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AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. We're proud of our collaborative culture where innovation thrives and every team member is valued. Want to be part of something meaningful? Apply today and help us shape the future of healthcare!

Position Summary:

The Sales Engineer IV serves as a key technical advisor supporting sales of Smart Room, Virtual Care, and Connected Care solutions for healthcare organizations. This role partners with sales, clinical, IT, and product teams to design, demonstrate, and validate integrated solutions that improve patient experience, staff efficiency, clinical workflows, and operational outcomes. The position combines healthcare technology expertise, solution architecture, interoperability, and consultative selling to drive successful customer engagements and revenue growth.

Responsibilities:

1. Partner with sales leaders and account executives to develop technical sales strategies and support complex healthcare opportunities.
2. Conduct customer discovery sessions, technical assessments, and workflow evaluations to identify business, clinical, and technical requirements.
3. Design and present Smart Room, Virtual Nursing, Patient Engagement, and Connected Care solutions aligned with customer goals.
4. Deliver compelling product demonstrations, technical presentations, and ROI-based solution recommendations to executive, clinical, and IT stakeholders.
5. Serve as the subject matter expert for healthcare interoperability, integrations, networking, and system architecture requirements.
6. Collaborate with security team on technical responses for RFPs, RFIs, security questionnaires, and architecture reviews.
7. Collaborate with Product Management and Engineering to communicate customer requirements, product enhancements, and market needs.
8. Ensure a seamless transition from sales to implementation by documenting technical requirements and supporting project handoffs.
9. Represent the organization as a technical expert at customer events, industry conferences, and trade shows, leads technical set up of AvaSure's platform.
10. Mentor and train collaborating team members while promoting best practices in technical sales and solution design.

Competencies:

Consultative & Solution Selling
Healthcare Technology & Clinical Workflow Expertise
Smart Room & Virtual Care Solution Architecture
Customer Focus & Executive Presence
Healthcare Interoperability (HL7, FHIR, APIs)
Networking, Cloud & Systems Integration
Presentation & Demonstration Skills (virtual and in-person)
Strategic Problem Solving
Cross-Functional Collaboration & Influencing

Supervisory Requirements:

None

Education & Experience:

Bachelor's degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, Biomedical Engineering, or a related technical field required.
Master's degree in Business, Healthcare Informatics, Engineering, or a related discipline preferred.
Required Certifications
CompTIA Network+ or equivalent networking certification.
CompTIA Security+ or equivalent cybersecurity certification.
Microsoft Azure Fundamentals (AZ-900) or equivalent cloud certification.
Preferred Certifications
Azure Administrator Associate (AZ-104)
Azure Solution Architect Expert (AZ-305)
Windows Server Administrator Associate (AZ-80x)
CPHIMS (Certified Professional in Healthcare Information and Management Systems)
CCNA (Cisco Certified Network Associate)
CISSP (Certified Information Systems Security Professional)
HL7/FHIR Interoperability Certification

Required Experience
6+ years of customer-facing technical sales engineering, solutions consulting, or healthcare technology experience.
5+ years supporting healthcare providers, health systems, MedTech, digital health, or clinical technology solutions.
Demonstrated success supporting enterprise software, SaaS, medical device, or healthcare technology sales.
Experience presenting to executive, clinical, operational, and IT stakeholders.
Strong knowledge of healthcare IT infrastructure, networking, cloud technologies, and systems integration.
Experience working with EHR platforms, patient engagement technologies, virtual care solutions, or clinical communication systems.
Preferred Experience
Experience with Epic, Oracle Health/Cerner, or MEDITECH environments.
Experience supporting Smart Room, Virtual Nursing, Telehealth, RTLS, or Connected Care solutions.
Previous mentoring or leadership experience within a sales engineering organization.

Physical Demands & Working Environment:

• Must be able to sit for much of the workday with regular walking and/or standing.
• Must be able to work in an office and clinical environment.
• This role requires approximately 50-75% travel.

Compensation & Benefits

• Base Salary Range: $120,000 - $140,000 per year.
• Bonus/Commission Eligibility: Yes, bonus eligible for non-sales roles.
• Benefits Offered:
  • AvaSure sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 4%
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Flexible Time Off Plan & Paid Holidays
  • Parental Leave
  • Generous Tuition & Continuing Education Reimbursement available
  • Employee Referral Bonus

FLSA Classification: Exempt

Position Type: Full-time

Location: United States | Remote

Why AvaSure?

As the pioneer and expert in inpatient telehealth, AvaSure has provided safer environments with over 2 million patients monitored and 200 million monitored hours. By continuing to reduce adverse events, and by optimizing workforce efficiencies for the nation's top health systems, AvaSure has consistently lowered the cost of care while providing safer, more efficient healthcare for everyone.

Diversity creates a healthier work environment: AvaSure is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.