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Aviation Customer Success Jobs (NOW HIRING)

ADP, Inc.

Aviation Customer Service Manager

Wichita, KS · On-site

$100 - $125/hr

Aviation Customer Service Manager Summary of Accountabilities: This position is established as the ... success. Primary Duties and Responsibilities: * Monitor all projects and provide status reports ...

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Comply365

Customer Success Manager

Irving, TX · On-site

We are building a new Customer Success organization to support our growing SaaS platform serving aviation and training organizations worldwide. Our product portfolio includes Training Management ...

Vistair Systems

Customer Success Manager

Irving, TX · On-site

About the role We are building a new Customer Success organization to support our growing SaaS platform serving aviation and training organizations worldwide. Our product portfolio includes Training ...

Vistair

Customer Success Manager

Irving, TX · Hybrid

About the role We are building a new Customer Success organization to support our growing SaaS platform serving aviation and training organizations worldwide. Our product portfolio includes Training ...

Luminary Cloud

Customer Success Engineer

San Mateo, CA · On-site

... Aviation, Joby Aviation, Piper Aircraft and Trek Bikes. Luminary is a Series B company and is ... Do AI customer success agents excite you or terrify you? A brave new world of customer success is ...

Veryon

Customer Success Manager

Customer Success Manager - AI & Customer Experience Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance ...

Veryon

Customer Success Manager

San Francisco, CA · On-site

Description: About Veryon Veryon is the leading global provider of aviation software and ... About the Role The Customer Success Manager - AI & Customer Experience is responsible for managing ...

ForeFlight

Sr Customer Success Manager

Houston, TX · On-site

$100 - $125/hr

Customer Success Managers focus on retention, renewal execution, expansion, customer health, and ... Pilot or aviation enthusiast About Jeppesen ForeFlight Jeppesen ForeFlight is a leading provider of ...

LED FastStart

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer ... Aviation * Technical sales Qualifications Preferred: * FAA Part 107 Remote Pilot Certificate (or ...

Zensors

Customer Success Lead

San Francisco, CA · On-site

Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible go ... and travel & aviation forums. He has a degree in Computer Science & Interaction Design from ...

Shield AI

Staff Customer Success Manager

San Diego, CA · On-site

$110K - $170K/yr

Familiarity with the defense aviation industry. * Familiarity with developer facing software products. * Certification in project management. * Certification in customer success management.

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How much do aviation customer success jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for aviation customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

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For Aviation Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Aviation Customer Success job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Aviation Customer Service Manager

Wichita, KS • On-site

Yingling Aviation Inc
Aviation • 51 - 200 employees
Learn more about Yingling Aviation Incexternal

Full-time

Posted 6 days ago

Yingling Aviation rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

20th of 68 rated aviation services

Job description

Summary of Accountabilities:

This position is established as the Single Point of Contact for all project communications encompassing the entire work scope throughout the duration of the project while safeguarding customer satisfaction, expectations and maintaining company objectives ensuring overall project success.

Primary Duties and Responsibilities:

· Monitor all projects and provide status reports through the proper channels.

· Establish yourself as the single point of contact for the project

· Schedule and conduct a production meeting prior to aircraft input.

· Schedule and conduct customer debrief upon arrival.

· Obtain customer approvals for all requested services.

· Manage aircraft schedule to meet customer expectations and maintain company commitments.

· Continuously maintain positive customer relations prior to, during, and after projects are completed.

· Monitor project financials as outlined per customer terms and conditions.

· Continuously provide project updates to customers as requested.

· Continuously review discrepancies with customers and the team.

· Reviews preliminary invoice prior to presentation to customer.

· Test flight coordination as required.

· Inform upper management of potential problems that could affect customer satisfaction, project success, and quality of work or safety.

· Coordinate aircraft delivery and ensure aircraft is released and ready to depart with all records, loose equipment, and personal items onboard.

· Present final invoice to customer and ensure payment has been received.

· Assist with invoice disputes and warranty claims.

· Perform customer follow-ups and administer customer surveys.

· Must adhere to the current and future company policies, safety guidelines and aviation procedures, and work in a professional manner.

The above statements are intended to describe the general nature and level of work of the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Education and Experience:

• A broad overall knowledge of business aircraft and systems is required.

• Current working knowledge of applicable FAA regulations to include familiarity with foreign certification requirements.

• Capable and motivated to work within the Yingling Aviation processes and monitor customers through this process in such a way as to minimize exceptions, maintain schedules and maximize profitability.

• Must have excellent verbal and written communication skills along with the capacity to facilitate communication between all departments, shifts and customers.

• Computer skills, including Email, Microsoft Word, and Excel, are required.

• Must be able to read/write and speak English.

• Must possess a valid passport and be able to travel worldwide upon request.

• Experience in aviation-related sales is preferred.

• Bachelor’s degree in Sales/Marketing, related curriculum, or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Ten (10) years of aircraft experience with emphasis on aircraft maintenance, sales, system installation, interiors, avionics, and electrical systems.

Work Environment:

  • Full-time position with less than one third of time spent working near moving parts, in high precarious places, in conditions with fumes or airborne particles, or with toxic or caustic chemicals.
  • Office environment with daily interaction with all levels of management, staff, and customers.
  • • Moderate noise level.

Compensation:

• Competitive salary commensurate with experience.

• Performance-based bonuses.

• Comprehensive benefits package.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

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