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Automotive Service Manager Jobs in Springfield, OR

Pape Automotive Inc

Automotive Service Advisor

Veneta, OR · On-site

$20 - $35/hr

We are seeking an experienced Automotive Service Advisor to join our team. In this role, you will serve as the main point of contact for our customers, ensuring their vehicles receive top-notch ...

Pape Automotive Inc

Automotive Technician

Veneta, OR · On-site

$20 - $35/hr

At Pape Automotive, we value lasting relationships, outstanding service, and quality car care. Why Pape Automotive: Joining Pape Automotive means becoming part of a dynamic team of professionals who ...

ITW Hobart Service

Service Manager

Coburg, OR

The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District/Branch Manager in the adherence and tracking of ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Springfield, OR

Automotive Service Manager information

See Springfield, OR salary details

$32.6K

$78.4K

$149.6K

How much do automotive service manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for automotive service manager in Springfield, OR is $78,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $83,800.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
What cities near Springfield, OR are hiring for Automotive Service Manager jobs? Cities near Springfield, OR with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Springfield, OR as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $78,399 per year, or $37.7 per hour.
Automotive Service Advisor

Automotive Service Advisor

Pape Automotive Inc

Veneta, OR • On-site

$20 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

We are seeking an experienced Automotive Service Advisor to join our team. In this role, you will serve as the main point of contact for our customers, ensuring their vehicles receive top-notch service. From routine maintenance to complex repairs, you will coordinate with our skilled technicians to deliver timely and efficient solutions. Our expertise covers a diverse range of vehicles, including foreign, domestic, EV, and hybrid models.

Qualifications:
  • The ideal candidate will have a proven track record as a Service Advisor or in a similar customer service role within the automotive industry.
  • Strong technical knowledge of automotive systems and repair procedures is essential.
  • Excellent communication skills, both verbal and written, are crucial for effectively interacting with customers and coordinating with our team.
  • The ability to thrive in a fast-paced environment and prioritize customer satisfaction is key.

Compensation and Benefits:
  • This position offers an hourly wage based on experience, along with a profit-sharing bonus program.
  • Additionally, we provide a company-matched retirement plan and comprehensive benefits; including health, dental, and vision insurance.
  • Paid time off includes vacation days and holidays.

If you are a motivated individual, driven to lead a skilled team of professionals to achieve goals and support success, we want to hear from you! Join the Pape Automotive team today and be part of a rewarding career in the automotive industry. Contact us at (541) 935-0117 or email jesypape@papeautomotiveinc.com.