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Av Operations Manager Jobs in Illinois (NOW HIRING)

Northern Trust

AV Operations Lead

Chicago, IL · On-site

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Position Summary The AV Operations Lead is responsible for the day-to-day operation, support, and ...

Northern Trust

AV Operations Lead

Chicago, IL · On-site

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Position Summary The AV Operations Lead is responsible for the day-to-day operation, support, and ...

Northern Trust

AV Operations Lead

Chicago, IL

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Position Summary The AV Operations Lead is responsible for the day-to-day operation, support, and ...

The Dalcy

Catering Operations Manager

Chicago, IL · On-site

$55K - $75K/yr

Coordinate with onsite AV/Technical team and assist with set up/breakdown, operation and ... Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule ...

The Dalcy

Catering Operations Manager

Chicago, IL · On-site

$55K - $75K/yr

Coordinate with onsite AV/Technical team and assist with set up/breakdown, operation and ... Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule ...

Parker Hospitality

Sound Engineer

Chicago, IL · On-site

$29/hr

Follow safety protocols for all AV operations and electrical equipment * Log technical issues and coordinate repairs with management as needed * Keep the tech booth, backstage areas, and gear clean ...

Parker Hospitality

Sound Engineer

Chicago, IL · On-site

$29/hr

Follow safety protocols for all AV operations and electrical equipment * Log technical issues and coordinate repairs with management as needed * Keep the tech booth, backstage areas, and gear clean ...

Eaton

Product Manager - AV Solutions

Woodridge, IL · On-site

$86K - $126K/yr

We are seeking an experienced AV Product Manager to own and grow a portfolio of AV connectivity ... Act as the primary liaison between Manufacturing, Sales, Marketing, Operations, and Support.

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All JobsAv Operations JobsAv Operations Manager JobsAv Operations Manager Jobs in Illinois

Av Operations Manager information

See Illinois salary details

$30K

$61.5K

$114.8K

How much do av operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for av operations manager in Illinois is $61,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is an AV operations manager?

AV Operations Managers are professionals responsible for overseeing the daily operations of audiovisual (AV) services within an organization or at events. They manage AV teams, coordinate the setup and maintenance of equipment, and ensure that all audio and visual technology runs smoothly during meetings, conferences, or productions. Their role often includes planning AV logistics, troubleshooting technical issues, and ensuring customer satisfaction. AV Operations Managers also work closely with clients and other departments to meet specific technical requirements and maintain high-quality AV experiences.

What are the key skills and qualifications needed to thrive as an AV operations manager?

To thrive as an AV Operations Manager, you need strong leadership, project management, and technical knowledge of audio-visual systems, typically backed by a degree in a related field or equivalent experience. Familiarity with AV control systems, video conferencing platforms, and certifications such as CTS (Certified Technology Specialist) are commonly required. Outstanding communication, problem-solving abilities, and customer service skills help professionals excel in managing teams and client expectations. These skills ensure seamless AV operations, high-quality service delivery, and successful project outcomes in dynamic environments.

What are some common challenges an AV operations manager faces when overseeing multiple event projects simultaneously?

AV Operations Managers often juggle several events at once, requiring careful coordination of equipment, schedules, and technical teams. A key challenge is ensuring that each event is properly staffed and that all audio-visual equipment is available, tested, and functioning according to client requirements and venue specifications. Additionally, last-minute client requests or technical issues can arise, so adaptability and strong problem-solving skills are essential. Effective communication and collaboration with event planners, technicians, and vendors help ensure successful execution across all projects.

What is the difference between Av Operations Manager vs Av Maintenance Supervisor?

AspectAv Operations ManagerAv Maintenance Supervisor
CertificationsFAA certifications, A&P license often preferredFAA certifications, A&P license often required
Work EnvironmentOversees daily flight operations, logistics, and crew coordinationManages aircraft maintenance, inspections, and repairs
Industry UsageUsed in airline, charter, and corporate aviation companiesCommon in maintenance, repair, and overhaul (MRO) facilities
Search & Comparison IntentPeople compare roles related to aviation operations managementPeople look for maintenance supervision roles in aviation

The Av Operations Manager focuses on overseeing flight operations, logistics, and crew management, ensuring smooth daily airline or corporate flight activities. In contrast, the Av Maintenance Supervisor specializes in aircraft maintenance, inspections, and repairs, ensuring aircraft safety and compliance. Both roles require FAA certifications and are integral to aviation safety and efficiency, but they differ in daily responsibilities and work environments.

What cities in Illinois are hiring for Av Operations Manager jobs?

Cities in Illinois with the most Av Operations Manager job openings:

Av Operations Manager jobs near you
Infographic showing various Av Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,491 per year, or $29.6 per hour.

AV Operations Lead

Chicago, IL • On-site

Northern Trust

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Good employer

Respectful managers

Learn more about Northern Trustexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Position Summary
The AV Operations Lead is responsible for the day-to-day operation, support, and readiness of audiovisual, conferencing, and event technology services across Northern Trust's conference rooms, event spaces, and production environments.
This role serves as the primary operational lead for AV services, ensuring meeting spaces are properly maintained, staffed, and supported while delivering a high-quality experience for partners and stakeholders. The successful candidate will provide hands-on support for conference room technology, coordinate AV resources, oversee incident management, and serve as a trusted advisor for meeting and event technology needs.
In addition to supporting daily operations, this individual will partner with event planners, communications teams, and business stakeholders to support executive meetings, town halls, webcasts, conferences, and hybrid events. The ideal candidate combines strong technical expertise, customer service skills, and event technology experience with the ability to remain calm and effective in high-visibility situations.
This position requires an onsite presence five days per week and occasional support outside normal business hours for major events and executive meetings.
Key Responsibilities
Event Technology & Production Support
  • Coordinate technical readiness for in-person, virtual, and hybrid events.
  • Support executive meetings, conferences, town halls, webcasts, and special events.
  • Develop and review technical event plans, run-of-show documents, and contingency plans.
  • Conduct technical rehearsals and readiness reviews.
  • Serve as the technical lead for larger or high-profile events, coordinating resources and troubleshooting issues in real time.
  • Support control-room style production environments when required.
AV Operations & Support
  • Lead daily operations for conference room, AV, and event technology services.
  • Ensure conference rooms, meeting spaces, and event venues are operational, maintained, and ready for use.
  • Provide hands-on support for Microsoft Teams Rooms, meeting connectivity, content sharing, presentations, and collaboration technologies.
  • Coordinate staffing and support coverage for meetings, events, and conference room activities.
  • Monitor and manage AV-related incidents, service requests, and support tickets to ensure timely resolution.
  • Serve as the primary escalation point for complex AV and conferencing issues.
  • Develop and maintain a strong understanding of all supported conference rooms, event spaces, and technology platforms.
Stakeholder Partnership & Consultation
  • Serve as a trusted technology partner for internal stakeholders, providing guidance and support for meeting and event technology needs.
  • Partner with event planners, communications teams, administrative professionals, and business stakeholders to gather and define technology requirements.
  • Recommend appropriate conferencing, presentation, streaming, and event technology solutions based on meeting objectives and audience needs.
  • Communicate effectively with stakeholders before, during, and after events to ensure successful execution.
Continuous Improvement
  • Maintain and enhance AV operational standards, procedures, and support documentation.
  • Identify opportunities to improve technology reliability, room readiness, stakeholder experience, and operational efficiency.
  • Partner with technology teams and vendors to evaluate and implement new solutions and capabilities.
  • Contribute to the ongoing evolution of conference room and event technology services.
Required Qualifications
  • 7+ years of experience supporting audiovisual systems, conference room technology, event technology, or related environments.
  • Experience supporting corporate meetings, conferences, executive events, webinars, town halls, or hybrid event programs.
  • Strong knowledge of audiovisual systems, presentation technologies, microphones, cameras, displays, audio systems, streaming, and conferencing technologies.
  • Hands-on experience supporting Microsoft Teams Rooms and Microsoft Teams collaboration platforms.
  • Strong troubleshooting and problem-solving skills with the ability to perform effectively in high-pressure situations.
  • Excellent customer service, communication, and stakeholder management skills.
  • Experience coordinating activities across technical teams, vendors, and business stakeholders.
  • Ability to translate business needs into practical technology solutions.
  • Strong organizational skills and the ability to manage multiple priorities simultaneously.
  • Ability to work onsite five days per week.
  • Ability to support occasional early morning, evening, and high-profile events outside standard business hours.
Preferred Qualifications
  • Experience supporting live events, event production, or control room environments.
  • Experience with Microsoft Teams Webinar, Teams Town Hall, ON24, Webex Events, or similar event platforms.
  • Familiarity with production switchers, video routing, streaming platforms, and control-room operations.
  • Experience supporting executive communications, large-scale meetings, or corporate conferences.
Salary Range:
$95,600 - 162,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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