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Automotive Service Manager Jobs in Manchester, NH

Jaffarian Toyota

Automotive Service Manager

Haverhill, MA · On-site

$150 - $200/hr

Jaffarian Volvo Toyota is seeking an experienced Automotive Service Manager to lead our luxury/highline service department in Haverhill, MA. We are not looking for someone to "run a desk." We are ...

Car Guys Inc.

Dealership Service Manager

Windham, NH · On-site

$100K - $150K/yr

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Manchester, NH

Automotive Service Manager information

See Manchester, NH salary details

$31.4K

$75.4K

$143.9K

How much do automotive service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive service manager in Manchester, NH is $75,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $80,700.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Manchester, NH?

The most popular types of Automotive Service jobs in Manchester, NH are:

What are popular job titles related to Automotive Service Manager jobs in Manchester, NH?

For Automotive Service Manager jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Manchester, NH look for?

The top searched job categories for Automotive Service Manager jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Automotive Service Manager jobs?

Cities near Manchester, NH with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Manchester, NH as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $75,422 per year, or $36.3 per hour.

Automotive Service Manager

Jaffarian Automotive Group

Haverhill, MA • On-site

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Jaffarian Volvo Toyota is seeking an experienced Automotive Service Manager to lead our luxury/highline service department in Haverhill, MA.  We are not looking for someone to “run a desk.” We are looking for a hands-on leader who can build, coach, and optimize a high-performing service department.  This is a unique opportunity to join the oldest Volvo dealership in New England, representing a legacy brand with a strong commitment to customer experience, operational excellence, and long-term customer relationships.  If you are passionate about developing people, driving performance, and delivering exceptional customer satisfaction that keeps customers coming back for generations, this is the role for you.

Responsibilities
  • Oversee all service department operations to ensure efficient workflow and customer satisfaction
  • Manage and mentor service advisors, technicians, and support staff
  • Maintain and improve service processes to increase productivity and profitability
  • Develop and maintain strong customer relationships to drive retention and repeat business
  • Ensure compliance with company policies, safety standards, and manufacturer guidelines
  • Collaborate with parts and sales departments to optimize overall dealership performance
  • Prepare and manage service department budgets, forecasts, and reports
Requirements
  • Proven experience as an Automotive Service Manager or similar leadership role in a dealership environment
  • Strong leadership skills with a track record of developing high-performing teams
  • Deep understanding of automotive repair, diagnostics, and service operations
  • Excellent communication and customer service skills, especially in highline environments
  • Ability to manage multiple priorities in a fast-paced, performance-driven setting
  • Experience with dealership management systems (DMS) such as Reynolds & Reynolds and Xtime preferred
  • Valid driver’s license and ability to meet company driving requirements
Benefits
  • Competitive salary range: $150,000–$200,000 per year, paid weekly
  • Health, dental, and vision insurance plans
  • Paid time off and holidays
  • 401(k) retirement savings plan with company match
  • Opportunities for career growth and professional development
  • Employee discounts on vehicle purchases and services
  • Fully air-conditioned shop
  • State-of-the-art facility
  • On-site air-conditioned body shop
About the Company

Jaffarian Automotive is a 4th-generation, family-owned dealership group and one of the most established automotive organizations in New England.  We are customer-first, focused on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in delivering a smooth, professional experience for every customer.  Our Service Department plays a critical role in keeping customers safe, informed, and loyal for generations. We are building a modern fixed operations environment where great people can thrive, grow, and lead.

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