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Av Support Engineer Jobs in Chicago, IL (NOW HIRING)

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... Experience with Crestron AV control systems and Polycom Studio X50. * Familiarity with AV over IP ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join ... Experience with Crestron AV control systems and Polycom Studio X50. * Familiarity with AV over IP ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio. * Working knowledge of ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ... You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL

$40 - $45/hr

What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ... You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration ...

Extron

AV Systems Design Engineer

Chicago, IL · On-site

$110K - $140K/yr

Extron is looking for an AV Systems Design Engineer to support its well-established base of professional audiovisual integrators and engineers. In this role you will assist Extron customers with AV ...

AHEAD

Desktop Support Engineer

Libertyville, IL · On-site

$65K - $75K/yr

Ability to troubleshoot and support infrastructure such as wireless, multi-function copiers, AV, and networking (TCP/IP, DNS, etc.) * Technical troubleshooting and problem-solving capabilities

MrBeast

Senior IT Support Engineer

Chicago, IL · On-site

The Role As Senior IT Support Engineer, you will own identity and access management operations and ... Respond to meeting room, AV, and collaboration issues in real time. * Provide white-glove technical ...

MrBeast

Senior IT Support Engineer

Chicago, IL · On-site

The Role As Senior IT Support Engineer, you will own identity and access management operations and ... Respond to meeting room, AV, and collaboration issues in real time. * Provide white-glove technical ...

1872 Consulting

AV Technician

Chicago, IL · Hybrid

... Engineer Proficient with Cisco UC Tools Experience with Conference Room Controls and AV equipment using technology such as Crestron, Extron, or something similar WebEx, MS Teams and Zoom support ...

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All JobsAv Support Engineer JobsAv Support Engineer Jobs in Chicago, IL

Av Support Engineer information

See Chicago, IL salary details

$17

$41

$70

How much do av support engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for av support engineer in Chicago, IL is $41.07, according to ZipRecruiter salary data. Most workers in this role earn between $30.48 and $48.03 per hour, depending on experience, location, and employer.

What is the difference between Av Support Engineer vs AV Technician?

AspectAv Support EngineerAV Technician
CertificationsCTS, AVIXA certifications, vendor-specific trainingBasic AV certifications, manufacturer training
Work EnvironmentCorporate, enterprise, or large-scale AV supportEvent setups, installation sites, and smaller venues
ResponsibilitiesSystem troubleshooting, support, and maintenance; technical consultingInstallation, setup, and operation of AV equipment

The main difference is that Av Support Engineers focus on supporting and maintaining complex AV systems in corporate or enterprise environments, often requiring specialized certifications. AV Technicians typically handle installation and operation of AV equipment in event or venue settings. Both roles require technical skills, but Av Support Engineers usually have a broader scope of system support and troubleshooting expertise.

What is an AV support engineer?

AV Support Engineers are professionals who specialize in the setup, maintenance, and troubleshooting of audio-visual (AV) systems and equipment. They work with technologies such as projectors, sound systems, video conferencing tools, and digital displays to ensure seamless communication and presentations. Their role often involves installing hardware and software, providing technical support during live events or meetings, and resolving issues to minimize downtime. AV Support Engineers may work in corporate environments, educational institutions, or entertainment venues.

What are some common challenges an AV support engineer faces when supporting live events, and how are they typically addressed?

AV Support Engineers often encounter challenges such as last-minute equipment failures, unexpected technical glitches, and complex venue acoustics during live events. To address these issues, they perform thorough pre-event testing, maintain backup equipment, and collaborate closely with event coordinators and IT teams to ensure smooth communication. Quick troubleshooting skills and the ability to stay calm under pressure are essential, as is adaptability to rapidly changing event requirements or schedules.

What are the key skills and qualifications needed to thrive as an AV support engineer?

To thrive as an AV Support Engineer, you need a solid understanding of audio-visual systems, networking, and troubleshooting, often supported by a relevant degree or technical certifications. Familiarity with AV control systems (such as Crestron or Extron), video conferencing platforms, and ticketing software is typically required. Strong customer service, problem-solving, and effective communication skills help you excel in fast-paced environments and address client needs efficiently. These skills ensure seamless technical support, minimize downtime, and enhance the overall user experience.
What are popular job titles related to Av Support Engineer jobs in Chicago, IL? For Av Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Av Support Engineer jobs in Chicago, IL look for? The top searched job categories for Av Support Engineer jobs in Chicago, IL are:
Av Support Engineer jobs near you
Infographic showing various Av Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $85,430 per year, or $41.1 per hour.

AV / IT Support Engineer

Sentinel Technologies

Deerfield, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Sentinel Technologies is a leading IT services and solutions provider in the US, seeking a proactive Audio Visual and IT Support Engineer to join their IT Infrastructure team. The role focuses on supporting enterprise collaboration and conferencing technologies, particularly Microsoft Teams and Cisco systems, while providing exceptional support to executive-level users.
Responsibilities:
• Support and optimize enterprise collaboration and conferencing technologies.
• Provide seamless support including executive-level assistance.
Qualifications:
Required:
• 2+ years of experience in IT infrastructure or technical support roles.
• Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony).
• Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints).
• Experience with Crestron AV control systems and Polycom Studio X50.
• Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio.
• Working knowledge of Microsoft 365 administration.
• Excellent troubleshooting skills and ability to communicate technical concepts clearly.
• Proven ability to work independently and collaboratively in fast-paced environments.
• Experience supporting executive-level users with professionalism and responsiveness.
• Strong written and verbal communication skills.
• The candidate must have a car, as this position requires travel between locations.
• A valid driver’s license and proof of vehicle insurance will be required.
• Legally authorized to work in the US without sponsorship.
• Must demonstrate a 'can-do' attitude.
Preferred:
• Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming.
• Experience with Zoom CRC or similar conferencing connectors.
• Familiarity with ITIL practices and service management tools (e.g., ServiceNow).
• Experience supporting hybrid work environments and remote collaboration technologies.
Company:
Sentinel Technologies is based in Santa Rosa, California. Founded in 2009, the company is headquartered in Downers Grove, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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