Aviation Operations Manager Jobs in Springfield, MA

GAL AeroStaff Ltd. is an aerospace staffing company specializing in temporary and permanent staffing for general and technical positions in the aviation and aerospace industry.

In keeping with this goal, each benefit program has been carefully devised. These benefits include time-off benefits, such as vacations and holidays, and insurance and other plan benefits. We are constantly studying and evaluating our benefits and policies to better meet present and future requirements.

Position – Supplier Recovery Manager – Aerospace

Location: Multiple Locations / Frequent Travel Required

We are currently seeking an experienced Supplier Recovery Manager to lead recovery and performance-improvement initiatives across the aerospace supply chain. This position is responsible for stabilizing high-risk or underperforming suppliers and improving delivery, quality, capacity, and operational performance in support of critical aerospace programs.

The Supplier Recovery Manager will work directly at supplier locations and collaborate with internal and external stakeholders to develop and execute sustainable recovery plans.

Essential Duties and Responsibilities

• Lead supplier recovery and turnaround initiatives involving delivery, quality, capacity, or operational performance issues
• Assess supplier operations and identify production constraints, bottlenecks, and program risks
• Conduct root cause analyses and implement corrective action plans
• Develop structured supplier recovery plans with measurable milestones, timelines, and performance objectives
• Work directly with supplier leadership and production teams to improve manufacturing flow, capacity, quality, and delivery
• Monitor supplier performance metrics and establish early-warning indicators for potential disruptions
• Ensure recovery activities align with AS9100 requirements and applicable aerospace program standards
• Collaborate with quality, engineering, sourcing, operations, and program management teams
• Provide regular recovery updates, risk assessments, and escalation reports to internal leadership and customers
• Serve as a primary liaison between suppliers and aerospace OEM or Tier 1 customer teams
• Support supplier onboarding, transitions, and alternate-source activities when required for program continuity
• Promote sustainable improvements that remain effective after the recovery initiative is completed
• Travel frequently to domestic and international supplier locations
• Follow all safety procedures, quality standards, and customer requirements
• Perform other duties as assigned

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership – Directs complex supplier recovery efforts and drives accountability
• Problem Solving – Identifies root causes and implements practical corrective actions
• Communication – Communicates risks, expectations, and progress clearly to all stakeholders
• Collaboration – Works effectively with suppliers, customers, and cross-functional teams
• Planning – Develops measurable recovery plans and manages multiple priorities
• Negotiation – Builds alignment and resolves performance or resource conflicts
• Adaptability – Responds effectively to changing supplier and program conditions
• Results Orientation – Drives sustainable improvements in delivery, quality, and capacity

Summary of Education, Experience and Certification

Bachelor's degree in Aerospace Engineering, Supply Chain Management, Operations Management, Manufacturing Engineering, or a related field required. Master's degree preferred.

• Minimum 7 years of experience in aerospace manufacturing, supplier development, supply chain, or operations leadership required
• Proven experience leading supplier recovery, turnaround, or performance-improvement initiatives required
• Experience working directly with aerospace suppliers, OEMs, or Tier 1 manufacturers required
• Lean Manufacturing or Six Sigma certification preferred
• Experience supporting critical or high-risk aerospace programs preferred

Required Knowledge, Skills and Abilities

• Strong knowledge of aerospace supplier performance and recovery practices
• Working knowledge of AS9100, NADCAP, PPAP, First Article Inspection, and applicable aerospace quality requirements
• Strong understanding of aerospace manufacturing processes, including machining, assembly, composites, and special processes
• Experience conducting root cause analyses and developing corrective action plans
• Ability to evaluate production capacity, scheduling, material flow, and operational constraints
• Experience developing and monitoring supplier KPIs and recovery milestones
• Strong project management, stakeholder management, and negotiation skills
• Ability to communicate effectively with supplier leadership, internal management, and customer teams
• Ability to work independently in high-pressure supplier environments
• Ability to manage multiple recovery initiatives and competing program priorities
• Proficiency with reporting, data analysis, and standard business software
• Willingness and ability to travel frequently, including internationally as required

Work Authorization Requirements

Applicants must be legally authorized to work in the United States.

This position may require access to export-controlled information or technology. Candidates must meet all applicable regulatory, customer, and company requirements.

Travel and Work Environment

This position requires frequent travel to supplier facilities and may involve extended assignments at domestic or international locations.

The employee may work in office, production, assembly, machining, and supplier manufacturing environments. Appropriate personal protective equipment and adherence to all site safety requirements are required.

Benefits

Benefits may include:

• Medical, dental, and vision insurance
• Healthcare spending accounts
• Paid parental leave
• Paid and flexible time off
• Paid company holidays
• 401(k) with company matching
• Disability and life insurance
• Incentive and performance-based rewards
• Professional growth and development opportunities