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Aviation Customer Experience Manager Jobs Jobs (NOW HIRING)

Nassco, Inc

Customer Experience Manager

New Berlin, WI · On-site

The Customer Experience Manager leads and develops the customer experience team, implements customer-focused strategies, and fosters a culture of collaboration, continuous improvement, and service ...

Q2

Customer Experience Manager

Austin, TX · On-site

SUMMARY Q2 is seeking a Customer Experience Manager who will reportto theCustomer Experience Team Manager,theCustomerExperience Manager ensures that thecustomeris satisfied with company projects and ...

Associa

Customer Experience Manager

Wilmington, NC · On-site

The Customer Experience Manager is responsible for overseeing and optimizing the complete customer journey for CAMS clients, from initial onboarding through long-term partnership and renewal. This ...

Five Below

Customer Experience Manager

Douglas, GA · On-site

The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...

Allura

Customer Experience Manager

Houston, TX · On-site

$80 - $100/hr

Customer Experience Manager Full Time Management Houston, TX, US Salary Range: $90,000.00 To $100,000.00 Annually Customer Experience Manager Department: Customer Experience Reports To: Director ...

Stord

Customer Experience Manager

Las Vegas, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client ...

Jobtailor

Customer Experience Manager

Blaine, WA · On-site

$100 - $125/hr

Requirements * Proven experience in customer experience, account management, or a related field. * Strong ability to manage multiple priorities and complex service solutions in a fast-paced ...

New

Portnox

Customer Experience Manager

Austin, TX · On-site

As a Customer Experience Manager at Portnox, you will play a pivotal role in driving the success and satisfaction of our biggest customers throughout their entire lifecycle. This is an exciting ...

Five Below

Customer Experience Manager

Arlington, TX · On-site

$15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Five Below

Customer Experience Manager

Broken Arrow, OK · On-site

$15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Len the Plumber

Customer Experience Manager

Horsham, PA · On-site

$70K - $80K/yr

Customer Experience Manager Compensation: $70,000-80,000 annual plus bonus eligibility Work Type: Full-Time | Onsite Location: Horsham, PA About Len the Plumber Heating and Air When you join Len the ...

UniFide CST

Customer Experience Manager

La Crosse, WI · On-site

$88K - $110K/yr

As Customer Experience Manager, you'll be responsible for designing, improving, and ensuring a seamless, positive experience across all customer touchpoints in sales, service, and support. You will ...

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Aviation Customer Experience Manager Jobs information

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How much do aviation customer experience manager jobs jobs pay per year?

As of Sep 8, 2026, the average yearly pay for aviation customer experience manager jobs in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Aviation Customer Experience Manager Jobs vs Airport Operations Coordinator Jobs?

AspectAviation Customer Experience Manager JobsAirport Operations Coordinator Jobs
Required CredentialsBachelor's in Hospitality, Business, or Aviation; Customer Service certificationsBachelor's in Aviation Management, Logistics, or related field; Certification in Airport Operations
Work EnvironmentCustomer service departments, airline offices, airport loungesAirport terminals, control towers, operational offices
Employer & Industry UsageAirlines, airport authorities, travel companiesAirports, airline ground services, transportation agencies
Common Search & ComparisonFocus on customer experience, service quality, passenger satisfactionFocus on airport logistics, safety procedures, operational efficiency

While both roles are integral to airport operations, Aviation Customer Experience Managers primarily focus on enhancing passenger satisfaction and service quality. In contrast, Airport Operations Coordinators handle the logistical and operational aspects of airport functioning. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Aviation Customer Experience Manager Jobs jobs?

For Aviation Customer Experience Manager Jobs jobs, the most frequently searched job titles are:

Infographic showing various Aviation Customer Experience Manager Jobs job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Aviation Customer Service Manager

Wichita, KS • On-site

Yingling Aviation Inc
Aviation • 51 - 200 employees
Learn more about Yingling Aviation Incexternal

Full-time

Posted 6 days ago

Yingling Aviation rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

20th of 68 rated aviation services

Job description

Summary of Accountabilities:

This position is established as the Single Point of Contact for all project communications encompassing the entire work scope throughout the duration of the project while safeguarding customer satisfaction, expectations and maintaining company objectives ensuring overall project success.

Primary Duties and Responsibilities:

· Monitor all projects and provide status reports through the proper channels.

· Establish yourself as the single point of contact for the project

· Schedule and conduct a production meeting prior to aircraft input.

· Schedule and conduct customer debrief upon arrival.

· Obtain customer approvals for all requested services.

· Manage aircraft schedule to meet customer expectations and maintain company commitments.

· Continuously maintain positive customer relations prior to, during, and after projects are completed.

· Monitor project financials as outlined per customer terms and conditions.

· Continuously provide project updates to customers as requested.

· Continuously review discrepancies with customers and the team.

· Reviews preliminary invoice prior to presentation to customer.

· Test flight coordination as required.

· Inform upper management of potential problems that could affect customer satisfaction, project success, and quality of work or safety.

· Coordinate aircraft delivery and ensure aircraft is released and ready to depart with all records, loose equipment, and personal items onboard.

· Present final invoice to customer and ensure payment has been received.

· Assist with invoice disputes and warranty claims.

· Perform customer follow-ups and administer customer surveys.

· Must adhere to the current and future company policies, safety guidelines and aviation procedures, and work in a professional manner.

The above statements are intended to describe the general nature and level of work of the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Education and Experience:

• A broad overall knowledge of business aircraft and systems is required.

• Current working knowledge of applicable FAA regulations to include familiarity with foreign certification requirements.

• Capable and motivated to work within the Yingling Aviation processes and monitor customers through this process in such a way as to minimize exceptions, maintain schedules and maximize profitability.

• Must have excellent verbal and written communication skills along with the capacity to facilitate communication between all departments, shifts and customers.

• Computer skills, including Email, Microsoft Word, and Excel, are required.

• Must be able to read/write and speak English.

• Must possess a valid passport and be able to travel worldwide upon request.

• Experience in aviation-related sales is preferred.

• Bachelor’s degree in Sales/Marketing, related curriculum, or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Ten (10) years of aircraft experience with emphasis on aircraft maintenance, sales, system installation, interiors, avionics, and electrical systems.

Work Environment:

  • Full-time position with less than one third of time spent working near moving parts, in high precarious places, in conditions with fumes or airborne particles, or with toxic or caustic chemicals.
  • Office environment with daily interaction with all levels of management, staff, and customers.
  • • Moderate noise level.

Compensation:

• Competitive salary commensurate with experience.

• Performance-based bonuses.

• Comprehensive benefits package.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

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