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Av Support Engineer Jobs (NOW HIRING)

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN (onsite/Hybrid-3 days per week) 6 months plus Provides operational support for Audio-Visual (AV) systems ...

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN (onsite/Hybrid-3 days per week) 6 months plus Provides operational support for Audio-Visual (AV) systems ...

WME is seeking an on-site AV Support Engineer to directly support all scheduled in-office live events, meetings, conference room and full-office AV systems. This role will also include some backup ...

WME is seeking an on-site AV Support Engineer to directly support all scheduled in-office live events, meetings, conference room and full-office AV systems. This role will also include some backup ...

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

This role provides essential operational support for Audio Visual (AV) rooms, devices, and end users, ensuring adherence to Service Level Agreements (SLAs). Key Responsibilities: * Handle incident ...

AV Support Engineer II

Richmond, VA ยท On-site

$80K - $104K/yr

AV Support Engineer II Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included ...

AV Support Engineer II

Richmond, VA

$80K - $104K/yr

AV Support Engineer II Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included ...

AV Support Engineer II

Richmond, VA

$80K - $104K/yr

AV Support Engineer II Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included ...

Job Title: AV Support Engineer Location: Memphis, TN (Onsite) Overview We are seeking an experienced AV Support Engineer to provide hands-on support for enterprise audio-visual systems used ...

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Av Support Engineer information

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How much do av support engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for av support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Av Support Engineer vs AV Technician?

AspectAv Support EngineerAV Technician
CertificationsCTS, AVIXA certifications, vendor-specific trainingBasic AV certifications, manufacturer training
Work EnvironmentCorporate, enterprise, or large-scale AV supportEvent setups, installation sites, and smaller venues
ResponsibilitiesSystem troubleshooting, support, and maintenance; technical consultingInstallation, setup, and operation of AV equipment

The main difference is that Av Support Engineers focus on supporting and maintaining complex AV systems in corporate or enterprise environments, often requiring specialized certifications. AV Technicians typically handle installation and operation of AV equipment in event or venue settings. Both roles require technical skills, but Av Support Engineers usually have a broader scope of system support and troubleshooting expertise.

What are AV Support Engineers?

AV Support Engineers are professionals who specialize in the setup, maintenance, and troubleshooting of audio-visual (AV) systems and equipment. They work with technologies such as projectors, sound systems, video conferencing tools, and digital displays to ensure seamless communication and presentations. Their role often involves installing hardware and software, providing technical support during live events or meetings, and resolving issues to minimize downtime. AV Support Engineers may work in corporate environments, educational institutions, or entertainment venues.

What are some common challenges an AV Support Engineer faces when supporting live events, and how are they typically addressed?

AV Support Engineers often encounter challenges such as last-minute equipment failures, unexpected technical glitches, and complex venue acoustics during live events. To address these issues, they perform thorough pre-event testing, maintain backup equipment, and collaborate closely with event coordinators and IT teams to ensure smooth communication. Quick troubleshooting skills and the ability to stay calm under pressure are essential, as is adaptability to rapidly changing event requirements or schedules.

What are the key skills and qualifications needed to thrive as an AV Support Engineer, and why are they important?

To thrive as an AV Support Engineer, you need a solid understanding of audio-visual systems, networking, and troubleshooting, often supported by a relevant degree or technical certifications. Familiarity with AV control systems (such as Crestron or Extron), video conferencing platforms, and ticketing software is typically required. Strong customer service, problem-solving, and effective communication skills help you excel in fast-paced environments and address client needs efficiently. These skills ensure seamless technical support, minimize downtime, and enhance the overall user experience.
More about Av Support Engineer jobs
What cities are hiring for Av Support Engineer jobs? Cities with the most Av Support Engineer job openings:
What states have the most Av Support Engineer jobs? States with the most job openings for Av Support Engineer jobs include:
What job categories do people searching Av Support Engineer jobs look for? The top searched job categories for Av Support Engineer jobs are:
Infographic showing various Av Support Engineer job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 8% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AV Support Engineer

Cook Systems

Memphis, TN โ€ข Hybrid

Other

Posted 7 days ago


Job description

COOK SYSTEMS has an immediate need for an AV Support Engineer

AV Support Engineer
Memphis, TN (onsite/Hybrid-3 days per week)
6 months plus

Provides operational support for Audio-Visual (AV) systems used across conference rooms, meeting spaces, events, and business functions. Responsible for maintaining, troubleshooting, and supporting AV hardware, software, and integrated technologies to ensure reliable service and an excellent user experience. Supports AV lifecycle management through equipment tracking, refresh planning, standards documentation, and historical reporting.
ESSENTIAL JOB FUNCTIONS:
Provide Tier 2/3 support for AV incidents, service requests, and system issues. Monitor, maintain, and troubleshoot AV equipment, control systems, conferencing technologies, and integrated solutions.
Install, configure, and support AV hardware, software, and peripheral devices.
Support conference rooms, meeting spaces, executive events, and special technology requests.
Perform software, firmware, and system updates in accordance with established maintenance schedules.
Assist with AV system deployments, upgrades, migrations, and hardware refresh initiatives.
Maintain AV asset inventory, technology standards, room profiles, and lifecycle documentation.
Track equipment age, supportability, warranty status, refresh history, and technology roadmaps.
Provide historical analysis and reporting on AV equipment upgrades, refresh activities, and standards compliance to support annual planning and budgeting. Support the execution of the AV refresh calendar and annual lifecycle management process.
Work with internal IT teams, vendors, and third-party integrators to support implementations and resolve technical issues.
Document configurations, procedures, troubleshooting steps, operational standards, and support activities.
Analyze recurring issues and recommend improvements to enhance system reliability and user experience.
Participate in change management, testing, validation, and implementation activities.
REQUIREMENTS:
3+ years' experience
Enterprise AV Systems Support & Troubleshooting Experience supporting, maintaining, and troubleshooting enterprise AV technologies, conferencing systems, control platforms, and integrated room solutions.
AV Lifecycle & Asset Management Experience maintaining AV asset inventories, tracking equipment lifecycle and refresh schedules, documenting upgrades, and supporting technology standardization efforts.
AV Infrastructure & Integrations Working knowledge of AV hardware, software, Windows/Mac environments, networking fundamentals (LAN/WLAN/WAN), and third-party AV vendor integrations

Additional Details:

  • Workplace Setting: Hybridย #LI-Hybrid
  • Job Type: Contract
  • Seniority Level: Mid-Senior Level
  • Job Function: Information Technology