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Automotive Service Manager Jobs in Rochester, MN

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Automotive Service Manager information

See Rochester, MN salary details

$32K

$77K

$146.9K

How much do automotive service manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for automotive service manager in Rochester, MN is $76,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $82,300.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
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What cities near Rochester, MN are hiring for Automotive Service Manager jobs? Cities near Rochester, MN with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Rochester, MN as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $76,995 per year, or $37 per hour.

Automotive Service Technician

Rochester Quick Lane On 2ND

Rochester, MN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

 Service Technician

Department: Service
Reports To: Service Manager

Salary Range - $75,0000

Position Summary

We are seeking a skilled and motivated Service Technician to join our growing service team. The ideal candidate will diagnose, repair, and maintain vehicles to manufacturer standards while delivering exceptional workmanship and customer satisfaction. This role requires strong technical ability, efficiency, and a commitment to continuous learning.

Key Responsibilities

  • Perform diagnostics, maintenance, and repairs according to manufacturer standards.
  • Conduct multi-point inspections and recommend additional services as needed.
  • Diagnose mechanical and computerized vehicle systems.
  • Repair engines, transmissions, brakes, and suspension systems.
  • Maintain accurate repair orders and documentation.
  • Operate dealership diagnostic equipment and special service tools safely and efficiently.
  • Stay current with technical service bulletins, be able to navigate workshop manuals and follow repair instructions effectively.
  • Maintain a clean, organized, and safe work environment.
  • Follow all safety procedures and company policies.

 

Qualifications

  • High school diploma or equivalent required.
  • Completion of automotive technical training program preferred.
  • Previous experience as an automotive technician strongly preferred.
  • Manufacturer certifications are a plus.
  • National Institute for Automotive Service Excellence (ASE) Certification preferred.
  • Strong diagnostic and problem-solving skills.
  • Valid driver’s license with clean driving record.
  • Ability to work in a fast-paced, high-production environment.
  • Strong communication and teamwork skills.

Technician-Specific Benefits

  • Air-conditioned shop with cutting-edge technology (collision center only)
  • Shop equipped with the newest diagnostic technology and tools
  • Brand-new hoist just installed that will be designated to this position.
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop with consistent workflow
  • Competitive wages
  • Career advancement opportunities — we promote from within all Rochester Motor Cars locations
  • ASE and state inspection certification reimbursement
  • All training expenses paid to further your career
  • Continued education, including manufacturer hands-on and web-based training
  • Clean and professional work environment
  • Employee discounts on products and services

Compensation & Benefits

  • Competitive flat-rate or hourly pay (based on experience and certifications)
  • Performance bonuses, based on production and experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing manufacturer training and career development

 Universal Responsibilities

  • Adhere to the Rochester Motor Cars mission, vision and values in all situations.
  • Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
  1. Customer Enthusiasm
  2. Employee Satisfaction
  3. Financial Performance
  4. Market Effectiveness
  5. Ongoing Improvement
  • “Grow people, make friends and do good.”
  • Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

 

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Additional duties may be assigned by the Wholesale Parts Manager and job description subject to change at management’s discretion.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.

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