ZipRecruiter

Log In

1

Aviation Customer Success Jobs (NOW HIRING)

Dougs Inc

Customer Success Specialist H/F

Customer Success Specialist Wanted Today I am going to tell you a story, that of Dougs. We are ... Address: 32 rue du 35ème régiment d'aviation 69500 Bron Position open to people with disabilities ...

Safran

Customer Success Leader

Grand Prairie, TX · On-site

The Customer Success Leader (CSL) is responsible for driving continuous improvement in customer ... Education/Experience • Associate's degree in Business, Engineering, Aviation, or a related field ...

JetInsight

Operator Success Manager

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively ... An interest in aviation and/or the travel industry is a plus!

JetInsight

Operator Success Manager

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively ... An interest in aviation and/or the travel industry is a plus!

previous pagenext page

Showing results 21-40

All JobsTravel JobsAviation JobsAirfield Operations Specialist JobsAviation Customer Success Jobs

Aviation Customer Success information

See salary details

$11

$24

$47

How much do aviation customer success jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aviation customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are popular job titles related to Aviation Customer Success jobs?

For Aviation Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Aviation Customer Success job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Staff Customer Success Manager (R5645)

San Diego, CA • On-site

BlackCube Labs
See more jobs at BlackCube Labsexternal

$125 - $150/hr

Other

Posted 20 days ago

Key responsibilities

  • Build and maintain strong relationships with customers.

  • Act as the primary point of contact for onboarding, training, offboarding, and renewals.

  • Develop and implement customer success plans, conduct regular reviews, and collaborate with sales and product teams to address customer needs.

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

This is a senior (~8+ years of experience) Customer Success Manager on a small team supporting our Hivemind Enterprise Customers. This is a high-impact role interacting with external C-Suite stakeholders!

Please note, this role would require extensive travel to visit customers, including international customers in Europe and around North America. Travel expectations could vary from 30-50% of total work.

The Customer Success Manager will be responsible for ensuring customers achieve their desired outcomes through the use of Shield AI Hivemind Enterprise Software. This role involves proactive engagement with customers from onboarding to offboarding, managing account health, providing program management support and helping drive renewals.

What you\'ll do:
  • Build and maintain strong relationships with customers
  • Act as the primary point of contact for customer onboarding, training, offboarding and renewals
  • Develop and implement customer success plans
  • Conduct regular reviews to ensure customers are achieving their goals
  • Collaborate with sales and product teams to address customer needs and feedback
  • Own and drive contract renewal
  • Collaborate with sales to expand revenue in a land and expand motion
Required qualifications:
  • Bachelor's degree in business, engineering, or a related field.
  • 8+ years of experience in customer success or account management.
  • 3+ years of experience working with large enterprise customers.
  • Proven experience in revenue renewal and retention for multi-million-dollar contracts.
  • Experience working in a startup environment.
  • Excellent communication and project management skills.
  • Strong problem-solving skills and the ability to think strategically.
  • Ability to work in a fast-paced, dynamic environment.
Preferred qualifications:
  • Strong understanding of AI and robotics technology.
  • Experience building and running a small customer success team at a startup.
  • Familiarity with the defense aviation industry.
  • Familiarity with developer facing software products.
  • Certification in project management.
  • Certification in customer success management.
  • Experience in supporting customers for new products.

$110,000 - $170,000 a year

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed toequal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

#J-18808-Ljbffr

Apply