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Automotive Service Manager Jobs in Springfield, OR

Pape Automotive Inc

Automotive Technician

Veneta, OR · On-site

$20 - $35/hr

At Pape Automotive, we value lasting relationships, outstanding service, and quality car care. Why Pape Automotive: Joining Pape Automotive means becoming part of a dynamic team of professionals who ...

Bi-Mart Corporation

Customer Service Manager

Sweet Home, OR · On-site

$19.30 - $20.95/hr

... Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years ... Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or ...

Outback Steakhouse

Service Manager

Springfield, OR · On-site

$23/hr

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

Outback Steakhouse

Service Manager

Springfield, OR · On-site

$23/hr

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

AAMCO of Eugene

Be Seen First

Experienced Automotive Technician

Eugene, OR · On-site

$20 - $30/hr

At AAMCO Transmissions , our technicians work on a wide variety of repairs -- from general automotive service to drivability diagnostics and transmission R&R. If you enjoy solving problems and ...

AAMCO of Eugene

Be Seen First

Experienced Automotive Technician

Eugene, OR · On-site

$20 - $30/hr

At AAMCO Transmissions , our technicians work on a wide variety of repairs -- from general automotive service to drivability diagnostics and transmission R&R. If you enjoy solving problems and ...

Kiefer Kia

Service Advisor

Eugene, OR · On-site

Job Type Full-time Description Service Advisor Kiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team ...

Kiefer Kia

Service Advisor

Eugene, OR · On-site

Service Advisor Kiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who ...

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Showing results 1-20

All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Springfield, OR

Automotive Service Manager information

See Springfield, OR salary details

$32.6K

$78.4K

$149.6K

How much do automotive service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for automotive service manager in Springfield, OR is $78,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $83,800.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What job categories do people searching Automotive Service Manager jobs in Springfield, OR look for?

The top searched job categories for Automotive Service Manager jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Automotive Service Manager jobs?

Cities near Springfield, OR with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $78,399 per year, or $37.7 per hour.

Automotive Service Advisor

Lebanon, OR

Gills Point S Tire & Auto
Retail • 201 - 500 employees

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Recommended by parents

Respectful managers

Learn more about Gills Point S Tire & Autoexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description

  Build Relationships. Deliver Exceptional Service. Help Customers Keep Their Vehicles Safe.


Are you an automotive professional who enjoys working with people as much as you enjoy working with vehicles? Do you take pride in providing honest recommendations, delivering exceptional customer service, and helping customers make informed decisions about their vehicle maintenance and repair needs?


At Gills Point S, our success is built on exceptional customer experiences, trusted automotive expertise, and a commitment to doing what's right. We're looking for an Automotive Service Advisor who thrives in a fast-paced environment, enjoys building long-term customer relationships, and is passionate about helping both customers and technicians succeed.


As the primary connection between our customers and service team, you'll combine your automotive knowledge with outstanding communication and sales skills to deliver a service experience that keeps customers coming back.



What You'll Do

Customer Experience & Sales

? Greet every customer with professionalism and create a welcoming service experience.

? Listen carefully to customer concerns and perform vehicle walk-arounds to identify maintenance and tire needs.

? Build trust by providing honest recommendations that prioritize vehicle safety, reliability, and long-term performance.

? Prepare accurate estimates and clearly explain recommended tires, maintenance, and repair services.

? Confidently recommend additional services when they provide genuine value to the customer.

? Answer questions and educate customers on tire care, preventative maintenance, and vehicle health.

? Follow up with customers throughout the repair process to provide updates and ensure complete satisfaction.

? Resolve customer concerns professionally while maintaining a positive customer experience.


Automotive Service Coordination

? Create detailed repair orders and communicate customer concerns accurately to technicians.

? Coordinate service appointments and manage workflow to maximize shop productivity.

? Collaborate closely with technicians to ensure accurate diagnoses and timely repairs.

? Order tires and maintain awareness of inventory availability to support customer needs.

? Process invoices, explain completed work, and review final recommendations with customers.


Team Support

? Develop a working knowledge of Service Technician I responsibilities and retail/commercial tire services.

? Maintain accurate customer records and repair documentation.

? Support a clean, organized, and efficient service department.

? Contribute to a positive team environment focused on customer satisfaction and operational excellence.

Requirements

Qualifications


? High School Diploma or GED required.

? Previous customer service experience in an automotive, tire, or related service environment preferred.

? Strong understanding of automotive maintenance, tire services, preventative maintenance, and light mechanical repairs.

? Technical or vocational automotive training is a plus.

? Outstanding communication and relationship-building skills.

? Proven ability to build customer trust and confidently recommend products and services.

? Strong organizational and multitasking skills.

? Experience using POS and shop management software preferred.

? Valid driver's license with an acceptable driving record.

? Willingness to pursue TIA Certification with company support.


Why Join Gills Point S?


? Competitive Pay

? Stable Full-Time Hours

? Paid Time Off

? Ongoing Training and Career Advancement

? Medical, Dental & Vision Insurance

? Short-Term & Long-Term Disability

? Life & Accident Insurance

? 401(k) with Company Match

? Family-Oriented Culture

? Opportunities to Grow Your Automotive Career


At Gills Point S, our Service Advisors are more than service writers-they are trusted automotive consultants who build customer relationships, support our technicians, and help drive the success of the business. If you're passionate about customer service, automotive sales, and making a difference for every customer who walks through our doors, we'd love to hear from you.


Apply today and become part of the Gills Point S team!



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