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Av Support Engineer Jobs in Chicago, IL (NOW HIRING)

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... Experience with Crestron AV control systems and Polycom Studio X50. * Familiarity with AV over IP ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio. * Working knowledge of ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join ... Experience with Crestron AV control systems and Polycom Studio X50. * Familiarity with AV over IP ...

Impact Networking

AV Technician

Lake Forest, IL · On-site

Assemble, wire, and dress equipment racks based on design specifications and engineer direction. * Support commissioning, system verification, and methodical troubleshooting across the AV signal path.

Impact Networking

AV Technician

Lake Forest, IL

Assemble, wire, and dress equipment racks based on design specifications and engineer direction. * Support commissioning, system verification, and methodical troubleshooting across the AV signal path.

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ... You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL

$40 - $45/hr

What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ... You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration ...

AHEAD

Desktop Support Engineer

Libertyville, IL · On-site

AHEAD builds platforms for digital business and is seeking a Desktop Support Engineer to serve as a ... AV, and networking (TCP/IP, DNS, etc.) • Technical troubleshooting and problem-solving ...

AHEAD

Desktop Support Engineer

Libertyville, IL · On-site

$65K - $75K/yr

Ability to troubleshoot and support infrastructure such as wireless, multi-function copiers, AV, and networking (TCP/IP, DNS, etc.)   * Technical troubleshooting and problem-solving ...

Extron

AV Systems Design Engineer

Chicago, IL · On-site

$110K - $140K/yr

Extron is looking for an AV Systems Design Engineer to support its well-established base of professional audiovisual integrators and engineers. In this role you will assist Extron customers with AV ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the ... Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the ... Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the ... Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)

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All JobsAv Support Engineer JobsAv Support Engineer Jobs in Chicago, IL

Av Support Engineer information

See Chicago, IL salary details

$17

$41

$70

How much do av support engineer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for av support engineer in Chicago, IL is $41.10, according to ZipRecruiter salary data. Most workers in this role earn between $30.48 and $48.08 per hour, depending on experience, location, and employer.

What is the difference between Av Support Engineer vs AV Technician?

AspectAv Support EngineerAV Technician
CertificationsCTS, AVIXA certifications, vendor-specific trainingBasic AV certifications, manufacturer training
Work EnvironmentCorporate, enterprise, or large-scale AV supportEvent setups, installation sites, and smaller venues
ResponsibilitiesSystem troubleshooting, support, and maintenance; technical consultingInstallation, setup, and operation of AV equipment

The main difference is that Av Support Engineers focus on supporting and maintaining complex AV systems in corporate or enterprise environments, often requiring specialized certifications. AV Technicians typically handle installation and operation of AV equipment in event or venue settings. Both roles require technical skills, but Av Support Engineers usually have a broader scope of system support and troubleshooting expertise.

What are AV Support Engineers?

AV Support Engineers are professionals who specialize in the setup, maintenance, and troubleshooting of audio-visual (AV) systems and equipment. They work with technologies such as projectors, sound systems, video conferencing tools, and digital displays to ensure seamless communication and presentations. Their role often involves installing hardware and software, providing technical support during live events or meetings, and resolving issues to minimize downtime. AV Support Engineers may work in corporate environments, educational institutions, or entertainment venues.

What are some common challenges an AV Support Engineer faces when supporting live events, and how are they typically addressed?

AV Support Engineers often encounter challenges such as last-minute equipment failures, unexpected technical glitches, and complex venue acoustics during live events. To address these issues, they perform thorough pre-event testing, maintain backup equipment, and collaborate closely with event coordinators and IT teams to ensure smooth communication. Quick troubleshooting skills and the ability to stay calm under pressure are essential, as is adaptability to rapidly changing event requirements or schedules.

What are the key skills and qualifications needed to thrive as an AV Support Engineer, and why are they important?

To thrive as an AV Support Engineer, you need a solid understanding of audio-visual systems, networking, and troubleshooting, often supported by a relevant degree or technical certifications. Familiarity with AV control systems (such as Crestron or Extron), video conferencing platforms, and ticketing software is typically required. Strong customer service, problem-solving, and effective communication skills help you excel in fast-paced environments and address client needs efficiently. These skills ensure seamless technical support, minimize downtime, and enhance the overall user experience.
What are popular job titles related to Av Support Engineer jobs in Chicago, IL? For Av Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Av Support Engineer jobs in Chicago, IL look for? The top searched job categories for Av Support Engineer jobs in Chicago, IL are:
Av Support Engineer jobs near you
Infographic showing various Av Support Engineer job openings in Chicago, IL as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $85,498 per year, or $41.1 per hour.
AV / IT Support Engineer

AV / IT Support Engineer

Sentinel

Deerfield, IL • On-site

$40 - $45/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 16 days ago

Sentinel Real Estate rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

44th of 250 rated facilities management

Job description

Responsibilities
We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance.
This is a contract to hire position located onsite in Deerfield, IL
Qualifications
Qualifications
Required:
  • 2+ years of experience in IT infrastructure or technical support roles.
  • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony).
  • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints).
  • Experience with Crestron AV control systems and Polycom Studio X50.
  • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio.
  • Working knowledge of Microsoft 365 administration.
  • Excellent troubleshooting skills and ability to communicate technical concepts clearly.
  • Proven ability to work independently and collaboratively in fast-paced environments.
  • Experience supporting executive-level users with professionalism and responsiveness.
  • Strong written and verbal communication skills.
  • The candidate must have a car, as this position requires travel between locations
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

Preferred:
  • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming.
  • Experience with Zoom CRC or similar conferencing connectors.
  • Familiarity with ITIL practices and service management tools (e.g., ServiceNow).
  • Experience supporting hybrid work environments and remote collaboration technologies

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$40-$45 per hour
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED.....make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
The "Know Your Rights" Poster is available here
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Sentinel EEO Policy Statement is available here.
https://www.sentinel.com/about/diversity
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