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Awake Overnight Counselor Jobs in Rochester, NY (NOW HIRING)

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Awake Overnight Counselor information

See Rochester, NY salary details

$13

$16

$23

How much do awake overnight counselor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for awake overnight counselor in Rochester, NY is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Awake Overnight Counselor vs Residential Support Worker?

AspectAwake Overnight CounselorResidential Support Worker
CredentialsHigh school diploma; CPR/First Aid often preferredHigh school diploma; CPR/First Aid often required
Work EnvironmentResidential facilities, mental health or addiction centersGroup homes, residential treatment centers
Employer & IndustryBehavioral health, social servicesSocial services, community support
Job FocusMonitoring clients overnight, ensuring safety, providing basic supportAssisting residents with daily activities, supervision, and support

Both roles involve working in residential settings and require similar certifications. However, Awake Overnight Counselors focus more on monitoring clients overnight and ensuring safety, often in mental health or addiction facilities, while Residential Support Workers assist residents with daily activities and support in community-based or residential environments.

What is an awake overnight counselor?

An Awake Overnight Counselor is a professional who provides supervision, support, and crisis intervention to individuals in residential or treatment facilities during nighttime hours. Unlike traditional overnight staff who may sleep, these counselors remain awake throughout their shift to ensure the safety and well-being of residents. Their responsibilities often include monitoring facility security, responding to emergencies, documenting incidents, and assisting residents as needed. This role is critical in environments serving youth, individuals with mental health needs, or those requiring round-the-clock care.

What are the key skills and qualifications needed to thrive as an awake overnight counselor?

To thrive as an Awake Overnight Counselor, you generally need experience in human services, crisis intervention skills, and at least a high school diploma or equivalent—sometimes with additional certifications in CPR or first aid. Familiarity with incident reporting systems, security protocols, and basic computer skills for documentation is typically expected. Strong observation, communication, and emotional resilience are essential soft skills for supporting clients and responding calmly to emergencies during overnight hours. These capabilities ensure the safety, well-being, and effective support of individuals in residential or shelter settings throughout the night.

What are the main challenges faced by awake overnight counselors, and how can candidates prepare for them?

Awake Overnight Counselors often encounter challenges such as managing crises during nighttime hours, staying alert during quiet periods, and supporting residents who may experience anxiety or sleep disturbances. Successful candidates prepare by developing strong crisis intervention skills, maintaining effective communication with both residents and day staff, and establishing routines to stay engaged and vigilant throughout the shift. Building resilience and self-care strategies is also important, as overnight work can affect sleep patterns and personal well-being.
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Awake Overnight Counselor jobs near you
Infographic showing various Awake Overnight Counselor job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,066 per year, or $16.9 per hour.

Awake Overnight Counselor

EAST HOUSE CORPORATION

Rochester, NY • On-site

$19 - $19.50/hr

Full-time

Re-posted 23 days ago

Job description

Description:


East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity.


The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment.


In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.

Responsibilities

Client Services and Goal Achievement:

  • Supervises clients in managing medications according to East House medication policies and procedures.
  • Properly logs medications and ensures documentation is consistent with medication changes.
  • Performs medication book audits as directed by immediate supervisor.
  • Monitors the environment regularly to ensure safety and security.
  • Responds immediately to crises and emergencies following East House policies.
  • Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks.
  • Prepares household supply inventories as directed.
  • Performs routine facility maintenance, including exterior maintenance such as clearing pathways.
  • Completes unit-specific overnight checklist items.

Documentation and Reporting

  • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements.
  • Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals.

Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice.

Requirements:

Education

  • High School Diploma or GED; or
  • Equivalent experience in lieu of education.

Experience

  • Prior residential support or case management experience preferred.

Other Skills/Abilities

  • Possess excellent verbal and written communication skills.
  • Exceptional customer service skills with commitment to helping others.
  • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress.
  • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines.
  • Capability to work cooperatively with culturally diverse clients, staff, and community service providers.
  • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word).

COMPETENCIES

Alignment with East House Values

  • Humanistic, Collaborative, Optimistic, Progressive, Integrity.
  • Represents the organization professionally and aligns with its mission.
  • Performs work with integrity and in compliance with established processes, procedures, and regulations.

Accountability

  • Takes responsibility for all work activities and personal actions.
  • Follows through on commitments; implements decisions that have been agreed upon.
  • Maintains confidentiality with sensitive information.
  • Acknowledges and learns from mistakes without blaming others.
  • Recognizes the impact of one’s behavior on others.

Commitment to Belonging, Respect, and Building a Supportive Community

  • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual.
  • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued.
  • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust.
  • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns.

Working Conditions/Work Environment

Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility.

Physical/Mental Demands

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing.

Reasonable Accommodation

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.