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About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self‑perform construction, and technology start‑up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM‑at‑Risk Contractors.”

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include competitive salaries, auto allowances and gas cards for certain roles, access to market‑leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401(k) plan with employer match and access to expert financial resources, company‑paid and voluntary life insurance, tax‑deferred savings accounts, 10 backup daycare days each year, short‑ and long‑term disability, commuter benefits and more.

The Role

Suffolk is seeking people who are bold, curious, innovative, and caring. Looking for the career opportunity of a lifetime? We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Vice President of Operations will have his/her own project assignment as the senior‑most construction professional on the project, and will also be a resource for the President, General Manager, Chief Operating Officer, and operational staff in areas of work acquisition, contract negotiation and compliance, subcontractor management, financial management, schedule and budget management and compliance with company standard operating procedures.

• Work with Office Leadership to set the business direction and strategy for the office
• Oversee project delivery for the office
• Develop sector expertise, serving as the regional market expert
• Ensure corporate vision and strategies are communicated to Project Executives and the project teams
• Ensure compliance with company’s policies and procedures

Work Acquisition and Client Management

• Working at the direction of the President and COO, identify and establish new client relationships; cultivate relationships with existing clients through exceptional project delivery
• Identify and develop new business opportunities consistent with company objectives
• Direct the strategy and content of group proposals and/or presentations
• Participate in project pursuits
• Recommend general conditions and fees to the Office Leadership
• Ensure client satisfaction at all levels by leveraging formal (Suffolk CONNECT) and informal (client interaction, community events, etc.) channels
• Actively participate in industry events and associations

Financial Management

• Establish financial performance goals for each project and implement strategies to achieve goals
• Review and analyze weekly financial reports on projects; provide guidance and direction to teams
• Complete monthly financial forecasts with project teams. Insure progress against plan is maintained
• Oversee monthly requisitioning
• Monitor project cash flow and achieve established goal

Development of People

• Recruit and hire key operational staff
• Participate on interview team for non‑operational and strategic hires
• Evaluate team performance and provide direction and constructive feedback
• Build future leaders through mentoring
• Support training and curriculum development and planning

Preconstruction

• Oversee preconstruction efforts on assigned projects in support of the President, estimator or preconstruction services leader
• Work in partnership with preconstruction cost estimator to develop accurate project GMP’s
• Write or approve detailed scope of work descriptions for subcontractors

Construction Operations

• Ensure all construction activities are consistent with Suffolk’s standard operating procedures
• Conduct weekly meetings with Project Executives and entire team to review job performance in its entirety
• Develop project execution plans, including baseline schedules for projects utilizing the resources of scheduling and lean planning in the company
• Review schedule updates and participate in monthly update meeting
• Review monthly KPIs, evaluate trends and drive improvement
• Ensure performance corrections are implemented to achieve client satisfaction
• Ensure quality assurance/quality control plan is developed and followed in partnership with the national director of quality assurance
• Ensure project‑specific safety plans and safety standard operating procedures are in place and followed

• Bachelor’s Degree required
• 15–20 years of commercial construction operations experience in the construction industry, ideally within assigned region
• Demonstrated leadership skills, highly positive outlook, flexible, team‑building experience
• Energetic, enthusiastic self‑starter with excellent verbal and written communication skills and an eye for detail
• Outstanding team player with excellent interpersonal skills
• Ability to work in a fast‑paced environment
• Candidate must possess Suffolk’s core values: passion, integrity, hard work, professionalism, and caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine‑motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Where required by law, pay ranges can be found in Suffolk’s job postings. Base salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate’s skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.