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Automotive Service Manager Jobs in Rochester, NH

Foss Motors

Service Manager

Exeter, NH

Service Manager We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are ...

Foss Motors

Service Manager

Exeter, NH · On-site

Service Manager We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are ...

Foss Motors

Service Manager

Exeter, NH · On-site

Service Manager We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are ...

Foss Motors

Service Manager

Exeter, NH

Service Manager We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Rochester, NH

Automotive Service Manager information

See Rochester, NH salary details

$30.8K

$74.1K

$141.4K

How much do automotive service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for automotive service manager in Rochester, NH is $74,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $79,300.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What job categories do people searching Automotive Service Manager jobs in Rochester, NH look for?

The top searched job categories for Automotive Service Manager jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Automotive Service Manager jobs?

Cities near Rochester, NH with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $74,133 per year, or $35.6 per hour.

Automotive Service Advisor- BMW of Stratham

Group 1 Automotive, Inc.

Stratham, NH • On-site

$75K - $125K/yr

Full-time

Re-posted 4 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

83rd of 155 rated car dealerships

Job description

Overview

BMW of Stratham is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Automotive Repair to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

We offer...

  • Salary Based Pay Plan Plus Bonuses
  • A Great Working Environment
  • A Structured Career Path Leading to Management
  • Service Advisor University – Paid for by Group1 Automotive
  • Pinnacle Awards Program
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

You need…

  • Experience as an Automotive Service Advisor preferred
  • CDK and/or Xtime proficiency preferred
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide Exceptional Client Experience
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

This position will pay $75,000 - $125,000 a year, based on commission earnings.

What Group 1 Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

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