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Avatar Remote Jobs in Utah (NOW HIRING)

Senior Sign Language Specialist

Salt Lake City, UT · On-site +1

$66K/yr

Review text-to-sign avatar output for ASL grammatical accuracy, naturalness, and cultural ... Able to sit/stand for long periods of time in an office or remote work environment. * Dexterity of ...

Avatar Remote information

What is an Avatar Remote?

Avatar Remote jobs typically involve individuals working remotely as interpreters or communicators, often for the deaf and hard-of-hearing community. In these roles, employees use video relay services (VRS) or video remote interpreting (VRI) platforms to facilitate communication between people who use sign language and those who do not. The 'avatar' aspect may refer to using a digital representation or virtual character during interactions, though some companies use live interpreters. These positions require excellent communication skills, proficiency in sign language, and comfort with technology. Remote work offers flexibility but also demands a quiet environment and reliable internet connection.

What are the key skills and qualifications needed to thrive as an Avatar Remote?

To thrive as an Avatar Remote (Remote Captioning Assistant), you need excellent listening, fast and accurate typing, and strong English grammar skills, often supported by a high school diploma or equivalent. Familiarity with captioning software, real-time communication platforms, and sometimes specialized certifications like CART (Communication Access Realtime Translation) are typically required. Outstanding attention to detail, clear communication, and the ability to remain focused in live settings help professionals excel in this role. These skills ensure that communication is accessible, accurate, and timely for clients who rely on real-time captioning services.

What are some common challenges faced by Avatar Remote agents when assisting clients, and how can they overcome them?

Avatar Remote agents often face challenges such as managing high call volumes, handling difficult or unclear customer requests, and maintaining focus while working independently from home. To overcome these, agents benefit from strong communication skills, consistent adherence to scripts or protocols, and proactive use of support channels like team chats or supervisors. Regular training sessions and scheduled breaks can also help agents stay sharp and deliver high-quality service.

What is the difference between Avatar Remote vs Customer Service Representative?

AspectAvatar RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCustomer support, tech, retailCustomer support, retail, telecom
Common Search/ComparisonYesYes

Avatar Remote and Customer Service Representative roles both involve assisting customers, often remotely, with similar credentials and work environments. Avatar Remote typically refers to a specific remote customer support platform or company, while Customer Service Representative is a broader job title across industries. Both roles focus on communication skills and can be found in similar industries, making them common points of comparison for job seekers.

What are popular job titles related to Avatar Remote jobs in Utah?

For Avatar Remote jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Avatar Remote jobs?

Cities in Utah with the most Avatar Remote job openings:

Senior Sign Language Specialist

Salt Lake City, UT • On-site, Remote


Sorenson Communications

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

257th of 496 rated business services

People enjoy working here

Good employer

Paid breaks


$68K - $113K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Full time Benefits              

  • Paid Vacation Time and Paid Sick Time and Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
    • TeleDoc
    • HSA company match
    • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

Essential Duties and Responsibilities

  • Maintain and expand Sorenson's ASL sign dictionary — author new entries, review and update existing entries, document regional and register variants, and resolve disputed entries with the Lead.
  • Annotate ASL video using advanced gloss conventions, including classifier predicates (locative, instrument, semantic, body-part, and element classifiers), non-manual markers, role shift, and prosody.
  • Partner with AI/ML engineering teams to clarify linguistic requirements for training data, review model outputs for linguistic accuracy, and provide feedback on edge cases.
  • Review text-to-sign avatar output for ASL grammatical accuracy, naturalness, and cultural appropriateness; document issues using standardized rubrics.
  • Lead weekly linguistic calibration sessions; own gloss and classifier convention documentation and decision logs.
  • Mentor Sign Language Specialists during cross-functional rotations.
  • Maintain accurate records of annotation work, decisions, and edge cases in team tooling and documentation systems.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements:  Less than 25%

Education

Minimum of 4 Year / Bachelors Degree In ASL Linguistics, Deaf Studies, ASL Studies, Interpreting, Deaf Education, or related fields.

Preferred Graduate Degree In ASL Linguistics, Linguistics, Deaf Studies, Interpreting, Deaf Education, or a related field.

Experience

3 Years of substantive professional ASL work (annotation, linguistics, interpreting, Deaf education, or comparable).

Knowledge, Skills, and Abilities

  • Required
  • Bilingual in ASL in English, with the ability to produce and quality-assure professional English transcriptions from ASL source content.
  • Deep working knowledge of ASL linguistics — gloss conventions, non-manual markers, classifier predicates, role shift, and ASL grammar.
  • Active and informed participant in the Deaf community, with awareness of regional and generational ASL variation.
  • Experience producing or annotating ASL content for instructional, research, interpreting, or media purposes.
  • Strong written English for documentation, task specifications, and cross-team collaboration.
  • Comfortable working with computer-based annotation tools and learning new software.
  • Attention to detail, consistency, and a willingness to follow and improve standardized conventions.
  • Ability to work both independently and collaboratively with peer Specialists, the Lead, and engineering teams.
  • Proficiency with standard productivity and collaboration tools (Microsoft Office, Confluence, JIRA, or equivalent).
  • Positive attitude, team player, strong interpersonal communication skills, and able to work across research, engineering, and business departments.
  • Preferred
  • American Sign Language as a primary or native language.
  • Prior experience with annotation tools such as ELAN, CVAT, or comparable platforms.
  • Experience working with AI/ML teams, technology companies, or research groups that produce sign language data.
  • Experience reviewing or evaluating signed avatars, animations, or generated ASL content.
  • Experience writing or reviewing annotation guidelines, style guides, or convention documentation.
  • Familiarity with sign language corpora, lexicography, or dictionary projects.
  • Experience mentoring or training other annotators or linguists.
  • Familiarity with PSE, SEE, and other North American signing varieties.

Working Conditions and Physical Requirements

  • Able to travel up to 5% of the time.
  • Able to sit/stand for long periods of time in an office or remote work environment.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and related tools.
  • Regular and predictable attendance required.
  • Positive attitude, team player, strong interpersonal communication skills, and able to work across research, engineering, and business departments.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity:

Sorenson Communications is an EOE, Disability/Age Employer.


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