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Aviation Customer Support Manager Jobs (NOW HIRING)

Steno

Customer Support Supervisor

$87K - $115K/yr

The Customer Support Team delivers fast, reliable support to Steno's network of Clients and ... Manage the team's schedule, ensuring coverage needs are met. * Oversee quality assurance, reviewing ...

VSE AVIATION

... aviation operators with repair solutions, AOG support, quotation management, and aftermarket service coordination. The position focuses on delivering responsive customer support, developing ...

Nestmed, Inc

Manager, Customer Support

$105K - $115K/yr

As Manager of Customer Support, you'll lead a team of Technical Customer Support Specialists while staying hands-on as the technical escalation layer for the most complex issues that come through the ...

Folio Services, Inc

Customer Support

$18.50 - $24.75/hr

Customer Support Specialist Folio is a fast-growing software startup on a mission to improve ... We utilize Intercom to manage our customer interactions via email and messages primarily. * Voice ...

Flux Protocol, Inc

Customer Support

San Francisco, CA · On-site

$22 - $29.50/hr

... CRM systems. * Bonus: Familiarity with electronics design, CAD or EDA tools, or experience supporting technical/developer audiences. Profile Impact-oriented: You don't feel done until real people are ...

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Aviation Customer Support Manager information

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$33K

$66.1K

$107K

How much do aviation customer support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for aviation customer support manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Aviation Customer Support Manager jobs?

For Aviation Customer Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Aviation Customer Support Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Support Representative 2nd Shift

Madison, WI • On-site

Wisconsin Aviation
Aerospace Product and Parts Manufacturing • 51 - 200 employees
Learn more about Wisconsin Aviationexternal

$16 - $22/hr

Other

Medical, Dental, PTO

Re-posted 8 days ago

Wisconsin Aviation rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

55th of 68 rated aviation services

Job description

Wisconsin Aviation is a premier, full-service Fixed-Base Operator (FBO) delivering elite support to passengers and crew in the dynamic world of general aviation and private air travel. We take pride in offering high-level customer service to both public and private clients. If you are a proactive, positive professional who loves making a great first impression, we want you on our flight line!


As the face of Wisconsin Aviation, our Front Desk Concierge welcomes every visitor, pilot, and passenger with a warm smile and top-tier hospitality. You will manage a diverse range of services to support both internal team operations and external clients, ensuring smooth and seamless travel experiences.


  • You will deliver premium, high-touch customer support to private pilots, corporate clients, and general aviation visitors.
  • Manage the front desk environment, coordinating arrivals, departures, and ground handling requests.
  • Provide concierge assistance, including arranging local transportation, catering, and accommodations.
  • Collaborate closely with line service technicians and flight crew members for seamless operations.
  • Handle multi-line phone communications, scheduling, and billing inquiries efficiently.


Experience: 

  • Minimum of 1 year in a customer-facing role (hospitality, retail, or front desk experience is highly valued).
  • Aviation Knowledge: Previous experience or familiarity with general aviation is preferred, but we will fully train dedicated individuals.
  • A motivated, positive, and proactive attitude with strong communication skills.
  • Availability: Because aviation never sleeps, our operations run 24/7. FT Candidates must be available to work some holidays and at least one weekend day per week.
  • Current shift openings: First Shift (6:00 AM – 2:00 PM) and Second Shift (2:00 PM – 10:00 PM).


Pay is competitive and commensurates with your experience level; Full-Time (>35 hours/week) benefits offered - medical/dental benefits package, paid time off (PTO), and flight training discounts. Part-Time Benefits: Limited benefits package options available.


We offer a unique opportunity to build a career in the exciting corporate and private aviation industry.If you are ready to elevate your career and thrive in a fast-paced, customer-oriented environment, we would be delighted to meet you. Please submit your resume today!


Location: Madison, WI (MSN)

Our focus is on delivering the best possible customer service

Not a VISA sponsor, nor able to employ anyone not authorized for unrestricted employment within the U.S.

Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, marital or veteran status, or any other legally protected status.


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