to help them exploit the full potential of the cloud.

As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply resources and clients to derive, develop and deliver business and technology solutions and service offerings using the latest AWS CX-oriented technology. You will collaborate with project and program managers, providing them with the necessary support and tools to ensure successful project execution in alignment with strategic objectives and client expectations.  You will deliver industry-leading work.  

Responsibilities
-Design, develop and deliver business and technology solutions using Amazon Web Services products, services and platform offerings
-Collaborate with clients to determine how to best resolve client business and technology challenges
-Use Storm, Reply and industry best practices to deliver client solutions effectively and in a quality-focused manner
-Engage AWS partner resources where necessary and applicable to demonstrate capabilities of AWS platforms, products and services in client pursuits, AWS industry events and client engagements
-Participate in the Storm Reply business development activities including but not limited to, client meetings, solution development, proposal / Statement-of-Work writing, client and project management as necessary to meet Storm Reply, AWS and Client business objectives
-Maintain AWS certification in one or more areas as a certified AWS Solution Architect or similar (as provided by AWS Certification and Training)
-Maintain working up-to-date knowledge of AWS products and services available to customers and their general uses
-Work independently and in client-facing roles as needed to support Storm Reply and client businesses
Minimum Requirements
-Current AWS Certification as Solution Architect - Associate or similar
-Three (3) years up to and including current hands-on experience implementing AWS-based solutions in client environments
-Demonstrated Amazon Connect solution design and engineering expertise
-Demonstrated DevSecOps experience on AWS with AWS and/or industry-standard tools including AWS CloudFormation and AWS Lambda
-Demonstrated work in Agile™ development environments, working knowledge of Scrum™, Agile™ ceremonies, planning activities and project cadence
Preferred Qualifications
-AWS Solution Architect Professional Certification
-Experience with AWS Cloud Adoption Framework (CAF), AWS Well-Architected Program, AWS Migration Acceleration Program (MAP), other AWS partner programs
-Demonstrated experience in delivered client projects in one or more AWS platforms such as but not necessarily limited to: Amazon Connect, AWS Location Services, AWS Braket, Amazon Sagemaker, Amazon Bedrock, Amazon Q/Quick, Amazon Lightsail, Amazon Pinpoint, Amazon Supply Chain, AWS Outposts, AWS IoT, AWS CloudFormation, AWS EKS, AWS Elemental/Media Services, Amazon API Gateway, AWS Managed Blockchain, Amazon RedShift, Amazon Amplify, Amazon Code Development tools
-Bachelors Degree in Computer Science, Digital Technology or related field
-Consulting industry experience
-Industry-specific experience in one ore more of the following industries: manufacturing, automotive, financial services, healthcare, retail/consumer package goods, power and utilities, education and/or public sector

About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. 

The base compensation range for this full-time position is between $150,000 - $175,000 (may go higher) plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.

Reply is an equal-opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.